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This hotel was filthy. One of the beds had disgusting stains on the side of the mattress. The room smelled like urine. Our room was in the back of the hotel and there was a paper sign on the door that said "Do not prop the door open with rocks" There were people coming and going in the middle of the night and we found the door propped open with rocks on several occasions. This seemed sketchy. We will not be staying there next time we go to Enid.
Gretchen
Stayed 2 nights in Apr 2024
8/10 Good
Joey
Traveled with family and small children
Apr 19, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked having a lounge in there. They had good drinks and a great atmosphere.
Free breakfast was awkward since its in a restaurant on the property. We and other patrons were directed back to the front desk to get a voucher.
Room could use a fresh paint job.
It says free on the go breakfast hut thats very misleading. You only get 2 vouchers then its $5 per person but our Biggest issue was the Sunday.Breakfast paid for an extra voucher.Yes for them to say we owe over thirty dollars. No communicatuon vefore to explain this abd ehen confronting the manager of the restaurant he lied saying he heaed the waitress explain when she did not. If she would have we would have just went somewhwre cheaper and better food. The hotel itself was great besides the ice machine being out as well as most all vending machines. Was extremely disappointed.
The bar inside the hotel made it safer to get back to our rooms after a fun night.
Laura
Stayed 1 night in Apr 2024
10/10 Excellent
Brenda
Business traveler, Traveled with family
Mar 18, 2024
Liked: Amenities
Very clean and friendly. Beds are great!
Brenda
Stayed 1 night in Mar 2024
Response from Ed and the team on Mar 25, 2024
Dear BrendaWe’re thrilled to hear that you enjoyed your stay! Thank you for your kind words regarding the cleanliness of our facilities and the comfort of our beds. We take great pride in maintaining a welcoming and friendly atmosphere for all our guests. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future.Best regards
6/10 Okay
David
Traveled with family
Mar 9, 2024
Liked: Cleanliness, staff & service, amenities
The room was clean, the staff was friendly and efficient. But there was no hint of hot water.
David
Stayed 1 night in Mar 2024
Response from Ramada by Wyndham Enid Team on Mar 10, 2024
Dear David,Thank you for sharing your experience with us. We’re delighted to hear that you found the room to be clean and our staff friendly and efficient. We apologize for the inconvenience caused by the lack of hot water. We understand how important a warm shower is, especially when traveling. Please rest assured that we are addressing this issue as a priority to ensure it is resolved promptly. We appreciate your feedback as it helps us improve our services, and we hope to welcome you back in the future for a more comfortable stay.Best regards, Ramada by Wyndham Enid Team
10/10 Excellent
Heaven
Traveled with family and small children, Traveled with family
The staff was very friendly and made sure we had everything qe needed
Heaven
Stayed 2 nights in Mar 2024
Response from Ed and the team on Mar 10, 2024
Dear Heaven,We're thrilled to hear that our staff made a positive impact on your stay! Ensuring that our guests have everything they need is a top priority for us. Thank you for taking the time to leave a review, and we look forward to serving you again in the future.Best regards
Very nice front desk staff. It’s quiet and pretty clean. Had a non smoking room that had just a little hint of smoke smell. Other than that not a bad place at all.
Justin
Stayed 1 night in Mar 2024
Response from Ed and the team on Mar 4, 2024
Dear Justin, We put a lot of effort into providing comfortable accommodations and excellent customer care. We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service. Thank you for your valuable feedback, it will help us make changes for the better."
10/10 Excellent
Shawn
Traveled with family and small children, Traveled with family
Dear Shawn, our entire team is proud to have made this experience memorable for you. Appreciate you taking the time to notice our efforts and we value your feedback. We look forward to seeing you again.
