Ratings based on 1,163 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2017
I needed to bop around between Berkeley, Emeryville, and San Francisco so the location was super convenient.
Comment from Hotel Management
Jul 9, 2017 by John, Hotel Management
Thank you for your review!
2 out of 5
by A verified traveler

Location and free parking are only highlights

Posted Jul 5, 2017
Title says it all. The rest of the look, feel and service of this hotel could've been had at hotels at fraction of this price. Not staying again.
Comment from Hotel Management
Jul 9, 2017 by John, Hotel Management
Yesi, thank you for your feedback - we're sorry for any inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oceanside, CA

Great Location

Posted Jul 4, 2017
Perfect Hotel for exploring the area and San Fran. Staff were extremely polite. Did not have to worry about parking and a gas station was right across the street for a quick fill up before we left.
Comment from Hotel Management
Jul 4, 2017 by John, Hotel Management
Tony, thank you for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from La Habra, CA

Good hotel

Posted Jul 3, 2017
Everything was good expect for a few things, when I rented a room it said it came with a view, there was no view! The bathroom shower hose was loose and made a big mess but overall everything else was good!
Comment from Hotel Management
Jul 4, 2017 by John, Hotel Management
John, thank you for your review - we're sorry for any inconvenience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 4, 2017
Nice hotel. The room itself was very clean and comfortable. The hotel itself is a little outdated and had a weird moldy smell to it. But not bad a big deal. Area was ok, plenty of ppl walking and exercising outside.
Comment from Hotel Management
Jun 5, 2017 by John Sy, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Families
by A verified traveler

Nice beds and customer service

Posted May 16, 2017
Great 1 night stay! Beds were nice and clean. Nice big TV. Huge shopping center next door. The only problem were all those one way streets, but I guess that's just how SF is
Comment from Hotel Management
May 16, 2017 by Front Office Manager, John Sy, Hotel Management
Thank you for your kind feedback! I agree the SF streets do get confusing, but I hope you still enjoyed your visit. Please visit us soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, MB

San Fran

Posted May 16, 2017
Pros: Easy to find. Nice staff.
Cons: Free hot breakfast could have been included. All hotels should offer that.
Nice hotel, but the elevator didn't work in the morning. Staff did fix it though, by the time we checked out. The shower was confusing to use and the water has either boiling hot or freezing cold. Not very comfortable.
Comment from Hotel Management
May 16, 2017 by Front Office Manager, John Sy, Hotel Management
Laura-Lynn, thank you for your feedback. We're sorry for the inconvenience regarding your shower and elevator.
3 out of 5
by A verified traveler

Posted May 16, 2017
Hotel had a strange odour. Room was fine but bathroom was tiny and the shower water temperature fluctuated from lukewarm to scalding every couple of minutes.
Comment from Hotel Management
May 16, 2017 by John, Hotel Management
Thank you for your feedback - we're sorry for the inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
The room was extremely spacious and included a balcony. Very clean and comfortable!
Comment from Hotel Management
May 11, 2017 by John, Hotel Management
Thank you for your feedback! Please visit us soon. Front Office Manager, John Sy
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice hotel just over the bay bridge.

Posted May 9, 2017
Restuarants, entertainment, and stores near by. Comfy beds, also includes nice big tv with micro and fridge. Felt very safe.
Comment from Hotel Management
May 11, 2017 by John, Hotel Management
Thank you for your feedback! Front Office Manager, John Sy