Ratings based on 306 Verified Reviews

2.9 out of 5
47% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from KCMO

Absolute dump of a hotel.

Posted Jun 5, 2017
This place was one of the worst "hotels" I have ever stayed at. They are currently renovating, but the place should be bulldozed to the ground and rebuilt instead. I stayed here once 10 years ago and I don't know that it's been cleaned or even updated since. The room smelt like a bad mix of old stale cigarette smoke and mold. The carpet was damp from the construction workers outside spraying water that came in the room under the door. The bed may as well have been a stack of cardboard. Avoid this place at all cost.
Comment from Hotel Management
Jun 7, 2017 by Kerry - General Manager, Hotel Management
Thank you for taking the time to give us your feedback. We are doing a complete renovation to the whole hotel. All rooms are being completely gutted and rebuilt as well as the interior public spaces as you seen. We will look forward to you returning new year to experience all the new upgrades to include the Hot Breakfast Buffet, Fitness Facility and Manager's Reception with complimentary beverages and appetizers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay.

Posted Jun 5, 2017
Staff was friendly and very helpful. Hotel is going through major remodel but still ok place to stay. Met the owner who seems dedicated to improving the hotel to make it the best in town.
Comment from Hotel Management
Jun 7, 2017 by Kerry - General Manager, Hotel Management
Thank you so much for taking the time to give us your feedback. We are doing a complete renovation to the whole hotel. All rooms are being completely gutted and rebuilt as well as the interior public spaces as you seen. We will look forward to you returning next year to experience all the new upgrades to include the Hot Breakfast Buffet, Fitness Facility, Guest Laundry, wonderful Guest Service and Manager's Reception with complimentary beverages and appetizers.
1 out of 5
by A verified traveler

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017
Thank you for taking the time to give us your feedback. We will look forward to your return once we have completed the renovations to the hotel.
1 out of 5
by A verified traveler

Horrible

Posted Apr 11, 2017
Light switches didn't work. T.v. would only work for about 5 mins then locked you out. Beds where old and very worn out. Sheets felt very nasty and old like they hadn't been changed in weeks. Room smelt very nasty. Would rather of slept in a rest area.
Comment from Hotel Management
Apr 14, 2017 by Kerry S - GM, Hotel Management
Thank you for taking the time to give us your feedback. We realize the hotel needs some improvements and I am sure you seen the large renovations that were going on at the hotel to give some great improvements. In the older rooms that have not been renovated yet, if you turn off the lamp at the fixture the switch will not work. Many guests don't realize. We will look forward to your return, once the renovations are complete, to enjoy a brand new hotel and all the amenities once again.
1 out of 5
by A verified traveler

Smells like cat urine

Posted Apr 4, 2017 on Hotels
The keys wouldn't work, so we had to change rooms twice before they found a key that would work. Then, the room we got smelled like cat urine, but we were tired of moving. The motel is undergoing renovations, but it seems it has a long way to go.
4 out of 5
by Betty

Posted Mar 25, 2017 on Hotels
It was under construction so noisy,curtains need to be rehung, my door lock was hard to close, I was in room103. The staff was very helpful and I would recommend the Knights Inn to others!
4 out of 5
by Cina

Mom's Day

Posted Mar 16, 2017 on Hotels
Full construction going on due to remodeling. very friendly staff and descent price and convenient to college and shopping.
2 out of 5
by A verified traveler

Disappointed

Posted Mar 12, 2017 on Hotels
They ask for a hundred dollar deposit. I have never stayed at a hotel that asked for this. I was told it was because people stoled things from the hotel . If there had not been a high school basketball tournament in town we would never had stayed here and will not again.
3 out of 5
by A verified traveler

Posted Mar 12, 2017 on Hotels
Hotel was under construction so not real clean. I think when it's done it will be amazing!
1 out of 5
by Angela

I will not book with hotels. Com again

Posted Mar 8, 2017 on Hotels
It was gross and the ads for them was not what we found. The breakfast was cereal and a bagle. Not the eggs and other stuff they offered in the ads. The breakfast area was dirty. We booked here for the pool and it was shut down.