Hiking

Reviews of Colonial Inn Ellsworth

2 out of 5
Colonial Inn Ellsworth
321 High Street, Ellsworth, ME

Reviews

7.2

Good

Rating 10 - Excellent. 122 out of 513 reviews" "
Rating 8 - Good. 172 out of 513 reviews" "
Rating 6 - Okay. 122 out of 513 reviews" "
Rating 4 - Poor. 59 out of 513 reviews" "
Rating 2 - Terrible. 38 out of 513 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Liza

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel staff
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Liza,We regret that our service fell below your expectations. If there was anything in particular we could've done to improve your time with us, please don't hesitate to let us know, as we constantly aim to provide a comfortable, welcoming experience for our guests. Down the line, we hope to welcome you back and change your perceptions with our true, authentic spirit of hospitality.Sincerely,Colonial Inn

8/10 Good

Jennifer

Traveled with partner
Liked: Staff & service
Wasn’t sure what to expect, but the room was clean and comfortable. The staff were friendly and helpful and the price was right!
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 24, 2024
Jennifer,Thank you for staying with us at Colonial Inn and for your fantastic comments. We appreciate your kind words regarding our clean accommodations, friendly team, and on-target pricing. Thanks for your review, and we look forward to seeing you again next time!Sincerely,Colonial Inn

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, spacious room with a comfortable bed. Wonderful large pool. Quiet refrigerator and heater. Gracious front desk.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 15, 2023
Ruth,Thank you for being our guest at Colonial Inn Ellsworth By Magnuson Worldwide and for taking the time to share your lovely review. We truly appreciate you highlighting our awesome team, comfortable, spacious accommodations, and our great pool. It would be an honor to have you join us again the next time you're heading back in our direction.Sincerely,Colonial Inn

10/10 Excellent

Morgan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dude at the desk was very kind and patient with my daughter and I.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 7, 2023
Morgan,Thank you for your five-star review. We're pleased that our team showed compassion and patience to you and your daughter. It's important to us that all our guests feel supported and valued. We look forward to having you both stay with us again.Sincerely,Colonial Inn

6/10 Okay

Deborah

Traveled with family
Liked: Cleanliness, staff & service
Service was very good
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 31, 2023
Deborah, Thank you for choosing to stay with us at Colonial Inn. We're pleased to hear that our service met your expectations. As a family-owned and operated hotel, we genuinely value feedback like yours, as it gives us the motivation to continuously improve. We look forward to the opportunity to host you again in the future.Sincerely,Colonial Inn

8/10 Good

Kenny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The guy at the counter when we checked in was rude. Actually over heard him trash talking another guest when we walked in the lobby.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 31, 2023
Kenny, Thank you for taking the time to leave a review. Based on your rating, it seems you had an enjoyable overall experience. That said, we regret falling short of our goal of providing memorable hospitality. Rest assured, we'll refocus our efforts in this area going forward. We'll be working diligently to improve, and we hope to have another chance to impress you in the future.Sincerely,Colonial Inn

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 27, 2023
Valued Guest,Thank you for taking the time to leave us a review. It appears that we have fallen short of your expectations. We try our best to make sure every guest is happy and accommodated.Sincerely,Colonial Inn

6/10 Okay

david

Disliked: Property conditions & facilities
Paint needed and we wanted a hot tub Worst tv options of several places we stayed at
Stayed 1 night in Oct 2023
Response from General Manager on Oct 28, 2023
David,Thank you for taking the time to share your feedback. We value the constructive notes you shared and we will pass them along. Our team is working on consistent updates and improvements throughout our property, and we look forward to a chance to change your perceptions in the future. Please consider staying with us again on your return to the area.Sincerely,Colonial Inn

8/10 Good

Huoy

Stayed 1 night in Oct 2023
Response from General Manager on Nov 10, 2023
Huoy,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay and hope to welcome you back again in the future.Sincerely,Colonial Inn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Little overpriced for what you get.
The staff was friendly, older hotel in need of some upgrades. Room was clean, bathroom was extremely small and outdated. Beds were clean but extremely "firm".
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 22, 2023
Valued Guest,Thank you for sharing your feedback about your stay. We're glad you found the staff friendly and the room clean. However, we apologize for any disappointment you experienced with the bathroom and beds. Your comments are valuable, and we will consider them. We hope you will stay with us again, where we can strive to provide a more satisfying experience.Sincerely,Colonial Inn

8/10 Good

Jere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was nice! Going under renovations…being said bathroom need towel racks and sure needs new wall paper. Sorry can’t access the slide door to our room. No key available.
Stayed 5 nights in Oct 2023
Response from General Manager on Oct 21, 2023
Jere,Thank you for your patience while we update the property. We appreciate your feedback about the bathroom, and we'll keep your comments in mind. Should you be in the area again, please consider coming back to see us.Sincerely,Colonial Inn