10/10 Excellent
Misty
Feb 25, 2024
ty
Misty
Stayed 1 night in Feb 2024
Response from eddie on Feb 27, 2024
Misty,Thank you for your review score!We appreciate it and we hope to see you return soon!If I can be of any assistance, please feel free to contact me.Ed WinklerGeneral ManagerRamada by Wyndham Enid
Dear Jeffrey,It's wonderful to hear that you had a very good experience at our hotel! We strive to provide excellent service and a memorable stay for all our guests. Thank you for your positive review, and we hope to have the pleasure of hosting you again soon.Best regards
Dear Jack,We're so pleased to hear that you found our front desk staff to be efficient and friendly! Our team works hard to ensure a smooth and welcoming check-in experience for all our guests. Thank you for your kind words, and we hope to see you again soon.Best regards,
6/10 Okay
Mike
Business traveler
Jan 27, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was there something wrong with heater? It was freezing down the hallways and my room never seemed to warm up. Other than that, it a nice hotel and staff was wonderful
Mike
Stayed 1 night in Jan 2024
Response from Eddie on Jan 28, 2024
Mike, I apologize for the issues you had while staying with Ramada by Wyndham Enid. With nighttime temps being so low it takes a while to warm up a room. We are taking steps to have rooms preheated before a guest arrives.The hallways have not been heated for some time. We are looking into changing that so the hallways are warmer.We look forward to having you stay again in the future.Ed WinklerGeneral ManagerRamada by Wyndham Enid
Curtis, Thank you for staying with Ramada by Wyndham Enid!We look forward to seeing you again!Ed WinklerGeneral ManagerRamada by Wyndham Enid
8/10 Good
James
Traveled with family
Jan 19, 2024
Liked: Cleanliness, staff & service, amenities
Staff was friendly very quiet
James
Stayed 2 nights in Jan 2024
Response from Ed and the team on Mar 10, 2024
Dear James,Thank you for your review. We're glad to hear that you found our staff friendly and the environment peaceful. We always strive to maintain a tranquil atmosphere for our guests to relax. We appreciate your feedback and look forward to your next visit.Best regards,
James,Thank you for your review of Ramada by Wyndham Enid!We are making many improvements this year.We hope to see you again soon!Ed WinklerGeneral ManagerRamada by Wyndham Enid
6/10 Okay
Brian
Jan 9, 2024
Brian
Stayed 7 nights in Dec 2023
Response from Ed and the team on Mar 10, 2024
Dear Brian,Thank you for your feedback and for rating us 6 out of 10 stars. We're glad to hear there were aspects of our service that you were satisfied with. We're always striving to improve and would love to know how we could make your experience even better. If you have any specific suggestions or concerns, please don't hesitate to share them with us. Your input is invaluable in helping us enhance our services for all our customers. Best Regards,
6/10 Okay
Mike
Traveled with partner
Dec 30, 2023
Liked: Staff & service
Mike
Stayed 1 night in Dec 2023
10/10 Excellent
Julie
Dec 9, 2023
Julie
Stayed 7 nights in Sep 2023
6/10 Okay
John
Dec 4, 2023
Liked: Cleanliness
John
Stayed 2 nights in Dec 2023
10/10 Excellent
Julie
Nov 21, 2023
Julie
Stayed 1 night in Nov 2023
Response from Eddie on Nov 22, 2023
Julie,Thank you for your review of your stay with us at Ramada by Wyndham Enid.If we can help in the future, please come stay with us again.Ed WinklerGeneral ManagerRamada by Wyndham Enid
Staff was very friendly, our bed was very comfortable I slept like a rock
Angel
Stayed 1 night in Nov 2023
Response from Eddie on Nov 22, 2023
Angel,Thank you for your review score for our hotel, Ramada by Wyndham Enid!We hope to see you again soon!Ed WinklerGeneral ManagerRamada by Wyndham Enid
Property was old and smelly and did not appear clean. Bed was at least comfortable though. Went for breakfast and hardly any food there. The employee working was practically stretched out to a reclined position and was very uninterested in making food available.
Deena
Stayed 1 night in Nov 2023
Response from Eddie on Nov 17, 2023
Deena,I am sorry your stay with us did not meet your expectations. We are hoping to complete our renovations early this next year. New beds, new furniture, and amenities for the rooms. As for breakfast, A new restaurant will be opening in the middle of December with a new menu. I hope you will stay with us again once we complete the renovations and the restaurant is going strong.Ed WinklerGeneral ManagerRamada by Wyndham Enid
8/10 Good
Elise
Nov 12, 2023
Liked: Staff & service, amenities
I had a flight delay and ended up having to check in really late. Ed, the manager, only ended up charging me for two of the nights. The room was a little bit dirty like the bedsheets and pillow cases had some stains, but the bed was comfortable and the shower was really nice. I had a good stay here!
Elise
Stayed 3 nights in Nov 2023
Response from Eddie on Nov 17, 2023
Elise,Thank you for staying with Ramada by Wyndham Enid. We appreciate your review and we hope to see you again. We are starting renovations after the first of the year with new carpets, beds, furniture. We also have a new restaurant coming in that I/m positive you will enjoy!Thank you Ed WinklerGeneral MangerRamada by Wyndham Enid
6/10 Okay
Reagan
Oct 26, 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Reagan
Stayed 2 nights in Oct 2023
Response from Eddie on Nov 22, 2023
Reagan,Thank you for your review of our hotel, Ramada by Wyndham Enid.We appreciate you staying with us.We hope to see you again soon!Ed WinklerGMRamada by Wyndham Enid
Was a clean up Motel a little on the old side but very comfortable beds hot tub was great people are super super friendly and if you're looking for a nice hotel that you don't have to spend a lot of money this is your place the barbecue place was so so. I had the buffet but the people were really really friendly so that gkind of offset it and the bar was nice also being in the motel. Thehot tub was great pool was great also. they had glass coffee cups and glass drinking glasses in the room which is very nice cuz I hate those plastic ones. A very nice motel and I would recommend staying there if you want something that's not going to cost you a lot of money and you want a still to be very comfortable
Curtis
Stayed 1 night in Aug 2023
10/10 Excellent
Abner
Aug 15, 2023
Abner
Stayed 2 nights in Aug 2023
8/10 Good
Donna
Aug 14, 2023
Stay was very nice staff helpful and courteous. You won’t go wrong staying there vey convenient to every where. Room was very reasonable.