2 outdoor pools, pool umbrellas
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Reviews of Hotel Istirincha

3 out of 5
Hotel Istirincha
Carretera Federal 180 Kilometro 102, Nautla, VER

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 253 reviews" "
Rating 8 - Good. 107 out of 253 reviews" "
Rating 6 - Okay. 28 out of 253 reviews" "
Rating 4 - Poor. 7 out of 253 reviews" "
Rating 2 - Terrible. 4 out of 253 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sara

Stayed 9 nights in Dec 2019

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
We got there late and it was not well lit and the restaurant was closed. But other than that it is gorgeous and well priced. I would definitely stay there again!
Stayed 1 night in Sep 2019
Response from Área de Ventas on Oct 10, 2019
We really sorry about the closed restaurant. We hope you coming back soon. Greetings!

10/10 Excellent

Fidel Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
It was great, not a new hotel but is really in an strategic area so you can really rest.
Stayed 1 night in Aug 2019
Response from Área de ventas on Aug 9, 2019
Hi Fidel, we are happy to know that you really enjoyed your stay. Hope we can see you again soon. Greetings

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2018
Response from Área de ventas on Dec 4, 2018
Muchas gracias por la valoración. Saludos

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy confortable, agradable, tranquilo, el concepto ecoturistico de lo mejor!! Increíble la experiencia de liberación de tortugas en la playa!!
Stayed 2 nights in Aug 2018
Response from Área de ventas on Sep 5, 2018
¡Hola Luis! Muchas gracias por tus comentarios. Esperamos que regreses muy pronto e incrementes tus recuerdos. Saludos

10/10 Excellent

carlos, canada

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel
Very beautiful location. Very quite. Beach pools and rooms are clean. Excellent.
Stayed 2 nights in Jun 2017
Response from Sales Manager on Jun 30, 2017
Hi Carlos! Thank you very much for your feedback. We hope you come back soon. Regards

8/10 Good

TR, Cordoba, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beachfront hotel. Great for families.
Great for families. Plenty to do and see. Kids loved the animals, especially all of the peacocks. There are 2 pools. Both are spacious and clean. The beachfront is clean and quiet. Some of the rooms are dated and are in need of remodeling. There is one restaurant.. Service is slow but the food is good.. Staff is friendly and helpful. Tajin is an easy drive and perfect daytrip. If you book here, you will be happy that you did!
Response from Sales Manager on Jun 20, 2017
Hi! Thank you very much for your review. It's nice to read that you had a great time with us. We hope to have you back soon. We will consider your comments. Regards!

6/10 Okay

Alfredo, Mexico City

Liked: Staff & service
Disliked: Property conditions & facilities
Nice option for kids but needs improvements
Great place for kids, full of activities, animals and a very nice beach. Also AC on the room was good. However, the shower lacked courtains, there were some paint details and the restaurant service is not good. Would probably stay here again just for seeing the kids so happy with the things to do.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel too desolate.
Cabana was moldy and smelt of dirty towels, staff was rude and unwelcoming. Hotel website uses false advertisement of its facilites and ammenities...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Getaway
We will definitely return to this place! The beach was clean & free from vendors. The pools , onsite restaurant, and rooms were clean. The food was good! We could enjoy the uninterrupted sound of the surf from our balcony. Priceless!

8/10 Good

Oscar Eduardo, San juan del rio, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but can improve.
The Hotel is really beautiful. They have lots of options to enjoy your stay. However, I idebtify 3 issues: lack of room service, no telephone in the room and a lot of noise by night because of the birds they have in the hotel installations.

8/10 Good

F. German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chase, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Adorable spot tucked away in a rural, private area. Not a very "tourist-y" location, but a gorgeous and well maintained place. Loved my stay and the restaurant and bar is very delicious and great prices. Beautiful outdoor areas and pools. I am coming back again next year. Quiet and relaxing... great for a private getaway.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great stay
The hotel is great for the price, the food is good, not outstanding. The service is good, but they could have a more welcoming attitude.

