Breakfast, lunch, dinner served; American cuisine, garden views
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Reviews of Turf Valley Resort

3.5 out of 5
Turf Valley Resort
2700 Turf Valley Rd, Ellicott City, MD

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 735 reviews" "
Rating 8 - Good. 216 out of 735 reviews" "
Rating 6 - Okay. 80 out of 735 reviews" "
Rating 4 - Poor. 25 out of 735 reviews" "
Rating 2 - Terrible. 16 out of 735 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated me like family
Stayed 2 nights in Apr 2024
Response from Turf Valley Resort on Apr 17, 2024
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Quatonya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Turf Valley Resort on Apr 17, 2024
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and all amenities are clean and updated. The staff are friendly and accommodating. I recommend Turf Valley to all my family and friends.
Stayed 1 night in Mar 2024
Response from Turf Valley Resort on Apr 2, 2024
Thank you for your review. We are glad you always enjoy staying at Turf Valley Resort. We appreciate your recommendation and look forward to your next visit.

10/10 Excellent

Donna

Stayed 1 night in Mar 2024
Response from Turf Valley Resort on Apr 17, 2024
Thank you for your feedback. We look forward to your next visit!

6/10 Okay

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
I hope I'm wrong but I felt like thegentleman checking me in was a bit condescending to me.
Stayed 1 night in Mar 2024
Response from Turf Valley Resort on Mar 28, 2024
Thank you for your review. We are glad you enjoyed your stay. It is our goal for you to be treated as a valued guest each time you encounter any of our staff members. I will share your feedback with our management team. We hope you have the opportunity to visit again.

10/10 Excellent

Robert

Business traveler, Traveled with family
Such a great place to stay when in the area. Room rates are a great deal . The rooms are fantastic and the restaurant is phenomenal . We stayed 3 nights due to family health issues in the area . We ate at the restaurant all 3 nights because it was that good ( despite many other restaurants in the area). This place is great !
Stayed 3 nights in Mar 2024
Response from Turf Valley Resort on Mar 28, 2024
Thank you for your review. We are glad you enjoyed your stay, and we hope you visit again.

10/10 Excellent

Gloria F

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Mar 2024
Response from Turf Valley Resort on Mar 28, 2024
Thank you for your review. We are glad you enjoyed your stay, and we hope you visit again.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Mar 2024
Response from Turf Valley Resort on Mar 19, 2024
Thank you for your review. We hope to see you again.

2/10 Terrible

Lakeisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away very racist I was accused of smoking in the room and I don’t even smoke at all. Very rude discourteous and unprofessional. Room are out dated the food taste terrible. Never again stay away
Stayed 1 night in Mar 2024
Response from Turf Valley Resort on Mar 19, 2024
We appreciate your feedback. We do have a strict no smoking policy at our facility which includes our hotel rooms and suites. We do offer designated areas for smoking and apologize for any inconvenience.

8/10 Good

Betrice, Edgewood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure visiting especially the spa.
Stayed 1 night in Feb 2024
Response from Turf Valley Resort on Feb 28, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Carleah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely love Turf Valley! It's great for a quick getaway which gives us time away but we're still close enough to home to not have a long travel. We love the peaceful and welcoming atmosphere as well as the diversity. The Spa is also a must!
Stayed 3 nights in Feb 2024
Response from Turf Valley Resort on Feb 28, 2024
Thank you for your review and your kind words. We are glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024
Response from Turf Valley Resort on Jan 31, 2024
Thank you for your review. We are glad you love staying with us. We hope you visit again soon!

10/10 Excellent

Wendy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite room service!
Stayed 2 nights in Jan 2024
Response from Turf Valley Resort on Jan 31, 2024
Thank you for your review. We are glad you love the room service. We hope you visit again soon!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff & very vlean
Stayed 1 night in Jan 2024
Response from Turf Valley Resort on Jan 11, 2024
Thank you for your review. We hope you visit again.

10/10 Excellent

Douglas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was especially good. Marc, at the front desk was personable and very professional. He set the tone for our stay. BTW: there were a couple large events occurring during our visit. Our room was very quiet. It was a very good stay for us.
Stayed 1 night in Dec 2023
Response from Turf Valley Resort on Jan 31, 2024
Thank you for your review. We are glad you had a good stay, and our staff was friendly and professional. We hope you have the opportunity to stay with us again.

6/10 Okay

Idania

Liked: Cleanliness, staff & service
It was a pleasant stay but the rooms are a bit outdated
Stayed 1 night in Dec 2023
Response from Turf Valley Resort on Jan 4, 2024
Thank you for your review. We are in the process of renovations, and we hope you will visit again to see the updates.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Turf Valley Resort on Jan 4, 2024
Thank you for your feedback. We hope you visit us again.

