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Reviews of Townhouse Inn & Suites

2 out of 5
Townhouse Inn & Suites
50 Us Hwy Rr 46, Elmwood Park, NJ

Reviews

4.4
Rating 10 - Excellent. 4 out of 117 reviews" "
Rating 8 - Good. 20 out of 117 reviews" "
Rating 6 - Okay. 22 out of 117 reviews" "
Rating 4 - Poor. 18 out of 117 reviews" "
Rating 2 - Terrible. 53 out of 117 reviews" "

4.6/10

Cleanliness

5.0/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Da

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is not worth the money.
Stayed 1 night in Mar 2024

10/10 Excellent

Rania

Stayed 1 night in Dec 2023

2/10 Terrible

Mentor

Business traveler
Disliked: Property conditions & facilities
Drug involve the hotel. It was not clean smell very bad front desk very disrespectful. I’ll never use it again.
Stayed 5 nights in Nov 2023

4/10 Poor

Steven

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and dirty looking appearance
Stayed 1 night in Oct 2023

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service
Never made the bed in 4 days
Stayed 3 nights in Aug 2023

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service
Property was disgusting, dirty, smelly, non-smoking room smell like if someone smoked a pack of cigs, staff was. The sheets on the room they gave me has blood stains, never again will deal Expedia
Stayed 1 night in Jul 2023

2/10 Terrible

Joshua

Stayed 1 night in Apr 2023

2/10 Terrible

Carmen

Stayed 1 night in Apr 2023

8/10 Good

Moise

Business traveler
this hotel, like many in NJ, is good for one night, not for long stay.It can rated as a motel.
Stayed 1 night in Feb 2023

6/10 Okay

Sarah

Stayed 1 night in Feb 2023

6/10 Okay

Serghei

Disliked: Cleanliness
Stayed 1 night in Oct 2022

6/10 Okay

Fawaz

Stayed 3 nights in Sep 2022

4/10 Poor

Andrea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smh that’s all
Arrived to front desk agent asleep. Received one bed when I booked a double. Bathroom sink was clogged and water wasn’t draining down. Requested no room service but when we returned they still went in the room and went through our things. Towels were removed but not replaced. If you will disregard our request not to provide room service/cleaning the least you can do is actually do your job right. I would not recommend this location to anyone
Stayed 2 nights in Sep 2022

6/10 Okay

Garrett

Traveled with group
Disliked: Staff & service, property conditions & facilities
It was fairly clean so that was fine. The employee who checked me in took a photo copy of my ID and credit card even though I paid online already. It is advertised as a hotel but is actually a motel. The breakfast was not available.
Stayed 1 night in Dec 2021

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach motel
This place was nasty, found roaches in my room. I left for a little bit, when I came back all the drawers were open like someone went through my room. Hookers and drug addicts running all night.
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worse hotel I have ever stay. Super dirty smells weed, you can't even sleep well because when a truck passes building is shaking.
Stayed 1 night in Jun 2021
Response from harry on Jul 30, 2021
we are improovig but guests are like so we can not in our hand sorry for that. tahnks you for your notice.

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unfriendly and kind of rude
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2020
Response from Harry on Nov 24, 2020
Thank you for stay with us

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's my go to for daycation. It's definitely not fancy but it's local and no one bothers me here.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Shavonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
It was good
Stayed 1 night in Mar 2020

2/10 Terrible

Lataya

Disliked: Cleanliness, property conditions & facilities
Just terrible
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Harry on Nov 5, 2019
Thanks for your stay with us.

2/10 Terrible

townhouse&suite, elmwoodpark

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms. place had a very bad smell, the front desk had a gate, I saw a roach and tape on furniture
Stayed 1 night in Oct 2019
Response from HARRY on Oct 21, 2019
SORRY TO HEAR BUT WE INSPECT ROOMS NEVER HAPPEN WE DO EXTERMITE ON MONTHLY REGULARLY .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Harry on Oct 22, 2019
Thank for your stay with us.

4/10 Poor

Takima

Disliked: Property conditions & facilities
First of all, it was false advertisement. Online it was represented as “Inn and Suites”.However, when we arrived the sign read, “motel”. The motel is old and smelly. It really needs to be updated. “Vanity tray” in the bathroom was an old cereal bowl! The furniture was chipped and old and the chain lock was crap!
Stayed 1 night in Sep 2019
Response from harry on Sep 27, 2019
we appolized for inconvenient to heard and taken care of it . thanks.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Strictly utilitarian property.The room and hallway was clean and beds good. The desk clerk was friendly. But there was an open porn channel on TV, bullet proof enclosed front desk.
Stayed 1 night in Aug 2019
Response from Harry on Aug 10, 2019
We are sorry to hear about but some time guest ordered we will stop further

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Harry on Aug 6, 2019
Thanks for stay with us

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Harry on Jul 17, 2019
Tanks for business

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Highly not recommend for family and kids. My feet still itch from bedbugs..
Stayed 1 night in Jun 2019
Response from Harry on Jun 11, 2019
We have exterminator monthly no trace I am apologize.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Paid 150 for cheap motel, smells, stink, the name is fancy but it is low class motel
Stayed 1 night in Jun 2019
Response from Harry on Jun 11, 2019
U might offered smoke room but we have non smoke room