10/10 Excellent

Joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I get the impression this is a mom and pop establishment. Recent remodel, well kept. Everyone was very nice, pleasant atmosphere. We just really enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 18, 2023
Joshua,Thank you for choosing Colonial Inn Ellsworth By Magnuson Worldwide! We're glad our friendly staff and updated property impressed you, and we invite you to stay with us again should you be back in the area.Sincerely,Colonial Inn

8/10 Good

Jayshree

Stayed 3 nights in Oct 2023
Response from General Manager on Oct 27, 2023
Jayshree,Thank you for taking the time to leave us a review. We hope to see you again so we can try for a 10 star rating.Sincerely,Colonial Inn

8/10 Good

Rene

Very clean
Stayed 1 night in Oct 2023
Response from General Manager on Oct 18, 2023
Rene,Your compliments are appreciated, and it is sure to brighten our housekeeping team's day to know their efforts were recognized. We are delighted to have had the opportunity to have you stay with us. Come back to Colonial Inn Ellsworth By Magnuson Worldwide again should you return to Ellsworth in the future. We'd be pleased to show you another top-notch stay!Sincerely,Colonial Inn

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Needed clerk any time we wanted to access pool area. Grab and go breakfast had nothing hot.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 18, 2023
Ronald,Thank you for allowing Colonial Inn Ellsworth By Magnuson Worldwide to host your recent visit. While we're happy you had a pleasant experience, we're sorry to hear that breakfast fell short of meeting your expectations and that you were disappointed a member of our team was required to access the pool. We consider all feedback an opportunity to continually monitor guest satisfaction and where improvements could be made. We're grateful for your comments, and we hope to welcome you back the next time you're in the area.Sincerely,Colonial Inn

8/10 Good

Joan, Delano

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Joan,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay. It was a pleasure having you stay with us and will be happy to see you again.Sincerly,Colonial Inn

6/10 Okay

Betty

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mediocre rooms
Motel doesn’t have elevator to upstairs. We had to haul our luggage up a long flight of stairs. Oder was very strong in hallway. We had two rooms, one had an overhead light with no bulbs in leaving it exposed. The shower head had a leak behind head that sprayed onto the drop ceiling. Had to place a towel over to prevent soaking the ceiling.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 28, 2023
Betty,Thank you for choosing to stay with us and for providing us with feedback on your stay. We are glad to learn you enjoyed your overall stay, as we value all guest feedback. Please accept our sincere apology that the accommodations offered did not meet your expectations, as they did not meet ours. We will be sure to have our maintenance team look over the room and make any replacements necessary, as we look to avoid any issues with future visits. We hope you join us again. It was a pleasure hosting you.Sincerely,Colonial Inn

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from General Manager on Oct 17, 2023
Patricia,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay and we look forward to welcoming you back again some day.Sincerely,Colonial Inn

6/10 Okay

Julia

Traveled with partner
Liked: Cleanliness, staff & service
The baseboard heaters are on the outside wall by the sliding glass door. But the thermostat is on the inside wall near the door into the hallway. This made managing a comfortable temperature difficult. The lighting is unnecessarily very bright and harsh. But the rest of the room is fine. Breakfast-to-go had varied, tasty options.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Julia,Thank you for your recent stay with us. Guest feedback is appreciated and welcome, and we thank you for taking the time to leave a review. We always strive to exceed the needs of our visitors, so while we're glad to know you appreciated our tasty breakfast, we apologize that aspects of our accommodations didn't meet your expectations. As a result, we will pass along your constructive feedback to our team. It would be an honor to welcome you back to our hotel the next time you're in town.Sincerely,Colonial Inn

4/10 Poor

Paul

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Upon arrival the property looked inviting. Once in the room it felt dirty and very uninviting. Close the entry door and you can still see into the hallway all around the door. Didn't want to walk on the floors without your shoes and certainly wouldn't take a shower there. The TV was very small and had to get an attendant to come up to make it work. At checkout in the morning was the only part that went as planned.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Paul,We are disappointed to see that we fell short of expectations. It is our goal to provide guests with a clean and comfortable experience. Please know that our team is always available to resolve any issue you may encounter. Thank you for bringing this to our attention. We know that we can do better and welcome another chance to prove this. Sincerely,Colonial Inn

4/10 Poor

Kelli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Kelli,We are terribly sorry to hear that we fell short of your expectations. Outstanding customer service is what we strive for. We would be happy to have you stay with us again and give us another chance to get a 5 star rating.Sincerely,Colonial Inn

