Ratings based on 84 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Essex

Friendly small hotel.

Posted Oct 19, 2017
Pros: Friendly staff, great views (from some of the rooms), good food.
Cons: Minor maintenance issues - the lift to our floor made a noise like a ship's foghorn as it reached our level, basin plug didn't fit etc.
Location: Elounda is a lovely small harbour with lots of tavernas, shops, and a beach. Can easily get buses to Plaka and Aghios Nickolous from near the hotel.
Good sized hotel (we don't like huge ones) about 20 -30 minutes walk from Elounda village. Staff very friendly and helpful. We were upgraded to a bungalow which was a lovely big room but didn't have much of a view because of the palm trees outside - on the second day they allowed us to change to a sea view room with a large terrace outside - room not quite so nice as the bungalow but the view from the terrace was amazing. Breakfasts were good with lovely fresh juices, fruit, yoghurt, cheeses, beautiful freshly made pastries, cooked breakfast components in warming buffet trays, lovely breads and more! We only had dinner in the hotel once (as we were b&b and prefer to try various local tavernas) but it was a good meal and we were given some complimentary desserts from the buffet. We had lunch one day by the pool and that was good too. The walk down to Elounda was fairly well lit and not too difficult, harder on the way back as the last bit is uphill. Great selection of tavernas/restaurants/cafes in Elounda. Our favourites were Okeanis, Vacchus and Paradissos (the nearest to Elounda Palm as it was near the route to the Spinalonga peninsula). All in all we really enjoyed our stay in this hotel - you do have to pay extra for use of the room safe /pool towels - the pool is saltwater and pretty cold but very clean. Would recommend if you don't mind the walk into Elounda.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Nice hotel, away from main square

Posted Oct 17, 2017
Lovely hotel about a 20 min fast walk away from centre of Elounda where the shops, restaurants and taxis are. Staff were really friendly and helpful, breakfast was lovely each day, lots of choice for even the fussiest of eaters and never too crowded. The bed in our junior suite was very comfy and we had really peaceful nights. The room is very basic and smaller than it is portrayed in photos, but has all you’d need. Our one gripe is that we specifically paid extra for the junior suite with the private pool, but the water was freezing, even for my husband, so our baby didn’t get to use it unfortunately. The same goes for the baby pool and the main pool, both freezing, avoided by most people lazing around the pool. We visited in the first week of October and would have hoped for them to be heated. Other than that, a great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel and gardens. Sea view from room.

Posted Sep 3, 2017
Lovely relaxing place to stay. 20 minute walk into Elounda and bus stop nearby to Agios.
1 out of 5
by Mary

DISGUSTING

Posted Aug 17, 2017 on Hotels
Absolutely disgusting. Room smelt soggy and had a urine scent. No conditioner provided Wifi would not connect
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Clean Hotel and very good service

Posted Jul 28, 2017
We really enjoyed our stay here. Rooms are very clean and very nice pool area with bar, great view of the beach from a distance. I thought it was great value for the price I booked on expedia.
4 out of 5
by S

Recommended

Posted May 16, 2017 on Hotels
Great small hotel. Lovely accommodation, great views from high terrace.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

The villa is incredible!

Posted Oct 5, 2016
Pros: The villa is so beautiful, if you can get it. They also have a huge breakfast variety, and the location is great.
Cons: I liked everything about the hotel.
5 out of 5
by patricia

Great

Posted Aug 20, 2016 on Hotels
Great stay in a Great place !!!! I ll really recommand this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic family holiday

Posted Aug 10, 2016
Had a wonderful family holiday at Elounda Palm Hotel. Beautiful location with such attentive staff, nothing was too much trouble. We were allocated to a sister hotel on our first night but were upgraded to a junior suite with our own pool the following day. Would definitely recommend and would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel

Posted Jun 28, 2016
Pros: The layout of the hotel was interesting -despite being full through the the duration of our weeklong stay the atmosphere was always relaxing.
Cons: the coach pickup point on main road could be improved by the addition of a shade and seat.
Location: The hotel is just outside of the lovely village of Elounda but taxis readily available for 6 €. Plaka and Spinalonga are not to be missed.
A unique hotel with a lovely view. The staff were calm and efficient, friendly and helpful from start to finish. Food was good and the hotel is stylishly decorated. Cocktails at the poolside bar are recommended. Would definitely return.