10/10 Excellent

Mary

Stayed 1 night in Dec 2023
Response from Turf Valley Resort on Dec 21, 2023
Thank you for your review. We hope you visit again.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turf valley is a beautiful location with helpful staff, nice rooms, a good gym /pool /spa /restaurant and plenty of parking. There was a noisy party in the room next to mine one night. I called the front desk and they asked the guests to quiet down, but they didn’t. At 1:30 I knocked on the door and told them to shut up. They did. That was the only negative.
Stayed 4 nights in Dec 2023
Response from Turf Valley Resort on Dec 21, 2023
Thank you for your review. We are glad you enjoyed the beautiful location, hotel and amenities. I apologize for the noisy neighbors and will share with our management team. We hope you have the opportunity to visit again.

10/10 Excellent

Zach

Stayed 1 night in Dec 2023
Response from Turf Valley Resort on Dec 14, 2023
Thank you for your review. Please visit us again.

10/10 Excellent

Lorraine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was recently renovated and well appointed with lush towels and toiletries. I requested a quiet room at the end of the hall and the staff were most polite and accommodating. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Turf Valley Resort on Dec 14, 2023
Thank you for your review. We are glad you enjoyed your stay with us including your renovated room and our friendly staff. We look forward to seeing you again.

10/10 Excellent

Betrice, Edgewood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Turf Valley Resort on Dec 14, 2023
Thank you for your review. Please visit us again.

8/10 Good

Sherry

Stayed 4 nights in Nov 2023
Response from Turf Valley Resort on Jan 4, 2024
Thank you for your feedback. We hope you visit us again.

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023
Response from Turf Valley Resort on Dec 21, 2023
Thank you for your review. We hope you visit again.

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2023
Response from Turf Valley Resort on Dec 21, 2023
Thank you for your review. We hope you visit again.

10/10 Excellent

Danica Libunao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place has always been a good spot when we are out of town! Very clean and always on point and very straight forward with their clientele.
Stayed 1 night in Nov 2023
Response from Turf Valley Resort on Nov 30, 2023
Thank you for your review. We appreciate your continued patronage and are glad you had a great stay. We look forward to your next visit.

10/10 Excellent

Dorinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an overnight stay at the Turf Valley Resort and my suit was spacious, nicely decorated and clean. Room service was terrific according to my teen. I would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Turf Valley Resort on Nov 30, 2023
Thank you for your review. We are glad you enjoyed your stay, and your teen did too. We hope you visit again.

8/10 Good

Ma Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from Turf Valley Resort on Dec 14, 2023
Thank you for your review. Please visit us again.

6/10 Okay

WMaurice

Traveled with family
Disliked: Staff & service
The facility needs to be updated. It seemed very old but kept well. The manager of the restaurant was very rude and insensitive to disabled people. He was not very accommodating
Stayed 2 nights in Nov 2023
Response from Turf Valley Resort on Nov 16, 2023
Thank you for your feedback. It is our goal for you to be treated as a valued guest each time you encounter any of our staff members. I am sincerely sorry that you were not shown the level of customer service you deserve.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints, I’ll be back
Stayed 1 night in Nov 2023
Response from Turf Valley Resort on Nov 16, 2023
Thank you for your review. We are glad you enjoyed your stay, and we look forward to having you back again soon.

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice place, a little bit dated
We (a couple) stayed overnight for 1 night only because we were attending a comedy show nearby and this looked like a nice place to stay. If you are a golfer then this is your spot! The grounds are nicely kept. The building itself is kind of dated and we were put in a corner room on the 4th floor all the way at the end of the building. Our room was a handicap room which is fine but if you are really bound to a wheelchair, you are screwed if there is an emergency. I don’t know why the handicap room is so far away from the elevator and on the 4th floor to begin with but that’s not my call. Anyways it seemed like every other room had a little balcony except ours. The corner rooms are bad because of the outside temps from both sides of the room. The room was cold so we turned on the heater and it blasted right in our face all night which sucked. On the upside, the restaurant on site called Alexandra’s was really good! The food was really great and not too pricey. We had dinner and breakfast there so that was nice and convenient. Not sure if we will ever be back there again if visiting Elliott City. There was a wedding going on at the same night so that was entertaining to see a bunch of drunk folks staggering around that night lol.
Stayed 1 night in Nov 2023
Response from Turf Valley Resort on Nov 16, 2023
Thank you for your review and detailed feedback. I will share your comments with our management team regarding the issues you experienced. We are glad you enjoyed the food at Alexandra's restaurant, and we hope you have the opportunity to visit again.

