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Nice location to Watkins Glen. Quiet, friendly staff, clean
Holly
Stayed 2 nights in Apr 2024
Response from Lindsay on Apr 10, 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Holly! We appreciate your positive feedback and look forward to your future stays whenever you find yourself in the area.
6/10 Okay
Marguerite, Wellsville
Traveled with family
Feb 25, 2024
Marguerite
Stayed 1 night in Feb 2024
Response from Jen G on Mar 25, 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Maguerite! We strive to create a wonderful experience for each and every guest, so if you could provide us with details on anything you liked or disliked about your stay it would help to benefit your stays in the future! Thank you for taking the time to leave us a review and we look forward to your future stays whenever you find yourself in the area!
Extremely nice room and facilities. Wonderfully friendly staff.
Larry
Stayed 1 night in Feb 2024
Response from Jen G on Mar 25, 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Larry! We are so happy to hear how wonderful your stay was, and that the accommodations suited you! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
10/10 Excellent
Andrew
Jan 8, 2024
Andrew
Stayed 2 nights in Jan 2024
Response from Jen G on Jan 29, 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Andrew! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Tomas! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Laura! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!
Nice staff, great breakfast. Love their bagged breakfast to go.
Jan
Stayed 1 night in Dec 2023
Response from Jen G on Jan 29, 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Jan! We are happy to hear how wonderful your stay was, and that the accommodations suited you! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Anne! We are happy to hear how wonderful your stay was, and that the accommodations suited you! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Liked our stay. Room was nice clean cozy and quiet.
Only negative we had was the breakfast. The container they had the scrambled eggs, potatoes and sausage in wasn’t working properly as the food was cold. Also the dining area temperature we thought was cool, felt like about 68. Other than that would recommend.
Wayne
Stayed 1 night in Nov 2023
Response from Jen G on Nov 17, 2023
Thank you for taking the time to leave us a review, Wayne! We are so sorry to hear about the inconveniences you experienced during your stay with us. We've looked into these issues and they have since been resolved. We appreciate any feedback -- both good and bad, so that we may improve for future guests stays. We hope you decide to come visit us again if you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Eric! We strive to create a wonderful experience for each and every guest, so if you could provide us with details on anything you liked or disliked about your stay it would help to benefit your stays in the future! Thank you for taking the time to leave us a review and we look forward to your future stays whenever you find yourself in the area!
10/10 Excellent
Angela
Oct 29, 2023
Angela
Stayed 2 nights in Oct 2023
Response from Jen G on Jan 29, 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Angela! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!
10/10 Excellent
Imelda
Oct 29, 2023
Imelda
Stayed 1 night in Oct 2023
Response from Jen G on Nov 17, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Imelda! Thank you for the incredible rating! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, jenn! We are so happy to hear what you loved about your stay, and that we exceeded your expectations! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
10/10 Excellent
Mariela
Traveled with family and small children, Business traveler, Traveled with pets
Thank you for choosing to stay at the Hampton Inn Horseheads, Mariela! We are so happy to hear how wonderful your stay was, and that we exceeded your expectations! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Lucia! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Michael! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!
10/10 Excellent
Andrew, crozet
Sep 24, 2023
Liked: Property conditions & facilities
Excellent location and staff
Andrew
Stayed 1 night in Sep 2023
Response from Jen G on Nov 17, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Andrew! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Great location, near a lot of shopping nice and quiet. My only complaint was that when trying to take a shower the water went from hot to ice cold after about 2 minutes…. Not what I was hoping for after returning to our room after freezing our butte off at a concert for 4 hours….
Vicki
Stayed 1 night in Sep 2023
Response from Jen G on Jan 29, 2024
Thank you for taking the time to leave us a review, Vicki! We are so sorry to hear about the inconveniences you experienced during your stay with us. We've looked into these issues and they have since been resolved. We appreciate any feedback -- both good and bad, so that we may improve for future guests stays. We hope you decide to come visit us again if you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Lori! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Very nice clean hotel. Staff was very friendly. Great pool area.
Debra
Stayed 1 night in Aug 2023
Response from Jen G on Nov 17, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Debra! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Rakhi! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
As usual, Hampton inn has the best facility and service. This one is no exception. Bed, bathroom, pool, hot tub, and gym are well maintained and in great condition. Service is top-notch. Breakfast is excellent.
Not sure why some of my fellow travelers would give them lower scores.
