Ratings based on 140 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Michigan USA

Nice hotel at a suburban location close to water

Posted Aug 28, 2017
Pros: location, quality and spa services
Cons: allowing children less than 16 years of age to access the pool !!
Location: CASINO, GOLF very close by and all off Paris
Great hotel to spend a weekend or more at for relaxation. located at a reasonable deistance from activities in the french capital without the overcrowded amenities.
Comment from Hotel Management
Aug 31, 2017 by Thibault, Hotel Management
Dear Arboryas, thank you very much for your compliments. Thibault
5 out of 5
by Stephen

Great quality stay just outside of central Paris.

Posted May 2, 2017 on Hotels
Business trip originating in LeBourget, about a 30 euro taxi ride away. Previously would stay in central Paris but opted for a change. Now would only stay here as there is a great Rail link to Paris North Station (3.7 euros one way) which runs about every 15 minutes. Great Spa, free access to the Casino (the friendliest one ive ever been in) and very welcoming staff. Highly Recommended.
Comment from Hotel Management
May 16, 2017 by Christophe AURIAT, Hotel Management
Dear Stephen, thank you for your continuous support. Regards, Thibault
1 out of 5
by A verified traveler

WARNING: TERRIBLE SERVICE / EXPERIENCE

Posted Mar 3, 2017 on Hotels
Unbelievably bad service at this hotel. I travel frequently for business and this was definitely the worst hotel stay I have ever experienced. Staff was incredibly rude during check-in, appallingly disrespectful to my wife and when I asked to speak to the manager this was refused. This hotel really needs to put at least a tiny bit of effort into customer service/training, especially considering how expensive its services are.
Comment from Hotel Management
Mar 7, 2017 by Christophe AURIAT, Hotel Management
Dear guest, thank you for sharing your experience with us. Thibault Delacour
5 out of 5
by A verified traveler

Posted Jan 21, 2017 on Hotels
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
her client, merci pour vos encouragements. Cordialement, Thibault Delacour
4 out of 5
by Kam chuen

Posted Jan 20, 2017 on Hotels
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
cher client, merci pour vos encouragements. Cordialement, Thibault Delacour
5 out of 5
by Syed zaheer

Posted Jan 3, 2017 on Hotels
Very good and confort staf was very good.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
We were very pleased to welcome you in Enghien. Regards, Thibault Delacour
2 out of 5
by A verified traveler from England

Two nights in Paris

Posted Jul 29, 2016
Pros: the view
Cons: china cups and tea spoons in room so can make decent drink when arrive
Location: didnt see anything but a Casino theatre, the restaurant across the road was being gutted.
On arrival couldnt find where to park, drove up road and round the back roads until found lock up with no info on how to get in. Obviously assumed had to book in first and get a pass or something. Turns out theres a button that anyone can press to recieve a ticket, the doors then rise and you use the ticket to get out. There was an extra 9euro charge per night for parking! Dont know about Security? as it seems anyone could get a ticket, walk in, steal a car and use the ticket to get out again? 3 Lifts and long walks inbetween to get to room. Only wax cups and wooden stirrers provided to make a drink. The only excellent thing was the beautiful view over the lake from the window. The Holiday Inn that we stayed in en route was far superior.
Comment from Hotel Management
Aug 6, 2016 by Thibault, Hotel Management
Dear Dee, thank you for feedback and we hope that you had a safe trip back home. Regards, Thibault Delacour
4 out of 5
by Te Hua from Pretoria

Stay in Du Lac

Posted May 9, 2016 on Hotels
Comfortable and relaxing
Comment from Hotel Management
Jul 23, 2016 by Christophe AURIAT, Hotel Management
Dear guest, thank you for nice comment and we look forward to welcoming you again. Thanks and best regards, Thibault
4 out of 5
Recommended
for Everyone
by A verified traveler from Brussels

Nice area to relax.

Posted Oct 6, 2015
If you are looking for a get away where you can find some calm and get away from stress the hotel de Lac is located across Enghien les Bains. Bring your jogging shoes and have a morning jog before heading to the Spark Spa for water jets and Hammam. Very relaxing!
Comment from Hotel Management
Nov 30, 2015 by Thibault, Hotel Management
Cher client, merci pour votre retour et votre évaluation à la suite de votre séjour au Resort Barrière d'Enghien Les Bains. Nous sommes très heureux que vous ayez apprécié l'établissement. J'espère avoir le plaisir de vous accueillir à nouveau prochainement. Sincèrement, Thibault Delacour
5 out of 5
by Peter from Melbourne

Nice place

Posted Jun 1, 2015 on Hotels
9/10 in my opinion. Only a few complaints with the air conditioner / heater was always running. And the person doing the room didn't always replace everything.
Comment from Hotel Management
Jan 30, 2016 by Christophe AURIAT, Hotel Management
Cher client, merci pour votre retour et votre évaluation à la suite de votre séjour au Resort Barrière d'Enghien Les Bains. Nous sommes très heureux que vous ayez apprécié l'établissement. J'espère avoir le plaisir de vous accueillir à nouveau prochainement. Sincèrement, Thibault Delacour