8/10 Good

Carmen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from harry on May 30, 2019
kind thanks

2/10 Terrible

Samaria J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have seen around. Went on a family trip and every hotel around the area was sold out so it was the only one around. But as soon as I arrived I didn’t not feel safe so I ask for a refund because I wasn’t going to stay there. I had my kids and the first thing as soon as I walk in was they had people smoking in the lobby area a lady outside with a purple eye and the front desk guy was mad because I walked in with my 2 kids. Thankfully I was able to get my money back and ended up sleeping inside the car.
Stayed 1 night in May 2019
Response from Harry on May 29, 2019
Sorry for inconvenience come again

6/10 Okay

Verified traveler

Liked: Staff & service
Old bed covers, carpet old and discolored, nice tv, refrig, microwave. Room needed fresh air or scents.
Stayed 1 night in May 2019
Response from harry on May 23, 2019
Thanks for guide we did but we improove to do.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from HARRY on May 23, 2019
THANKS FOR STAY WITH US.

2/10 Terrible

Charleston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t spend your money here trust me or you’ll reg
The only thing worse then this hotel was probably the way Hotels.com handled my issue with this hotel. As soon as you walk in your greeted by two men that just stare at you and have an attitude about anything you ask them then they knock of your door mad aggressive, I would only compare this place to spirit the airline
Stayed 1 night in Apr 2019
Response from harry on May 23, 2019
sorry to hear your complain . thanks for stay with us.

8/10 Good

Miguelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from harry on Jan 21, 2019
thank to stay with us

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inexpensive, clean, rude staff
The men were all friendly and accommodating, yet the young woman was rude and arrogant and tried to get me to pay 25% more than the listed price on Hotels.com. The only time I needed assistance from the front desk, I waited and waited until I just left, and het in the parking lot talking to her boyfriend. I’ll go back. I can’t imagine her bring a ‘keeper’.
Stayed 1 night in Dec 2018

2/10 Terrible

Julia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from harry on Dec 4, 2018
thanks for stay with us.

8/10 Good

Verified traveler

Business traveler
Breakfast in the morning was okay. Just wish I didn’t have a smoking room. Changed to non smoking tho.
Stayed 1 night in Nov 2018
Response from harry on Dec 4, 2018
some times happens but accepted thanks to stay with us.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the wrost stay ever.
This is the most disgusting help stay ever for me. This place is a dirty motel, not suites. So the name itself is wrong. The room ceiling leaked all night in the middle of noreaster storm. Front desk said I should be fine so long as the water is not on my bed. There is no attempt for relocating me to another room. I spent 185$ for a night , the room is not more worth than a motel 6. I have video proof of my experience. I had to choose this place because there was no hotels available to storms. Once I booked, it turns out there is no practical way to reach the hotel - Taxis , uber were not available, I pleased with Hotels.com and the hotel , both refused to help. I reached the place early in the morning, for few hours of a horrific stay.
Stayed 1 night in Nov 2018

4/10 Poor

Jack, New York

Business traveler
Disliked: Amenities, property conditions & facilities
Shabby room. Window was left open in 3r4-degree weather. Clocks did not work. Rug appeared not to have been vaccumed in days.
Stayed 1 night in Nov 2018

6/10 Okay

Michele

Disliked: Staff & service
Rude front desk
Stayed 1 night in Oct 2018
Response from harry on Nov 6, 2018
i will investigation.thanks.

6/10 Okay

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from harry on Nov 6, 2018
thanks stay with us.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t go here! They have bed bugs!! Disgusting!!!!
Stayed 1 night in Oct 2018
Response from harry. on Nov 8, 2018
we never noticed and we have monthly extermitation treatment every month in time.

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Only Stay OUT OF DESPERATION
When I got to the Hotel at 9PM the room was still not ready. Had to wait about 15 minutes before I could get a room. Meanwhile during that time 4 different people came in and rented rooms for 4 hour increments with woman who were obviously not their wives. Finally get into the room and the first thing I have to do is kill a spider who is hanging on the light. 2nd had to kill a roach running across the rug. The Continental Breakfast consisted of bagged muffins and bagged mini donuts that you get from a vending machine. If I could get my money back I would. If there is another hotel in the area stay there even if it is more money.
Stayed 1 night in Sep 2018

2/10 Terrible

syed, Manchester

Disliked: Staff & service, property conditions & facilities, room comfort
The worse hotel I have ever visited in my life.
The staff was so rude. They called me all of sudden at 11 am in the morning and asked me to check out. I requested for sometime and the receptionist was rude that made me feel as if I have asked their whole hotel on my name. They kept mis behaving and used so much wrong and rude language. I would never recommend a descent family or individual to visit this hotel. Totaly crap.
Stayed 1 night in Sep 2018
Response from harry on Nov 6, 2018
i will check-up with working staff and action will be taken.thanks.

10/10 Excellent

Dagoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from harry on Sep 8, 2018
thanks for stay with us.