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good quiet place to stay. Good for families.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis natural
Este hotel es una joya en el Golfo de México, no tanto por lujos ostentosos si no por comodidad, naturaleza, playa y descanso. Es uno de mis favoritos.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuando vacaciono en nautla siempre me hospedo aquí, es limpio, tranquilo, con muchas actividades
Stayed 2 nights in Mar 2020

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Paloma Itzel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Las instalaciones excelentes, el único problema que tuvimos fue que nos tocó norte y el agua de la alberca estaba helada.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cocodrilos y los pavo reales , y también el hecho de que tengan acceso directo a la playa , además de sus casi 900 metros de acceso al hotel con ambiente selvático estuvo increible
Stayed 1 night in Mar 2020

10/10 Excellent

A.E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, buena comida, habitaciones limpias.
Stayed 1 night in Feb 2020
Response from istirincha on Feb 13, 2020
Hola, tu comentario es importante para nosotros, es bueno saber que tu estancia fue agradable,regresa pronto

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Xchel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito para vacacionar lejos de las ciudades
Stayed 1 night in Jan 2020
Response from Área de Ventas on Jan 28, 2020
Hola Xchel, estamos para servirte. Esperamos que regreses pronto. Saludos

10/10 Excellent

verónica, Veracruz

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
La alberca es muy agradable al igual que el restaurante por su vista, tratan de tener variedad de actividades y en general un buen ambiente. Muy recomendado para un fin de semana de playa en la zona!
Stayed 1 night in Aug 2019
Response from ist on Jan 15, 2020
Hola Veronica, gracias por alojarte con nosotros, es bueno saber que tuviste una estancia calida, tu comentario es importante para nosotros, vuelve pronto.. saludos!

10/10 Excellent

Jaime, perfecta ubicacion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraiso
Increíble hermoso hotel
Stayed 1 night in Dec 2019
Response from ist on Jan 15, 2020
Hola Jaime, gracias por alojarte con nosotros, vuelve pronto!

8/10 Good

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement de rêve sur une plage sauvage...
Un séjour de 3 nuits au calme et entourée de "mère nature". Chambre coquette et très propre. Personnel en nombre et serviable. Ajouter à cela le soleil et la mer, que demander de plus. Pas de buffet le matin en semaine en hors période, le seul point négatif. !
Stayed 3 nights in Jan 2020
Response from ist on Jan 15, 2020
Hola gracias por alojarte con nosotros, es bueno saber que tu estancia halla sido agradable, vuelve pronto!

8/10 Good

SUSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena opción.
En general, la estancia estuvo muy bien. El desayuno es rico y tienen muchas opciones. Sólo les faltó tener calefacción en la alberca pues como el clima no era el mejor, el agua estaba muy fría.
Stayed 5 nights in Dec 2019
Response from ist on Jan 3, 2020
Hola Susana, gracias por el buen comentario, trabajaremos en ello, esperamos vuelva pronto, saludos!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar, servicio y comida increíble. El personal es muy amable y agradable. Solo agregaría calefacción a la alberca, por lo demás disfruto al máximo cada estancia.
Stayed 4 nights in Dec 2019
Response from istirincha on Jan 3, 2020
Hola nos agrada saber que haya tenido una estancia comoda, vuelva pronto, saludos!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien las instalaciones del hotel El restaurante muy bien la comida Fue una buena eleccion
Stayed 4 nights in Dec 2019
Response from ist on Jan 3, 2020
Hola buena tarde nos alegra saber que haya sido de su agrado, lo esperamos pronto, saludos!

6/10 Okay

ANNIE, CDMX

Traveled with family
Liked: Staff & service
Me parece un buen lugar para descansar aunque les falta mas en el control de plagas , encontré dos cucarachas enormes en mi baño
Stayed 6 nights in Dec 2019
Response from ist on Jan 3, 2020
Hola Annie, gracias por el comentario trabajaremos en ello, saludos!

