Room, 1 King Bed, Non Smoking | Individually furnished, desk, iron/ironing board, free WiFi

Reviews of Magnuson Hotel Ely

2 out of 5
Magnuson Hotel Ely
1101 Aultman Street, Ely, NV

Reviews

7.2

Good

Rating 10 - Excellent. 133 out of 696 reviews" "
Rating 8 - Good. 275 out of 696 reviews" "
Rating 6 - Okay. 166 out of 696 reviews" "
Rating 4 - Poor. 77 out of 696 reviews" "
Rating 2 - Terrible. 45 out of 696 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but very clean and staff were friendly
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
TV did not work
Stayed 1 night in Mar 2024

6/10 Okay

JASON

Disliked: Property conditions & facilities
There is no sign for the property from the street. Interior linens had stains, carpet was dated. Minimal features for minimal price which is fine.
Stayed 1 night in Mar 2024

4/10 Poor

Linda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second visit in 3 weeks. This is a clean, budget friendly motel suitable for a one night stopover on a long drive
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, right downtown, pleasant staff.
Stayed 1 night in Mar 2024
Response from General manager on Mar 25, 2024
Thank you so much for your feedback we are please you enjoyed our motel and hope to see you again

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Managment on Mar 19, 2024
Thank you for your feedback very glad you enjoyed your stay.

6/10 Okay

Sandee

It was old but clean. But, it was a room for 4 and there were only 2 towels and 1 washcloth
Stayed 1 night in Mar 2024
Response from Managment on Mar 19, 2024
Thank you for your feedback the issue is resolved .

8/10 Good

Doug

Business traveler, Traveled with family
The staff is friendly and the room is older but clean and sufficient. They put out plenty of choices for breakfast and are always helpful. The room we stayed in was fairly large and quiet. The price was very reasonable and we will stay here again when we come through.
Stayed 2 nights in Mar 2024
Response from Managment on Mar 19, 2024
Thank you for your feedbackback hope to see you soon

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
This was a surprise. The low price led me to low expectations but this is a little gem for a one night stay. Interior was clean and in pretty good shape. Breakfast was adequate and staff was very pleasant.
Stayed 1 night in Mar 2024
Response from Managment on Mar 19, 2024
Thank you for your feedback, your experience is important to us.

6/10 Okay

Carol

Traveled with partner
Liked: Staff & service
For the price this was a good stay. New Management is trying to bring up the standard and are working hard. The place is rough in spots. A good stay for the price.
Stayed 1 night in Mar 2024
Response from Managment on Mar 19, 2024
Thank you for your feedback back we value your input.

8/10 Good

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful and it was clean and quiet and a reasonable price.
Stayed 1 night in Feb 2024
Response from property manager on Feb 27, 2024
thank you for your feed back , we look forward to seeing you again

4/10 Poor

Carson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from property manager on Feb 27, 2024
Thank yo for your feedback , we are now under new management and would love the opportunity to provide a higher level of customer care that is focused on customer satisfaction

2/10 Terrible

Philip

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sent to a different hotel across street was lied to about everything i am sending official complaint with pictures i want my money back you crocks this place is partialarly condemned there was no breakfast it was moldy yellow from smoke lights were so dull again ybasta⁹sendiofficial complaint in mIl
Stayed 1 night in Jan 2024
Response from Author on Feb 11, 2024
we are under new management and will be more then happy to wave fee for a future stay . breakfast is open and rooms are clean and in working order . I do apologize for the inconvenience and would love to see you again

6/10 Okay

Malena

Stayed 1 night in Jan 2024
Response from property manager on Feb 27, 2024
Thank you for your feedback we are under new management and are dedicated to customer care and satisfaction.