Wencheng
Stayed 1 night in Aug 2023
Response from Jen G on Nov 17, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Wencheng! We are so happy to hear how wonderful your stay was, it's great to hear how much you love your stays with us! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Howard! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Hal! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Tina! We appreciate your positive feedback and look forward to your future stays whenever you find yourself in the area!
Definitely worth the extra $50 or so in price versus some of the other lower cost options in the area.
Andrew
Stayed 1 night in Aug 2023
Response from Jen G on Aug 21, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Andrew! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Lu! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!
4/10 Poor
Melinda
Traveled with family
Jul 28, 2023
Liked: Amenities
The a.c in our room wasn’t working it stayed at 70 or went up to 77. I turned the fan to on instead of auto and that didn’t help either. Also breakfast, we went down a little later trying to go during a big rush the table was so sticky and my son and I couldn’t find a spot to sit because it was so busy and we barely got food due to the overcrowded room where it’s hekd
Melinda
Stayed 1 night in Jul 2023
Response from Jen G on Nov 17, 2023
Thank you for taking the time to leave us feedback from your recent experience, Melinda. We apologize for any inconvenience you experienced during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays. We hope you come back and visit us when you find yourself in the area again!
6/10 Okay
Darlene
Jul 26, 2023
Disliked: Amenities
To need’s upgrade to a softer paper. A sweeter for breakfast would be nice. A flavored creamer for coffee would also be nice.
Darlene
Stayed 5 nights in Jul 2023
Response from Jen G on Nov 17, 2023
Thank you for taking the time to leave us feedback from your recent experience, Darlene. We apologize for any inconvenience you experienced during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays. We hope you come back and visit us when you find yourself in the area again!
This is a really nice hotel. Staff was kind and helpful. Room clean. Beds comfortable. Thank you!
Holly
Stayed 1 night in Jul 2023
Response from Jen G on Aug 21, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Holly! We are so happy to hear how wonderful your stay was, and that we exceeded your expectations! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Penni! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
10/10 Excellent
christina
Jul 15, 2023
christina
Stayed 1 night in Jul 2023
Response from Jen G on Aug 21, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, christina! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
I liked that this property was at the end of a street area away from heavy traffic. The rooms and common areas were very clean and well kept.
What I didn't like was the fact that I thought I booked a king size bed-only to find out at check in that it was 2 queens. When asked if they could fix this, they said, "no." Since it was booked through Expedia there was nothing they could do.
William
Stayed 1 night in Jul 2023
Response from Jen G on Aug 21, 2023
Thank you for taking the time to leave us feedback from your recent experience, William. We apologize for any inconvenience you experienced during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays. We hope you come back and visit us when you find yourself in the area again!
Thank you for choosing to stay at the Hampton Inn Horseheads, Susan! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Loved having an extra chair so 2 travelers can sit!! Amenities and breakfast were good.
DARWIN F
Stayed 1 night in Jun 2023
Response from Jen G on Aug 15, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, DARWIN F! We are happy to hear how wonderful your stay was, and that the accommodations suited you! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Gary! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Eric! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Heather! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
6/10 Okay
Russell
Jun 14, 2023
Russell
Stayed 2 nights in Jun 2023
Response from Jen G on Nov 17, 2023
Thank you for taking the time to leave us feedback from your recent experience, Russell. We apologize if you experienced any inconveniences during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays if you'd like to contact us and let us know what we can improve on. We hope you come back and visit us when you find yourself in the area again!
10/10 Excellent
Robert
Jun 13, 2023
Robert
Stayed 1 night in Jun 2023
Response from Jen G on Nov 17, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Robert! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for choosing to stay at the Hampton Inn Horseheads, Lily! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Thank you for taking the time to leave us feedback from your recent experience, Elena. We apologize for any inconvenience you experienced during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays. We hope you come back and visit us when you find yourself in the area again!
Thank you for choosing to stay at the Hampton Inn Horseheads, Jerry! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Breakfast was fantastic and the staff was ridiculously nice!
Antonella
Stayed 1 night in May 2023
Response from Jen G on Nov 17, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Antonella! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
Rooms are nice and quiet location. Enjoyed using the pool and spa.
David
Stayed 1 night in May 2023
Response from Jen G on Nov 17, 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, David! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!
The ice coming out of the ice machine on the 3rd floor had black specks on it.
Everything thing else was good.
Irene
Stayed 1 night in Apr 2023
Response from Hampton Inn Horseheads on Apr 3, 2023
Thank you for taking the time to leave a review and for bringing up the ice machine. We will be sure to have our maintenance team look into it. We are glad to see that the rest of your stay was enjoyable and look forward to welcoming you again soon!