Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
Had no cots available. Was a good hotel on the way to watkins glen. Would stay there again
3 out of 5
Recommended
for Everyone
by A verified traveler

Musty smells

Posted Aug 25, 2015
Pros: Nice staff, good location to Interstate 86, plenty of parking. Hotel is showing it's age, especially that smelly A/C untit.
the room was fine but due to an old air conditioner unit the room had that damp, musty smell. I got used to it but after getting coffee from lobby in the morning and returning to room the smell was stronger than every. Horrible indeed.
2 out of 5
by A verified traveler

Posted Aug 22, 2015
Beds were soft and saggy. Bedside table lamp on-off switch was broken. No Kleenex in bathroom.
Comment from EPC
Aug 26, 2015 by Katie H, EPC
We are very sorry to hear that we did not meet your expectations. Thank you for staying with us and for taking the time to leave us feedback. We will use your comments to better our hotel and future guest satisfaction. Guest satisfaction is our top priority and we hope that on your next visit to Elmira you will give us another chance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2015
We stayed for 5 nights and felt very comfortable. Staff was great and rooms were clean!
Comment from EPC
Aug 21, 2015 by Katie H, EPC
Comfort is our business and we are so happy to hear that you had an excellent stay! Thank you for staying with us and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

weekend

Posted Aug 10, 2015
Pros: convenient/ friendly staff who checked us in/ helpful in suggesting places to go for dinner Sat pm
Cons: nothing
Location: NASCAR/ races/ State Park
Staying at your hotel allowed us to have a nice place to be, when done our back and forth to Watkins Glen for the races and visiting the State Park.
Comment from Hotel Management
Aug 13, 2015 by Sheila, Hotel Management
We are so glad you had a nice visit with us and hope you really enjoyed the races and Watkins Glen state Park!!! Thank you for taking the time to share your review with us and we certainly look forward to seeing you again!!!
4 out of 5
Recommended
for Families
by A verified traveler from Ottawa ON Canada

Nice clean hotel with courteous staff

Posted Jul 27, 2015
We stayed at this hotel while visiting the Glen Watkins State park..hotels closer to the park were sold out and expensive. This Holiday Inn was exceptional for price and just 30 mins from the park. I'd definitely recommend it to families had a lovely pool with a life guard on duty at all times.
Comment from Hotel Management
Jul 29, 2015 by Katie H, Hotel Management
We are so ecstatic to hear of your wonderful stay! Our pool is great attribute to the property and our life guards do a great job! Thank you for staying with us here at the Holiday Inn Elmira Riverview and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Glenwood, MD

Conveniently located for us.

Posted Jul 22, 2015
Pros: It totally fitted our needs.
Cons: Nothing.
Location: The location is not in one of the better neighborhoods, but we weren't wandering around at night so we really didn't care.
We were looking for a clean, comfortable room that was convenient to a friend's home. This fit the bill perfectly. The neighborhood didn't look real good, but it is maintained. The hotel itself is not new, but it had all the amenities that we wanted. We had the ground floor with handicap facilities which is what we wanted. The price was totally acceptable.
Comment from Hotel Management
Jul 29, 2015 by Katie H, Hotel Management
We are so happy to hear that you had a great stay and that we have exceeded your expectations! Thank you for staying with us, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Easy access to Watkin's Glen - quiet location, slept great! Friendly staff, decent food.
Comment from Hotel Management
Jul 29, 2015 by Katie H, Hotel Management
Thank you for the review! We are so happy to hear that you left well rested with your tummies full! Thank you for staying with us and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend stop

Posted Jul 13, 2015
I went on an adventure to Corning Ny to learn about their glass blowing art and history. It's a rural area so there are few options to stay hotel-wise. The holiday inn was well rated and it was a comfortable stay. The rooms were clean and comfortable. The only surprise was the location. The hotel is next to the hospital but the area seemed very run down and a little sketchy. Otherwise it's a great pick!
Comment from Hotel Management
Jul 18, 2015 by Katie, Hotel Management
Thank you for staying with us here at the Holiday Inn Elmira Riverview! We are pleased to hear that your stay was excellent, comfort is a top priority. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a nice area

Posted Jul 11, 2015
I had no problems with the hotel. It is a very clean hotel and the rooms were comfortable. I stayed three nights and enjoyed my stay. Great place to book!
Comment from Hotel Management
Jul 19, 2015 by Katie, Hotel Management
We are so pleased to hear that your stay was excellent here at the Holiday Inn Elmira Riverview! We love to see our guests happy and comfortable as we are a home away from home. Thank you for staying with us and we hope to see you on your next visit to Elmira!