Ratings based on 152 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to highway and park

Posted Aug 20, 2017
Good quiet hotel with comfy beds. Excellent staff. Would book again.
5 out of 5
Recommended
for Couples
by A verified traveler from south texas

Posted Jun 26, 2017
The staff was very polite, extremely nice and very helpful to your needs. The room was very clean, cozy. I felt like I was home. I will definitely stay again and will recommend to my family and friends.
Comment from Hotel Management
Jun 30, 2017 by Marco Gonzalez, Hotel Management
Thank you so much for your feedback. Our staff loves to hear kind comments like yours during our daily meetings. They take so much pride in delivering exceptional service. Your comments justifies their hard work. We appreciate the recommendations. We hope to see you again soon. Thank you and have a great day. Sincerely, Marco Gonzalez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

It was wonderful! And the stay was GREAT!!!

Posted May 28, 2017
The stay was nice and comfortable but the staff was amazing!!! On the very last day of my staff I got dehydrated an hour before my check out. I notified the front desk and had to call 911. One of the staff memebers Renee notified the staff of my condition and as I stood in the doorway of my room very weak another staff member Amazing Issac came up to check on me and talked me through it until the peramedics arrived. Issac is an extraordinary Man! I can't wait to send him my thank you!
Comment from Hotel Management
Jun 16, 2017 by Erica, Director of Sales , Hotel Management
Thank you for taking time to write this review! We have amazing staff who care deeply about our residents. We all hope to see you soon!
4 out of 5
by Robin

Posted May 21, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017 by Marco Gonzalez, Hotel Management
Thank you for taking the time to rate our hotel. We hope we get another chance to provide you with exceptional service the next time you are in Houston. Thank you and have a wonderful day. Sincerely, Marco Gonzalez General Manager
5 out of 5
by Henry

Posted May 16, 2017 on Hotels
Amazing location great property awesome brand
Comment from Hotel Management
May 22, 2017 by Marco Gonzalez, Hotel Management
Thank you Henry! We appreciate the feedback and we hope to see you again soon. Have a great day. Marco Gonzalez General Manager
5 out of 5
by Daniel J.

Great stay, best value around!

Posted May 16, 2017 on Hotels
Large room, great breakfast, friendly staff, easy access, very clean, modern, safe, nice pool and patio, only issue was ac unit was rather loud, however everything else was perfect making it a great stay. Would stay again for sure!
Comment from Hotel Management
May 22, 2017 by Marco Gonzalez, Hotel Management
Thank you Daniel J for your valuable feedback. We greatly appreciate you letting us know about the ac noise in the room. Our maintenance team will make sure to fix the issue for our future guests. We're glad you enjoyed your stay with us and we look forward to serving you again soon. Take care. Marco Gonzalez General Manager
4 out of 5
by A verified traveler

Great Visit :-)

Posted May 10, 2017 on Hotels
Great visit :-)
Comment from Hotel Management
May 12, 2017 by Marco Gonzalez, Hotel Management
Thank you so much for your review. We greatly appreciate it and look forward to serving you again soon. Take care and have a great day. Marco Gonzalez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pompano Beach FL

Excellent Choice

Posted May 8, 2017
Pros: everything
Cons: none
Location: My trip was for the OTC which was a little bit far away from the location, however I knew this in advancew
Everything work out well. A little bit far from the OTC but I knew this in advance
Comment from Hotel Management
May 12, 2017 by Marco Gonzalez, Hotel Management
Thank you Wolfram for your kind comments. We appreciate you choosing our hotel during your conference. We hope to see you again next year during OTC. Marco Gonzalez General Manager
5 out of 5
by Ronald

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
May 12, 2017 by Marco Gonzalez, Hotel Management
Thank you for the 5 Star review. We are glad you enjoyed your stay and look forward to serving you again the next time you are in Houston. Marco Gonzalez General Manager
5 out of 5
by Christopher

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
May 12, 2017 by Marco Gonzalez, Hotel Management
Thank you Christopher. We greatly appreciate the 5 Star review. Our goal is to always make sure all of our guests are completely satisfied. Please come visit us again when your travels bring you back to west Houston. Marco Gonzalez General Manager