8/10 Good

Charles

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service
My room was clean and comfortable. Very good value. I would stay overnight here again for an overnight stop. The front desk staff was friendly and courteous.
Stayed 1 night in Jan 2024

6/10 Okay

Leonard

Disliked: Amenities
Stayed 1 night in Jan 2024

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was closed on arrival due to a computer malfunction I was told so we were sent to another. The television was not working in the room we were assigned, so we had to switch rooms. The attendant was very apologetic, kind, and helpful under the circumstances, which we appreciated very much. However the bed was comfortable and everything worked. I would not risk making reservations again at this facility again.
Stayed 1 night in Dec 2023

2/10 Terrible

Ella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was so bad we didn’t even stay there
Stayed 1 night in Dec 2023

4/10 Poor

vicky

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Listed as a hotel but just a motel. Counter person said it had been closed for a year so took us to the other Magnuson in town.
Stayed 1 night in Dec 2023

2/10 Terrible

Joann

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, outlet for heater looked burned, only one towel in room with two checking in, slow flushing toilet, TV had no signal, no WI-FI code, no one ever in office on location (left me an envelope taped to door with room keys), ice machine didn’t work, no continental breakfast or even coffee or water. They have another hotel across and down the street a bit that had an attendant that was finally able to help. He was nice but everything there SUCKED! Would NOT recommend! EXPEDIA should take both of their hotels off their list. Way too much money for nothing!

2/10 Terrible

Gregg

Liked: Staff & service
Disliked: Property conditions & facilities
Terrible place; the power outlets, TV, and interior lights didn't work. I was completely wiped out from a very long drive and didn't have the energy to pack up and change rooms, assuming it was even possible. The only good notes: Front desk person was very friendly and the bed was comfortable so I had a nice rest. All in all not worth the cost at all.
Stayed 1 night in Jun 2023

4/10 Poor

June

Disliked: Staff & service, property conditions & facilities
Not again
I was looking for a hotel without smoke and that's why we stayed here. This hotel has two locations and there was a sign on the door to go down the street to the other location to get checked in. The parking spaces are very small. The Wi-Fi didn't work, the TV didn't work and the shower didn't drain well. The ice machine was broken. Traffic was loud because it's so close to the street. The bed was somewhat comfortable and clean. There was coffee in the room but no cream or sugar. If all you do is sleep (like the dead) it's okay.
Stayed 1 night in Jun 2023

8/10 Good

Amy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nothing special just a room for the night.
Stayed 1 night in Oct 2022

6/10 Okay

David Delbert

Traveled with partner
Liked: Cleanliness, staff & service
It’s a medium less expensive motel Clem and great water pressure
Stayed 1 night in Oct 2022

8/10 Good

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, bathroom was dated but fine for my needs as I just needed a few hours of sleep.
Stayed 1 night in Oct 2022

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ready when we arrived. Nice room for the price. Bed was comfy. Shower head needed some help. All in all we were happy.
Stayed 1 night in Oct 2022

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy access and parking immediately outside my room. Continental breakfast options were pretty slim, and staff (filling in) was of little help with questions.
Stayed 1 night in Oct 2022

8/10 Good

Janell

Business traveler
Disliked: Property conditions & facilities
Ely pass through
Cheap clean no frills close to old downtown Ely Nevada .Try Racks for food and Hotel Nevada for drinks and gambling
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Stayed 1 night in Oct 2022

10/10 Excellent

Brad

Stayed 1 night in Sep 2022

8/10 Good

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
We arrived after 8 p.m. The office was closed but an envelope with my name on it, and keys in it, was taped to the office door. The room was clean. Nice that we could park in front of the room making it easy to carry luggage in. Met the staff the next morning. All very nice.
Stayed 1 night in Sep 2022

6/10 Okay

Juston

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Ely! This place has great room rates, clean rooms, firm beds, and hot HOT water.
Stayed 1 night in Sep 2022

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean and the bed fairly comfortable but it was also bare bones. It was like they didn't have staff or time to do more than provide a clean bed and bathroom. It was sufficient but disappointing.
Stayed 1 night in Sep 2022

4/10 Poor

SHANNON, NORTH LAS VEGAS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked in our first room, it had not been cleaned. Went back to the front desk and told the lady. She said she just got off of work at her other job and was not cleaning a room. She said she would give us a refund. That’s great but we have no place to stay. She then told us they have one other room but there is no working a/c. We took the room because we had no other choice. When we returned from dinner somebody else was staying in the first room. Hopefully they cleaned it before giving them keys.
Stayed 1 night in Sep 2022
Response from Property Manager Schyler Cox on Sep 18, 2022
We apologize for any inconvenience that you may have experienced during your stay. We thank you for your feedback and we value your opinion.

