Convenient to the Kansas tollway.
Posted Mar 14, 2017
Convenient to get to off the Kansas tollway. Very helpful and friendly staff at the desk. Unfortunately we were given a room, in a mostly empty motel, right next to an occupied room. Walls were quite thin and we heard the majority of his conversations. When he closed the door to his room, our walls shook.
The room and bathroom were nice and clean though, wifi worked well. They had a nice breakfast available, but the staff, while very pleasant, couldn't seem to get our simple order of eggs, toast and bacon correct.
We travel with our dog and sadly it seems that every motel that is pet friendly is slightly less than satisfactory on some level.
Comment from Hotel Management
Mar 19, 2017 by Neeti G., Hotel Management
Thanks for taking the time in providing a detailed feedback regarding your stay.
We are grateful that you enjoyed our service and hospitality, our convenient location, our clean, comfortable rooms and the complimentary made to order breakfast at our restaurant.
I am very sorry about the noise that disrupted your stay. We are working on improving the sound proofing in all our guest rooms. In addition, I have addressed this with our front desk staff and going forward we are going to make sure that we are more mindful while allocating rooms for the convenience of our guests.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best Western Hospitality House