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in the back annex that had just been remodeled. It was a quiet location and not in the front on the main road with traffic. A new TV and Roku was just put in and you would need a tech expert to figure out how to use it, and I'm tech. savvy. We had to get the front desk person to come. Not a game changer though and I would highly recommend this hotel. They had a grab and go breakfast but it certainly included food for all dietary needs with good variety.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 26, 2023
Lynne,Thank you for choosing our hotel for your recent visit to Ellsworth. We're glad you enjoyed your stay with us and our quiet, newly refreshed accommodations, ample breakfast, and helpful and attentive staff. It's the best compliment knowing you recommend us to fellow travelers. Please allow us to host you again at Colonial Inn Ellsworth By Magnuson Worldwide. Familiar faces are a welcome sight, so come back soon!Sincerely,Colonial Inn

10/10 Excellent

Leela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmostpher
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Leela,We're delighted you enjoyed your stay with us at Colonial Inn Ellsworth By Magnuson Worldwide. Thank you for choosing our beautiful hotel and leaving this kind review. We look forward to hosting you again in the future!Sincerely,Colonial Inn

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from General Manager on Nov 10, 2023
Michael,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay with us and we look forward to welcoming you back if you're in the area again.Sincerely,Colonial Inn

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, comfortable and quiet- room could have used better lighting- dim and one lamp had a missing lightbulb
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Stacey,Thank you very much for your feedback! We are delighted to hear that you found your room clean and comfortable. Additionally, we want to thank you for bringing the lighting issue to our attention. We will work towards making improvements in that area and hope to have the pleasure of welcoming you back soon!Sincerely,Colonial Inn

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful two night stay, loved the grab n go breakfasts to get my hike days started. Would stay again since it’s an easy drive to Acadia and the morning drive views were stunning.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Kristin,Thank you for taking the time to give us a five-star rating! We are thrilled you enjoyed our grab-and-go breakfasts and found our location convenient for your hiking adventures. It's also great that you appreciated the scenic view during your morning drive. We truly appreciate your review and look forward to welcoming you back for more outstanding experiences in the future!Sincerely,Colonial Inn

10/10 Excellent

Shuhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Shuhang,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay and look forward to welcoming you back again if come back this way.Sincerely,Colonial Inn

4/10 Poor

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bed was terrible, very uncomfortable. Room was clean.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 14, 2023
Julie,We appreciate your feedback, and we're glad our clean rooms added to your experience. However, we apologize for any issues with the beds, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.Sincerely,Colonial Inn

6/10 Okay

lequn

Stayed 3 nights in Oct 2023
Response from General Manager on Oct 14, 2023
Lequn,Thank you for taking the time to leave us a review. If you are ever in the area again we look forward to welcoming you back.Sincerely,Colonial Inn

10/10 Excellent

Bettie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, convenient to Acadia NP, shopping, major highways, good breakfasts included
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 14, 2023
Bettie,Thank you so much for choosing to stay with us at Colonial Inn Ellsworth By Magnuson Worldwide. Our goal is to provide every guest with comfortable accommodations, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our delicious breakfast and convenient location. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Colonial Inn

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation 6 min. before showing up at hotel and the check in host already had the paperwork ready. Comfortable and clean room.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Dear Teresa,Prompt service is our goal at Colonial Inn Ellsworth By Magnuson Worldwide, so it's wonderful knowing this was your experience. We'll let our front desk team know you were impressed! It's also great knowing you appreciated our clean, comfortable accommodations. Thank you for the warm praise, and hurry back!Sincerely,Colonial Inn

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Paul,Thank you for letting us know about your stay at Colonial Inn Ellsworth By Magnuson Worldwide. We are delighted to hear that you found our staff to be friendly and helpful and trust your room was to your liking. Please allow us to host you again in the future. Sincerely,Colonial Inn

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best band for your buck!
The place was very clean and updated! Very good for the price! It’s conveniently located and about a 30 min drive from Acadia National Park..we would stay again
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Whitney,Thank you for choosing Colonial Inn Ellsworth By Magnuson Worldwide for your recent visit. We are delighted to know that the value we provide our guests was a highlight of your visit. Our housekeeping team will be thrilled that their efforts to ensure our rooms are clean and ready for guests were recognized. The pleasure was all ours, and we hope to see you again soon!Sincerely,Colonial Inn

10/10 Excellent

Tmora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Barry was very friendly and accommodating.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Tmora,It was truly a pleasure to host your recent stay at Colonial Inn Ellsworth By Magnuson Worldwide. We're delighted to hear you had an enjoyable experience and that you appreciated the exceptional hospitality Barry provided during your time with us; we will be sure to pass along your kind words! Thank you for sharing your positive rating, and we hope to have the opportunity to welcome you back soon.Sincerely,Colonial Inn

