Ratings based on 172 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

1st class hotel close to I-81

Posted Nov 19, 2017
Very comfortable room, clean and modern. Great breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful location!

Posted Nov 2, 2017
Wonderful experience. I arrived late and left early but the hotel clerk was very helpful and friendly. I left before breakfast was served and he even offered some food and drinks before I left. Overall wonderful service and very clean.
Comment from Hotel Management
Nov 10, 2017 by Brittany , Hotel Management
Good Morning, So glad to hear you had a wonderful experience during your recent trip. I'm glad we were able to offer some food and drinks on your way out the door. I look forward to seeing you when your in the area next time. Thank You Brittany
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Surprising

Posted Oct 30, 2017
Very surprised how nice it was. Great and quiet location. Very friendly and helpful staff. Really helped out with directions to a great place to eat. The price was great and if I need to return to Harrisburg area I will use this hotel again.
Comment from Hotel Management
Nov 10, 2017 by Brittany , Hotel Management
Good Morning. I'm glad to hear you stay here with us was very nice. It is our job to be as helpful as we with giving directions. We are looking forward to seeing you when you are in the area next time Thank you Best Western Plus
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Easy freeway access

Posted Oct 25, 2017
Pros: Location. Outside the city, but next to freeway on/off ramps.
Cons: The business center could be improved. Two computers should have WiFi access at all times, and both attached to the printer.
Location: About 20 minutes from Hershey Park and all those attractions. The staff recommended a great restaurant for dinner, which was fabulous.
Comfortable stay, and easy to get to after a day of traveling or sightseeing. The staff was friendly and helpful. Shout out to John, who found the bag I left in my room & held onto it for three days until I could retrieve it.
Comment from Hotel Management
Nov 10, 2017 by Brittany , Hotel Management
Good Morning. Our location is nice and quite and right off the highway, its a big plus when traveling. I will look into the business center computer as they should have wifi access all the time. I apologize for the issue you come across with that. I'm glad John was about to help with the bag that was left behind. We look forward to seeing you again Thank you Best Western Plus
5 out of 5
Recommended
for Families
by A verified traveler from Iowa

Pleasant staff and helpful. Cheerful, Breakfast

Posted Oct 23, 2017
Pros: Staff
Cons: Breakfast
Location: Somewhat remote
We wanted a pace that was clean and reasonably priced and this fit the bill for us!
Comment from Hotel Management
Nov 10, 2017 by Brittany , Hotel Management
Good Morning. I'm so glad we are a fit for your recent stay here in Pa. I'm sorry to hear breakfast wasn't up to your standards. I would hope you give us another chance when your in the area next time Thank you Best Western Plus
4 out of 5
Recommended
for Everyone
by A verified traveler

good value

Posted Oct 16, 2017
Hotel was clean and quiet, but whoops! No microwave in the room. Waiting to see if this is addressed in billing. The guest keys don't unlock the fitness room, and one must fetch an employee to enter. Otherwise a comfortable, pleasant hotel!
Comment from Hotel Management
Nov 10, 2017 by Brittany , Hotel Management
Good Afternoon. I apologize for not having a microwave in your room as all of our rooms are to have one. I will make sure that is corrected. We were having issues with our fitness room door, we did in fact get that fix i apologized that you had to deal with those issues when you stayed here with us. I hope you would give us another chance when you are in the area next time. Thank you Best Western Plus
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Near Hershey Park

Posted Oct 12, 2017
Pros: Rooms were very good as well as the breakfast.
Cons: Nothing that I could think of.
Location: It is right off Rt. 81, meaning we could see it off the exit. Hershey Park, Antique Automobile Club of America Museum, National Civil War Museum.
We arrived approx. 6:00 PM, we were greeted by the gentleman behind the counter. He was very friendly. We checked into our room, everything was good. Our room was what we expected, meat, orderly, did not smell or have an odor to it, it was very comfortable. Breakfast each morning was good, a good variety of foods to choose from. Coffee hot, not luke warm, all the food was good. Overall we had a good experience here and highly recommend this motel. I will stay here again with no concerns.
Comment from Hotel Management
Nov 12, 2017 by Brittany , Hotel Management
Good Morning. I'm so glad to hear you had a great stay with us while you were in town. I'm glad our breakfast was up to your liking. Out coffee is very hot ! We would love to see you next time your in the area. If you would need anything at all please feel free to let us know. Thank you Best Western Plus
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Oct 9, 2017
Last minute booking for us. First thing out of my wife's mouth when she seen it. "You did good"! Would definitely recommend to anyone. Nice and clean and in good condition.
Comment from Hotel Management
Nov 12, 2017 by Brittany , Hotel Management
Good Morning, I'm so glad to hear your wife enjoyed her stay here with us. We look forward to seeing you guys when your in the area next time. If you would need anything that please feel free to let us know. Thank you Best Western Plus
4 out of 5
Recommended
for Everyone
by A verified traveler from enole pa

Posted Oct 8, 2017
Nice hotel, but the shower in my room was broken. There were no other rooms available so the manager gave us a full refund.
Comment from Hotel Management
Nov 10, 2017 by Brittany , Hotel Management
Good Afternoon. I want to apologize for the shower issue in your room when you stayed with us. I'm glad to hear we gave you a full refund due to the non working shower. I would love for you to give us a second chance when your back in the area. If you would need anything at all please feel free to contact us. Thank You Best Western Plus
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

Nice clean hotel, stuff friendly.

Posted Sep 11, 2017
Nice, clean hotel, stuff friendly. I would definitely come back again.