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property overlooking golf course. Friendly and cheerful staff. Breakfast buffet was very good and priced reasonably.
Stayed 1 night in Nov 2023
Response from Turf Valley Resort on Nov 8, 2023
Thank you for your review. We are glad you had a great stay. We hope you visit again.

6/10 Okay

Monica

Disliked: Staff & service
Nothing. For a resort, I was underwhelmed
Stayed 2 nights in Nov 2023
Response from Turf Valley Resort on Nov 8, 2023
Thank you for your review. I am sorry we did not meet your expectations. We hope you will give us another opportunity to provide an improved experience.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Turf Valley Resort on Nov 8, 2023
Thank you for your review. We hope you visit again.

10/10 Excellent

Jill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Turf Valley Resort on Nov 8, 2023
Thank you for your review. We hope you visit again.

10/10 Excellent

glanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been around for many years; I'm happy to say the property is very well maintained. The updates made to the rooms are nice. Service at the restaurant is the best but the Spa is amazing! Golfing grounds are beautiful!
Stayed 1 night in Oct 2023
Response from Turf Valley Resort on Oct 25, 2023
Thank you for your wonderful review. We are pleased you enjoyed your stay at Turf Valley Resort and the spa was amazing. We hope you visit again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Turf Valley Resort on Oct 25, 2023
Thank you for your review. We hope you visit again.

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Turf Valley Resort on Oct 11, 2023
Thank you for your review. I am sorry you did not fully enjoy your stay. I hope you will give us another opportunity to provide an improved experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Turf Valley Resort on Oct 11, 2023
Thank you for your review. We are glad you enjoyed your stay, and we hope you visit again.

10/10 Excellent

Will, Maynard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Turf Valley Resort while we attended a family nearby. The resort was so convenient and the staff made everything easy for us. Our room was large with a bar sink and microwave. Our stay at Turf Valley rounded out a wonderful visit with family and friends.
Stayed 2 nights in Sep 2023
Response from Turf Valley Resort on Sep 20, 2023
Thank you for your review. We are delighted you had a great stay with us while visiting family nearby. We hope you have the opportunity to visit again.

8/10 Good

Thomas, Medfield

Stayed 2 nights in Sep 2023
Response from Turf Valley Resort on Nov 8, 2023
Thank you for your review. We hope you visit again.

4/10 Poor

Emily, Glen Burnie

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was convenient but the room was not clean, smelled like someone had smoked in there. Coffee maker still has the coffee pod in it from the previous guest, carpets were stained. I was seated at the restaurant for more than 20 minutes without being waited on, when I walked out,the waiters and manager were all chatting at the hostess stand.
Stayed 2 nights in Sep 2023
Response from Turf Valley Resort on Sep 20, 2023
Thank you for your feedback. I apologize that the room was not cleaned to your satisfaction and the restaurant staff did not provide the level of service we expect. I will share your comments with our management team to address these issues. We hope you will visit again for an improved experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Upgrades
We were married here and came back for our 1st and 5th year anniversaries. The hotel has completed upgrades to the rooms in the last 5 years and the rooms were more modern. The food is always delicious.
Stayed 1 night in Aug 2023
Response from Turf Valley Resort on Sep 20, 2023
Happy Anniversary and welcome back! We appreciate you spending your special occasion with us! We are glad you had a great stay and enjoyed delicious food. We hope to see you again soon!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Aug 2023
Response from Turf Valley Resort on Sep 13, 2023
Thank you for your feedback. We hope to see you again.

2/10 Terrible

Achamyeleh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Aug 2023
Response from Turf Valley Resort on Aug 31, 2023
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Turf Valley Resort on Aug 31, 2023
Thank you for your feedback. We look forward to your next visit!

6/10 Okay

Ray

Okay! The front desk staff was unprofessional! He claims he did not recognize the hotel dot com confirmation number! It was down hill after that!
Stayed 1 night in Aug 2023
Response from Turf Valley Resort on Sep 13, 2023
Thank you for your feedback and I apologize for any confusion at check in with your reservation. I will share with our management team to address. We hope you will give us another opportunity to provide an improved experience.

8/10 Good

pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Aug 2023
Response from Turf Valley Resort on Aug 31, 2023
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Anthony, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Turf Valley Resort on Aug 31, 2023
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. I would have given the property 5 stars if I was able to see out the balcony door window (filthy) and the balcony had not had a pile of something (animal vomit- poop?) on the balcony outside of the balcony door.
Stayed 3 nights in Aug 2023
Response from Turf Valley Resort on Aug 15, 2023
Your feedback is very helpful. We appreciate you taking the time to share so that we can improve the overall experience. We hope you visit again.