10/10 Excellent

Randee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but clean
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Randee,The pleasure was all ours to have you as our guest and to have earned a perfect rating. Here at Colonial Inn Ellsworth By Magnuson Worldwide, we aim to impress, and it sounds like we hit the mark with our clean accommodations. Please come back and join us on your next visit to Ellsworth!Sincerely,Colonial Inn

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel/Inn is.convenient to places we would like to visit. Staff are very friendly, courteous and professional, and assisted us with our inquiries.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Paula,It was such a pleasure having you as our guest! We're delighted that our fantastic location suited your travel needs well, and we appreciate you mentioning its convenience to your fellow travelers. Additionally, our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your glowing review, and we hope you will allow us the privilege of welcoming you back again soon!Sincerely,Colonial Inn

8/10 Good

Ike

Stayed 1 night in Oct 2023
Response from General Manager on Oct 31, 2023
Ike,Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay and we look forward to welcoming you back again.Sincerely,Colonial Inn

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Oct 14, 2023
Susan,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay. It would be our pleasure to welcome you back if you are ever in the area again.Sincerely,Colonial Inn

8/10 Good

MATTEO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a luxury place but much more decent than other pricier places I've been: super clean, table with chairs in the room, microwave and breakfast to go. Would recommend for a short stay.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Matteo,We're so happy to know that you had a good time with us overall and that our clean accommodations, as well as our wonderful amenities, were the highlights of your stay. Please consider coming back to join us again soon. Sincerely,Colonial Inn

2/10 Terrible

Roland

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting, rip off
The front desk staff is rude, arrogant, and gave the wrong room number but insisted he was right ("V"). The place is like a military barrack....just disgusting.
Stayed 3 nights in Sep 2023
Response from General Manager on Oct 11, 2023
Roland,Thank you for choosing to stay with us during your recent trip. We're disappointed to read about your experience. Our goal is to provide every guest with exceptional service, and we can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Sincerely,Colonial Inn

8/10 Good

Ginneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 14, 2023
Ginneth,Thank you for taking the time to leave us a review. We are glad that you appreciated the clean accommodations. Our staff work hard to make sure that everything is clean and neat for every guest that stays with us. We hope to welcome you back for any future stays in the area.Sincerely,Colonial Inn

10/10 Excellent

Zach

Stayed 1 night in Oct 2023
Response from General Manager on Oct 9, 2023
Zach,Thank you for taking the time to leave us a review. We are glad to see you enjoyed your stay and look forward to seeing you again if you're in the area.Sincerely,Colonial Inn

10/10 Excellent

laureen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room only had one chair. With two of us registered that left one of us having to sit on the bed to talk or read. When I asked for another chair I was told they didn't have one.
Stayed 3 nights in Sep 2023
Response from General Manager on Oct 9, 2023
Laureen,Thanks for your positive remarks! We're glad you found your stay excellent overall. Your feedback is important to us, and we will look into ways to enhance our room seating options. Your constructive points help us grow, and we're eager to welcome you back for an even better experience next time.Sincerely,Colonial Inn

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Great for an overnight stay! Room was nice and big. We brought our pup and the charge was only $10.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 8, 2023
Valued Guest,Thanks for your feedback! We're glad you had a great overnight stay with us and that your pup was accommodated. We hope to welcome you back to Colonial Inn Ellsworth By Magnuson Worldwide for another enjoyable stay in the future!Sincerely,Colonial Inn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 9, 2023
Thank you for taking the time to leave us a review.Sincerely,Colonial Inn

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities
This motel was renovated, the unit I stayed had woodfloor which was very good.
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 8, 2023
Jennifer,Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated the wood floors, and we hope to see you again should you be back in the area.Sincerely,Colonial Inn

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best motel i've stayed at in a long long time. Staff were amazing and so helpful with tips for the National Parks, local services and always going out of their way to help patrons. They'd say "let me show you to your room.." and then walk people to where they could see their doorway instead of saying two rights, then a left... Just great service. Takeaway breakfast was pretty good too!
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 6, 2023
Chris,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. It's also great to know that our tasty breakfast was to your liking. The next time you're in town, please come see us again at Colonial Inn Ellsworth By Magnuson Worldwide!Sincerely,Colonial Inn

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service
Great staff-very helpful!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 6, 2023
Jonathon,Thank you for leaving us a review. We are glad that our team made a positive impact on your stay. Please visit us again in the future so we can show you a perfectly rated stay. Sincerely,Colonial Inn

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
One of the shower towels had a dead bug in the folded towel.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 6, 2023
Valued Guest,Thank you for being our guest recently and for sharing your concerns. We're sorry to hear about the towel and will review your comments with housekeeping to ensure a more satisfactory experience next time. Many thanks for the valuable feedback, and we hope to host you again.Sincerely,Colonial Inn