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Reviews of Hampton Inn White Plains/Tarrytown

2.5 out of 5
Hampton Inn White Plains/Tarrytown
200 West Main Street, Elmsford, NY

Reviews

8.0

Very Good

Rating 10 - Excellent. 472 out of 1005 reviews" "
Rating 8 - Good. 252 out of 1005 reviews" "
Rating 6 - Okay. 127 out of 1005 reviews" "
Rating 4 - Poor. 77 out of 1005 reviews" "
Rating 2 - Terrible. 77 out of 1005 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

kieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticism is that the hotel is high on a hill and parking is a level below, not easy to bring luggage uphill.
Stayed 2 nights in Apr 2024

6/10 Okay

Therese

Traveled with partner
Liked: Cleanliness, staff & service
People were nice and helpful. Property seems very outdated. Definitely NOT a Hampton Inn bed from my experience. They were having plumbing issues , our shower and toilet weren’t going out, they gave us a plunger.
Stayed 1 night in Apr 2024

8/10 Good

Jeanmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways were not clean, but the room seemed to be. Cable reception was terrible. Bed and linens very nice and comfortable. Easy check in and check out
Stayed 3 nights in Apr 2024

2/10 Terrible

Elena, Coram

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, double bed room was sold out and was given a single double bed room. It was my husband and I with our daughter. One of us slept on the floor!! Front desk person said there were other double bed rooms still showing as guests coming. What were we? I paid over $200 to sleep on the floor!! Plus, she was NO HELP to me! When asked for a credit, or something for the inconvenience, nothing could be given! Needless to say, this was close to midnight! Terrible customer service!
Stayed 1 night in Apr 2024

8/10 Good

Around

Disliked: Property conditions & facilities
They need to make this property more beautiful
Stayed 1 night in Apr 2024

4/10 Poor

Jerome

Disliked: Property conditions & facilities
The tv work on off the shower pressure for water was horrible and few other things
Stayed 1 night in Apr 2024

10/10 Excellent

Naja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fireplace in lounge… nice touch
Stayed 1 night in Apr 2024

4/10 Poor

Jasmine

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Room wasn’t clean
Stayed 1 night in Mar 2024

10/10 Excellent

Fitzroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient
Stayed 1 night in Mar 2024

6/10 Okay

Long

Traveled with family and small children
Liked: Cleanliness, staff & service
Super convenient to highway and close to tarrytown. Nice parking lot. Breakfast had eggs, sausages, waffles, yogurt and fruits. It was decent. Room was decently clean and normal. Beds were soft and walls were thin.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joaquin, Providence

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at this hotel its been a great experience,affordable,clean great service 👍
Stayed 1 night in Dec 2023

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient to where I needed to be.
Stayed 3 nights in Mar 2024

10/10 Excellent

Juxhin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Francisco

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff.
Stayed 1 night in Mar 2024

8/10 Good

Sheri

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very comfortable and homey. We slept well. The members of the staff are kind and accommodating. I'm not a breakfast person, but they have a lovely buffet that's kept very tidy. We'll be returning.
Stayed 1 night in Feb 2024

8/10 Good

Eduardo

Traveled with family
Liked: Amenities, property conditions & facilities
Clean and organized facility.
Stayed 1 night in Feb 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
I’d recommend this property to anyone who’s looking for somewhere that’s affordable but still provides the basic services to make you feel comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Carl

Business traveler
Liked: Cleanliness, staff & service
Standard, old TV’s
Stayed 3 nights in Feb 2024

10/10 Excellent

Aisar

Stayed 1 night in Feb 2024

2/10 Terrible

Kyle

Stayed 1 night in Feb 2024

6/10 Okay

Angela

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms need major updating, beds were supposed to be double-beds but definitely were not standard, they were very small. Wall paper peeling off walls in room, bathroom was definitely not of the standard for price paid! Little details lacking…like walls needed paint in bathroom, furniture was old, no microwave & worst of all TV didn’t work.
Stayed 2 nights in Feb 2024

8/10 Good

Tahmina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off major highways.
Stayed 1 night in Feb 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Staff was great checking me in. My room was very comfortable and breakfast is quite nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

Kegui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfort, friendly
Stayed 1 night in Jan 2024

6/10 Okay

James

Business traveler
Disliked: Amenities, property conditions & facilities
It was ok. I found it had degraded since my last stay about 4 years ago: cleaning rooms every other day, no microwave in room, pillows were quite uncomfortable, breakfast was no that great (eggs were cold). Change my staff rating to 5 stars. they were nice and friendly.
Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok except Tv and wifi did not work.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Jan 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to highway
Stayed 1 night in Dec 2023

10/10 Excellent

jermaine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a Great experience
Stayed 1 night in Jan 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Stayed 1 night in Jan 2024

4/10 Poor

Saeed

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel is outdated, furniture and beddings are worn out.
Stayed 1 night in Dec 2023

10/10 Excellent

Isabel

Stayed 1 night in Jan 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was decent. On top of a hill so may not be accessible to all during snow storm
Stayed 1 night in Jan 2024

4/10 Poor

Larry

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

junie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024

6/10 Okay

jude

It’s ok
Stayed 1 night in Dec 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Mercedes

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Dessire

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and convenient to where I needed to be. The facility is well kept and very clean and the staff was very helpful and courteous, all things to be expected. It is just that, did not go beyond any expectations. There was supposed to be every other day room service and we were there 5 days and the room was done once. Very stingy with towels and all room extras. Had no cups, no pen and paper, had to ask for tissues and a washcloth and hand towels. Must be on a very strict budget I’m guessing. And there is no nondairy creamers, had to buy coffee everyday because there isn’t any. A small annoyance but still annoying. I would probably stay here again but be prepared by bringing my own creamer and asking about more towels, which I shouldn’t have to do!
Stayed 5 nights in Dec 2023