Ratings based on 533 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
We arrived late and they had everything ready for us. Very pleasant check in process.
Comment from Hotel Management
Dec 3, 2017 by Michele, Hotel Management
Thank you for taking the time to write a review about your recent stay at our hotel. We are pleased to see your arrival experience was welcoming and without incidents. We appreciate your kind comments and look forward to your next visit. Regards, Michele,SM
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus,OH

closeness to Lorain

Posted Nov 13, 2017
Pros: the staff and the quietness
Cons: keep up the great job!
Location: nearness to Lorain
It was very quiet and comfortable! I enjoyed the closeness to family and friends!
Comment from Hotel Management
Nov 14, 2017 by Michele, Hotel Management
Thank you for taking the time to write a review about your recent stay at our hotel. We are thrilled to see you enjoyed a clean, quiet and comfortable visit. Your business is appreciated and we look forward to seeing you again soon. Regards, Michele,SM
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Very friendly and convenient location

Posted Nov 6, 2017
This is our go to place when visting our daughter at college.
Comment from Hotel Management
Nov 7, 2017 by Dennis, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed recent stay in our hotel. We certainly hope that you continue to stay with us each time you come to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Nice hotel not to far from Oberlin

Posted Oct 24, 2017
Stayed five nights and it was well worth the few extra dollars-staff was pleasant and helpful. Breakfast included each morning and daily maid service we enjoyed the stay and the visit with my son! I will stay here again next year! By the way they have the BEST cookies ever!!!
Comment from Hotel Management
Oct 25, 2017 by Dennis, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your recent stay with us, and we look forward to your next visit into the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean

Posted Oct 13, 2017
Everything in the hotel was very clean. That is basically what I look for in a hotel stay. I stayed for 5 nights. Room was kept very nice. Staff very friendly.
Comment from Hotel Management
Oct 16, 2017 by Michele, Hotel Management
Thank you for taking the time to write a review about your recent stay at our hotel. I am pleased to hear your enjoyed a clean and comfortable stay with us. We appreciate your kind comments and have shared them with our staff. We look forward to seeing you again when your travels brings you to the area. Sincerely, Michele
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

Well located

Posted Oct 12, 2017
Pros: Clean, helpful staff
The hotel was near my meeting location, close to a mall, and a numbe of restaurants. The hotel is clean and the staff is friendly.
Comment from Hotel Management
Oct 13, 2017 by Dennis, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had an enjoyable time while staying at our hotel, and we look forward to your next visit into the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

The staff was super nice and helpful,

Posted Oct 8, 2017
Pros: Location
Location: The main highways to get to Cleveland, the beach and Oberlin college are close by. Shopping is near to Amherst, Sandusky, Avon, and Westlake .
We enjoyed the staff. We also enjoyed the Breakfast, real eggs, real fruit, sausage and Bacon. all of this was included in price of hotel, the hours during the week was 6:30 to 9:30, weekends 7:30 to 10:30. Tina and Gloria were both very friendly and helpful. Country Inn is very lucky to have a great staff. we will recommend this hotel always, We will surely come back to stay again.
Comment from Hotel Management
Oct 9, 2017 by Michele, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our complimentary hot Be Our Guest Breakfast buffet. We appreciate your business and look forward to your next stay. Regards, Michele,SM
5 out of 5
by Missy

Great pit stop

Posted Sep 13, 2017 on Hotels
Serviceable hotel for an overnight on a business trip. The wifi was strong and the beds were comfortable. The fitness room was great except there was no water available in the room.
Comment from Hotel Management
Sep 16, 2017 by Guest Services, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed recent stay at our hotel, and we look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern,NJ

Glad to have stayed there,

Posted Sep 12, 2017
Pros: Convenient to I-80 , yet quiet, clean room, cheerful gal at the desk
Cons: Free Breakfast had great coffee, OJ, waffles, bacon - the eggs were sunny side up and were OK, I think scrambled would have been better ,
Location: Didn't do, since I was passing thru ..
Travelling across the country, could have stayed in a "Budget" Hotel, glad I didn't , clean, quiet, worth the extra couple of bucks.Convient
Comment from Hotel Management
Sep 14, 2017 by Dennis, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the hotel, and we look forward to your next stay.
4 out of 5
by A verified traveler from ohio

Posted Sep 8, 2017
Its an ok hotel. Stayed at nicer country inns. We had plumbing issues. Toilet wasn't flushing and had no cold water. Staff was very accommodating. Maintenance man came in after hours too fix our toilet and they provided us with another room to take a shower. Hot tub didn't work either. Other than that the stay was great.
Comment from Hotel Management
Sep 12, 2017 by Dennis, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have forwarded your list of maintenance issues with our engineering and management team, so that we can quickly begin the process of tackling each individual problem on your list to ensure a similar situation does not occur again in the future. We are drafting various renovation projects for the near future, and need suggestions such as yours to know we are moving in the right direction. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Dennis C Front Office Manager Country Inn & Suites