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When I complained to Expedia after arriving and getting a so-called upgrade for the suite I requested when booking, I was contacted by Hyatt and they moved us to a much better suite. Should have talked more to the Hyatt folks right from the start about the problem. Anyway - Hyatt staff came thru! ...
Rooms are beautiful. Staff is great. They are always smiling and tend to you needs quickly.
Good sized rooms but not many options to eat. The localization is also isolated from the local shopping center and restaurants
Loud cleaning staff in the morning. Rooms have paper thin walls
Overall it was nice. The bedroom area was super huge, but the bathroom was super tiny. A little more balance on the sizes would have been better. The pool was just a small lap pool with barely enough room to walk around it. Staff was adequate. I will definitely choose a different hotel next time ...
closeness to airport and CTA system good location quite
Staff is great as are the facilities. We received an upgrade due to an overbooking issue, which turned out great.
The location was prefect for us and I LOVE that it is located next to The Morton Arboretum.
The room was great but the bathroom only had 3 towels for 4 adults and only one roll of toilet paper. The 3rd floor has a lounge with snacks and beverages.
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You’ll find best-in-class amenities like clean rooms and quiet atmospheres, and some Elmhurst Hyatt Hotels locations may even offer extra little benefits and discounts for frequent travelers.