Ratings based on 104 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from m
nice and comfortable hotelPosted Apr 3, 2017
Clean, comfortable, good conditions hotel. Nice pool, good breakfast.
for Everyoneby A verified traveler from LOUISIANA
EXCELLENTPosted Oct 24, 2016 on Orbitz
Location: TRAVELING THROUGH - EASY ACCESS FROM TOLL ROAD, CLOSE TO WALLMART.
LOVED EVERYTHING (EXCEPT CARD FOR LIGHTING). GREAT BREAKFAST WITH BEAUTIFUL VIEW OF THE GARDENS. CHARMING REFLECTIVE VIEW WITH TURTLES.
for Everyoneby A verified traveler from Portland, Oregon
Excellent Hotel Close to TajinPosted Aug 1, 2016
The hotel and staff were excellent. We were a large group of 33 from the United States. The restaurant provided a large dinner with wonderful selections. The breakfast was tasty, convenient, and clean. We visited Tajin and Tecolutla for the day and the hotel was a convenient distance. The pool was also a real plus.
Posted Apr 5, 2016 on Hotels
for Everyoneby A verified traveler
Nice Hotel but with some issuesPosted Nov 6, 2015
Pros: everything ok
Cons: more pillow options
Location: everything ok
i need an invoice and they where unable to give it to me also the pillows where hard no medium and soft options overall no problem
Posted Mar 30, 2015 on Hotels
for Familiesby A verified traveler from Calgary, AB Canada
Excellent service and very nice pool areaPosted Feb 19, 2015
Location: There isn't a whole lot to do in Poza Rica. Definitely check out Èl Tajin... It's amazing. We didn't end up with a guide which would've been better.
We stayed here with our four children for a week and can't say enough how lovely the staff were. There was always someone at the front desk who spoke English and was happy to help us with whatever we needed. The most valuable thing they did for us was put us in adjoining rooms with a connecting door. This is always our request but seldom does it ever actually happen. We were thrilled! We were there over Valentine's Day and took part in a romantic evening the hotel put on for locals... Wow! It was like going to a wedding... They pulled out all the stops... Decorations, food, live music... It was a really nice evening and well worth the money. The grounds were impeccably kept, and the restaurant was good. One night we all had a different soup and they were all amazing. The waiters were awesome.
for Familiesby A verified traveler from Mexico City
Very nice hotel, near Tajin.Posted Sep 4, 2014
Very helpful staff, excellent breakfast. Very near to Tajin, family friendly. Nice pool area.
for Everyoneby Eric from Columbus, OH
Not a bod hotel. Cooler air would be betterPosted May 1, 2014
Pros: Clean and safe.
Cons: Cooler lobby and restaurant areas.
Location: Fairly Good location. Nothing around in walking distance.
Good hotel. Still building or upgrading sections of the hotel. Rooms were nice. The rest of the hotel was too hot for me....... restaurant and lounge areas. People were nice and pleasent.
by A verified traveler from Poza Rica Veracruz
Pleasant stayPosted Sep 1, 2013 on Hotels
For me the best hotel in Poza Rica, Top room, pool great, bars top, restaurants great. The hotel is situated close to the Tajin (1/2 hour) and 10 min to the downtown.