Ratings based on 1,056 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Misael

This traveler left a rating score only Posted Nov 12, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Emeryville, CA

Convenient to restaurants & shopping area

Posted Nov 12, 2017
Friendly staff, good breakfast, walking distance to shopping, bookstore & movie theater
5 out of 5
by David

This traveler left a rating score only Posted Nov 7, 2017 on Hotels
5 out of 5
by Clifford

This traveler left a rating score only Posted Oct 31, 2017 on Hotels
3 out of 5
by William

This traveler left a rating score only Posted Oct 31, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
Nothing but good things to say. Staff was great. Room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
Very comfortable. We were able to check in early.
4 out of 5
Recommended
for Everyone
by A verified traveler

Spacious Suite

Posted Oct 24, 2017
My daughter and I enjoyed our recent two night stay. Our room was enormous, with a comfortable king-sized bed. The sleeper sofa was a bit less comfortable (though that is to be expected). The hotel is right across from the Bay Street mall, which offered shops, a book store, a movie theater, and restaurants. Traffic is noisy, Breakfast ending at 10 on a weekend day seemed a bit early; and the hotel had frequent problems with the gate entries and exits in the parking lot. Other than that, the hotel was quite nice.
3 out of 5
by Kristi

Pool not heated

Posted Oct 17, 2017 on Hotels
Everything was great with the room and staff. My issue is that I chose a hotel with an indoor pool and paid a lot of money for that amenity. The pool was very cold. We couldn't enjoy the one amenity I was willing to pay extra for.
5 out of 5
by Scott

Posted Oct 16, 2017 on Hotels
Very nice, clean room with view of the bay.