Ratings based on 435 Verified Reviews

2.7 out of 5
43% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Kingman, AZ

Quaint inn on Highway 1

Posted Nov 11, 2017
It is a quiet location. Room was nice, clean and comfortable. I checked in late and left early, but I’d stay here again.
Comment from Hotel Management
Nov 12, 2017 by J Bevell, Hotel Management
Hi Christine, Thanks for staying with us for a quick nap. Hope to see you in the future and thank you for your 3 star rating.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2017
We booked the Portofino Hotel for a night to rest our heads after attending a wedding in Encinitas. It was inexpensive and within walking distance to the ocean. Since we live in San Diego, instead of spending the extra money to uber a ride home, we decided to stay at a local hotel. It was decent for what we needed it for. If I am being honest the only thing I would point out is the smell in the room. I have bad allergies and asthma. I immediately smelled chemicals when I walked in. Enough to the point it would set off my asthma if I didn't air out the room right away. Other than that, there are great places to eat right next door. It was nice the room had a mini fridge. The air in the room worked just fine and it was nice there were plenty of parking spaces at the hotel for our car. I don't like booking a hotel and then finding out there is an extra charge to park. So that was nice.
Comment from Hotel Management
Nov 2, 2017 by J Bevell, Hotel Management
Thank you for your comments. Sincerely, John Bevell General Manager
1 out of 5
by A verified traveler

Bed bugs!!

Posted Oct 17, 2017
Woke up in the middle of the night to bites all over me. Found bed bug in bed and on bathroom floor. I'm now swollen, itchy and very upset. Gross.
Comment from Hotel Management
Nov 4, 2017 by J Bevell, Hotel Management
Sorry no bed bugs here!
2 out of 5
by A verified traveler

Not bad until we tried to sleep

Posted Oct 16, 2017
The good: Clean room, clean bathroom, polite staff The bad: Air Conditioner kept shutting off without cooling the room The ugly: Worst pillows ever. This may sound like a silly thing, but don’t say no one warned you. My husband equates them to deflated basketballs. Combine that with a hot room, well it wasn’t worth our money that’s for sure. Needless to say, neither of us got much sleep that night.
Comment from Hotel Management
Nov 2, 2017 by J Bevell, Hotel Management
Sorry to hear was not to your standards. If possible please let us know what items need exchange on your next stay we are here to make your accommodations comfortable. Sincerely, John Bevell General Manager
1 out of 5
by A verified traveler from Arizona

VERY DISAPPOINTING HOTEL

Posted Sep 18, 2017
Pros: Quite pleasant personnel.
Cons: Upgrade the property.
Location: Lots of excellent things to do in Encinitas, CA.
Serious deferred maintenance issue, ie. missing bathroom fan, lots of chipped paint, old furniture, worn out mattress, dirty carpet, ill fitting drapery, lack of adequate lighting (missing light bulbs) and dirty upholstery on covered furniture.
4 out of 5
by Joseph

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017
Joseph, Thank you for your 4 star rating I will share with the staff. Sincerely, John Bevell General Manager
4 out of 5
by Grace

Great location good deal

Posted Aug 21, 2017 on Hotels
Great location in Encinitas. There was a sign in lobby saying in 2018 they're going to completely renovate the property and change the name. Still great for the money. The curtains were kinda broken but it was cheap and clean. Would stay again. Remember this is an "inn" so while it's very reasonable pricing it's not the kind of place you'd hang out in your room all day ha. Like a motel 6
Comment from Hotel Management
Sep 1, 2017
Grace, Thank you for your comments and the 4 star rating. I will share with the staff. Sincerely, John Bevell General Manager
2 out of 5
by A verified traveler

Cheap room setup, old TV, tight parking

Posted Aug 20, 2017 on Orbitz
The TV was with big tube from seventies or early eighties. Refrigerator was noisy. Parking spaces very tight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to moonlight beach

Posted Aug 17, 2017 on Orbitz
This is a fabulous location. Located right by shops, restaurants, and the beach. The staff was great! Very friendly and courteous. The room was older and not very fancy; however, it's got everything you need and is comfortable. Will definitely stay here again!
Comment from Hotel Management
Sep 1, 2017 by John, Hotel Management
Thank you for your positive comments.
2 out of 5
by Mikhail

This traveler left a rating score only Posted Aug 16, 2017 on Hotels