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Reviews of Embassy Suites by Hilton Houston Energy Corridor

3.5 out of 5
Embassy Suites by Hilton Houston Energy Corridor
11730 Katy Freeway, Houston, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 883 out of 1270 reviews" "
Rating 8 - Good. 243 out of 1270 reviews" "
Rating 6 - Okay. 75 out of 1270 reviews" "
Rating 4 - Poor. 41 out of 1270 reviews" "
Rating 2 - Terrible. 28 out of 1270 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nuria

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

YI

Traveled with family and small children
Liked: Cleanliness, amenities
Very nice hotel with complimentary cocktails and appetizers, which is a surprise for us!
Stayed 1 night in Apr 2024

10/10 Excellent

Richard, College Station

Liked: Cleanliness, property conditions & facilities
Clean, quiet, easy access, free parking and excellent breakfast.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff was wonderful ,hotel, very clean. Breakfast was good. Lunch buffet was good., when I return back to Texas, this will be my hotel to stay
Stayed 1 night in Apr 2024

8/10 Good

Yui

Liked: Cleanliness, property conditions & facilities
酒店本身隔音差，晚上可以听到楼上洗澡浴室流水声，和凌晨4点钟闹钟的铃声
Stayed 3 nights in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Nykia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Lowonda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Brennan

Liked: Cleanliness, amenities, property conditions & facilities
Updated and clean. Definitely would recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kids enjoyed the indoor pool!
Stayed 1 night in Mar 2024

10/10 Excellent

Kiafanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Happy hour was amazing, Nice rooms, close restaurants beautiful location
Stayed 1 night in Mar 2024

10/10 Excellent

Kawanni

Liked: Cleanliness, amenities, property conditions & facilities
Love it

6/10 Okay

Maria

Stayed 2 nights in Mar 2024

10/10 Excellent

Tolulope, Mcallen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Updated
Stayed 1 night in Mar 2024

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Keyontae

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotels pool and jacuzzi wasn’t able to use so messed up my entire anniversary plans. My shower was a bit crusty and didn’t have many towels upon arrival of my room. Also yhe room kept getting hot on its own even with the windows closed. Overall not a good nights rest because none of my plans fell through
Stayed 1 night in Feb 2024

10/10 Excellent

Jose, Arlington

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and rooms were fantastic. The breakfast in the morning was great. The parking garage was connected and free and i felt safe parking .
Stayed 1 night in Feb 2024

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good property - stay on business frequently
Stayed 1 night in Feb 2024

10/10 Excellent

luiginna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer Service is outstanding
Stayed 1 night in Feb 2024

10/10 Excellent

ruhee

Liked: Amenities
Friendly, clean, comfortable bed
Stayed 1 night in Jan 2024

10/10 Excellent

george

Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel was very well maintained and the front desk staff were super nice…. You could hear the cars from the freeway very clear. Would recommend this hotel for a nice stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Niya

I love it! Very professional and clean
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Like coming home
This is my second stay at this property within 3 months and I came back because of the excellent service I had the first time. From the front desk, to room service to housekeeping, all top notch.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Stayed 2 nights in Jan 2024

10/10 Excellent

WC

Stayed 1 night in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect; close to the area where I attended an event. The hotel is clean, which is of utmost importance to me. The bed was comfortable, also important. I felt safe at this hotel; one more thing that is important, as I was traveling alone.
Stayed 1 night in Jan 2024

10/10 Excellent

Courtney

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristen

Stayed 1 night in Jan 2024

10/10 Excellent

Ginger

Traveled with family
Nice Booking!
Great Hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, room comfort
Enjoyable family getaway
We really enjoyed the extra space in our suite throughout our weekend trip. The room was comfortable and very quiet, even over New Year’s Day. We enjoyed the breakfast buffet and the pool, too.
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, room comfort
Great atayt
Needed to switch our room to an accessible room when we arrived because I was in Houston getting surgery. The lady at the front was very accommodating and got us upgraded for only a bit more to a nice large quiet corner room.
Stayed 3 nights in Dec 2023

10/10 Excellent

Becky

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuko

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, room comfort
Amazing stay!
We’ve stayed at many hotels before but Embassy really blew us away. Front desk was very friendly and informative. Room was clean and spacious. We had a nice view. And the cherry on top was Breakfast. All the options and made to order omelets/pancakes were Delicious! Would definitely stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness was incredible and breakfast was tasty.
Stayed 4 nights in Dec 2023

6/10 Okay

Sue

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, room comfort
Nice Hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort
Brief stay but great property.
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, room comfort
Great stay! Worth every penny!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Great place. Clean and helpful personnel.
Stayed 1 night in Dec 2023

4/10 Poor

ernie

Business traveler
Liked: Cleanliness, room comfort
Very dissappointing. When I got to my room I noticed a strong odor in the hallway and the room. All of the doors looked recently painted so I think it was paint. Got to the room and one of the TVs was not working. I reported to the desk and they said they would have it fixed. Returned from dinner and my room key didn't work so had to go back down to front desk. Got new key and got to the room. The TV issue they said was fixed was not fixed. At that point I gathered my things and requested another room. Got a room on another floor, but still had a strong odor. I expect more from Embassy Suites
Stayed 2 nights in Dec 2023

10/10 Excellent

Kyla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

kenneth

Stayed 2 nights in Dec 2023

10/10 Excellent

Archie

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, room comfort
Great Atmosphere
The hotel was nice and clean, and the staff made you feel welcomed. I could smell a fresh scent when I walked in the room, and the sitting area was spacious. The restaurant offered a full breakfast buffet and you could order special made omelets. They also offered a free drink during Happy Hour. Their dinner menu also offered a variety of food.
Stayed 3 nights in Dec 2023