Ratings based on 1,485 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Colorado

Posted Jun 6, 2018
Great Hotel with lots of room! Very comfortable for the 4 of us with a 2 bedroom! Great Breakfast!
Comment from Hotel Management
Jun 7, 2018 by Olan C., Hotel Management
I'm glad you felt comfortable in our suites and enjoyed our complimentary breakfast. Don't be a stranger!
3 out of 5
by A verified traveler

Posted Apr 14, 2018
Rude, slow, inefficient staff at check out. Hotel somewhat below standards of other of same chain
Comment from Hotel Management
Apr 20, 2018 by Olan C., Hotel Management
I'm so sorry you had a poor interaction with our staff member at check out. Are you able to give me more information about what occurred?
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2018
Friendly, clean, and comfortable........................................................................................................................................................................
Comment from Hotel Management
Apr 17, 2018 by Olan C., Hotel Management
I'm glad that you enjoyed your stay! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA.

Top of the line customer service

Posted Apr 3, 2018
My husband and I were so lost and they were able to help us in everything and accommodate every single need. They went above and beyond!!!
Comment from Hotel Management
Apr 3, 2018 by Olan C., Hotel Management
I am so glad that we were able to help you find your way. We hope to serve you again in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Mar 25, 2018
Very clean and spacious room, staff was courteous and helpful, breakfast was surprisingly good ... Only complaint is that the hallways had a bad odor
Comment from Hotel Management
Mar 28, 2018 by Olan C., Hotel Management
I am so sorry that you experienced an odor in the hallway. Our guests like to utilize our full kitchens and sometimes they cook interesting meals that linger into the hallways. Did you mention this to the staff for us to inspect the smell by chance?
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Perfect room

Posted Mar 23, 2018
I was expecting a normal hotel room based on the price I paid. However, it was a miniature apartment. The full size kitchen has everything you need to stay in and cook. The living room is comfortable and quaint. The king size bed and walk in shower were perfect. Thanks Hyatt House for making my trip thatuch better.
Comment from Hotel Management
Mar 24, 2018 by Olan C., Hotel Management
We are so glad you enjoyed our suites. Come again soon!
4 out of 5
by A verified traveler

Posted Mar 19, 2018 on Hotels
Comment from Hotel Management
Mar 20, 2018 by Olan C., Hotel Management
Thank you for the review. We hope you give us another chance soon to turn those 4 stars into 5!
3 out of 5
by A verified traveler from Wyoming

Nice hotel, but so smelly

Posted Mar 19, 2018
This hotel was nice, but it smelled so bad that we didn't want to even take advantage of the evening drinks and appetizers. I have to think most of it was just terrible ventilation from the kitchen, but even in entering the halls and our room was bad. We held our breath any time we left the room and headed straight to the stairs. We sprayed Fabreeze in our room and still returned to a strange smell. It's too bad because the staff was very nice and the price was great. It probably has one of the best breakfasts of a hotel we've stayed at in a similar price point.
Comment from Hotel Management
Mar 24, 2018 by Olan C., Hotel Management
I apologize that you observed a strange smell. Did it happen for the duration of your stay? It's possible that someone was cooking in their room something that lingered into the halls utilizing our full kitchens. I apologize about the inconvenience and hope you give us another chance in the future.
5 out of 5
by A verified traveler

Fantastic

Posted Mar 17, 2018 on Hotels
Rooms were spacious. Breakfast. Was excellent. Large Separate bathrooms for each bedroom. Perfect stay
Comment from Hotel Management
Mar 20, 2018 by Olan C., Hotel Management
We are so glad you enjoyed our hotel! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted Mar 16, 2018 on Hotels
Comment from Hotel Management
Mar 17, 2018 by Olan C., Hotel Management
Thank you for your 5 star review. We hope to see you again soon!