10/10 Excellent

Lloyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at front desk was very helpfull.
Stayed 1 night in Aug 2022

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I expected there to be a refrigerator, but for one night it wasn't a big deal, (I set my water bottles in front of the AC and they were chilled enough to drink). The breakfast offerings were varied and of good quality, it was a nice way to start the last leg of my driving trip.
Stayed 1 night in Aug 2022

8/10 Good

Darin

Liked: Cleanliness, staff & service
Basic accommodation, but the price was right. The continental breakfast was a surprisingly nice touch.
Stayed 2 nights in Jul 2022

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old motel. Has been refurbished. Very clean room. Would stay again.
Stayed 2 nights in Aug 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We are glad that you enjoyed your stay. We thank you for your feedback and we value your opinion.

6/10 Okay

Aine

Liked: Cleanliness, staff & service
Disliked: Amenities
It's clean and comfortable enough for a short stay. However, the wi-fi was down and both the television and one of the room lamps did not work. No big deal to me as I was only staying one night, but I can imagine this would probably prove unacceptable for anyone staying much longer.
Stayed 1 night in Jul 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We apologize for any inconvenience that you may have experienced during your stay. We thank you for your feedback and we value your opinion.

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, room comfort
Nice after a scary first impression.
Rooms were very nice but the parking lot was almost enough to scare us away. It was badly in need of resurfacing. Minor issues with the door to the rooms.
Stayed 1 night in Jul 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We apologize for any inconvenience that you may have experienced during your stay. We thank you for your feedback and we value your opinion.

8/10 Good

Brett

Traveled with family
Liked: Staff & service
Good option for a quick place to sleep
No real complaints. It was about what we expected. A little run down, but perfect for a quick place to stay with 4 kids. The service was great. Check in was literally less than 20 seconds. They asked my last name, gave me the keys, told me about breakfast and checkout times, and I was done. My wife didn't believe me it was so fast. Breakfast was either a pre packaged donut or bagel. They also had coffee for those interested. Pretty light, but that is what the told us. Overall we were satisfied with what we needed for a fair price. If you are expecting something fancy, you shouldn't be in Ely.
Stayed 1 night in Jul 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We apologize for any inconvenience that you may have experienced during your stay. We thank you for your feedback and we value your opinion.

6/10 Okay

Norman

Stayed 1 night in Jul 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
Thank you for your feedback.

8/10 Good

Judd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a rood size. Had a table and chairs. Bed was comfortable. Wifi worked.
Stayed 1 night in Jul 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We thank you for your feedback and we value your opinion.

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is neat, seems newly painted, albeit old styled. There is always someone at the front desk, helpful.
Stayed 1 night in Jul 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We thank you for your feedback and we value your opinion.

10/10 Excellent

Miho

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and the hotel rooms are clean. It's a nice hotel.
Stayed 1 night in Jul 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We thank you for your feedback and we value your opinion.

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What I would expect for a budget room. Staff at check in and in the morning were friendly, helpful and efficient. The room was basic but clean.
Stayed 1 night in Jul 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We thank you for your feedback and we value your opinion.

6/10 Okay

Judy

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Michele

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The biggest issue I had was that the A/C unit blew the air into the curtain which was too long for the window so as not to circulate it into the room thereby leaving me uncomfortable but I had to keep the curtains closed for privacy. Maybe it was just in my room? #134 otherwise it was fine and very clean.
Stayed 1 night in Jun 2022
Response from Property Manager Schyler Cox on Aug 4, 2022
We apologize for any inconvenience that you may have experienced during your stay. We thank you for your feedback and we value your opinion.