10/10 Excellent

Rosalba, Estado de México

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel bonito limpió, la gente con atención de calidad
Stayed 2 nights in Dec 2019
Response from Área de Ventas on Dec 9, 2019
hola Rosalba, muchas gracias por visitarnos y dejarnos tu valoración. Esperamos que vuelvas pronto, saludos

10/10 Excellent

Laura Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Área de Ventas on Dec 6, 2019
Mil gracias por visitarnos, saludos

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable para ir a descansar y con la familia
Muy agradable la estancia en este hotel. Ideal para ir con la familia, es un lugar muy tranquilo, lleno de vegetación. A los niños les encanto liberar tortugas y la playa muy tranquila.
Stayed 2 nights in Nov 2019
Response from Área de Ventas on Dec 4, 2019
Hola Fernando! Nos encanta saber que disfrutaron su estancia. Esperamos que planeen su regreso pronto, los estaremos esperando con mucho gusto. Saludos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Área de Ventas on Dec 2, 2019
Mil gracias por su valoración. Saludos

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Agradable las albercas, desafortunadamente la playa muy sucia, del servicio no puedo decir si fue bueno o malo ya que fue NULO, supongo xq fuimos despues del puente y al parecer no les interesa mucho tener un par de clientes en el hotel.
Stayed 2 nights in Nov 2019
Response from Área de Ventas on Nov 27, 2019
Hola, lamentamos no haber cubierto las expectativas esperadas. Una disculpa por lo acontecido. Hablaremos con el personal para evitar que vuelva a suceder. Gracias por compartirlo, saludos

10/10 Excellent

Ángel, Xalapa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista al mar, baño nuevo y limpieza total. Al personal de recepción le falta un poco de capacitación para mejorar el trato solamente.
Stayed 1 night in Oct 2019
Response from Área de ventas on Oct 24, 2019
Mil gracias por tu comentario, también por tu recomendación. Esperamos que vuelvas pronto. Saludos

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy a gusto con el lugar, es un lugar para descansar, tranquilo. Disfrutar de las albercas y caminatas en la playa. La comida del restaurante es muy rica. Si regresaré. No olviden repelente de moscos.
Stayed 3 nights in Oct 2019
Response from Área de Ventas on Oct 16, 2019
Miguel Ángel, muchas gracias por tu reseña. Esperamos que no tardes tanto en regresar. Saludos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Área de Ventas on Oct 12, 2019
Muchas gracias! Saludos

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No indicaron las actividades, como los recorridos programados
Stayed 2 nights in Sep 2019
Response from Área de Ventas on Oct 3, 2019
Hola, muchas gracias por hacérnoslo saber. Esperamos pronto regreses. Saludos

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El restaurante bastante bien, los precios justos. Falta atención en la zona de albercas y jugo para desayunar.
Stayed 2 nights in Sep 2019
Response from Área de Ventas on Sep 27, 2019
Hola, muchas gracias por tu comentario. Trabajaremos en las áreas de oportunidad que nos señalas. Esperamos verte pronto. Saludos

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Área de Ventas on Oct 2, 2019
Hola, muchas gracias por tu valoración. Esperamos que regreses pronto. Saludos

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar hermoso rodeado de naturaleza: playa, manglares, senderos naturales. Especial para descansar y olvidarse de las preocupaciones. Las actividades son maravillosas: liberación de tortugas, paseo en lancha y a caballo, tenis, alberca. Lo único que no me gustó es que sólo hay internet en el lobby y aún así es terrible, no me podía conectar ni siquiera ahí.
Stayed 3 nights in Sep 2019
Response from Área de ventas on Oct 2, 2019
Hola, muchas gracias por tu hermoso comentario. Te ofrecemos una disculpa por servicio de internet, debido a la ubicación del hotel, nos es muy complicado conseguir buenos proveedores de internet. Saludos

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Área de Ventas on Sep 23, 2019
Muchas gracias por su valoración. Saludos

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estancia muy agradable, la comida esta bien hecha, agradable atención y servicio. me gustaría que las albercas estén mas iluminadas y así poder ampliar el horario de estancia en ellas
Stayed 2 nights in Sep 2019
Response from Área de Ventas on Oct 2, 2019
Hola buen día, muchas gracias por su comentario. Pasaremos la solicitud sobre el servicio en la alberca. Esperamos que pronto nos visite. Saludos