Almost Perfect, just a few hiccups
Posted Mar 6, 2017
The hotel is very pretty & spacious. Parking is near the entrance and the hotel is very secure. We had a comfortable room, but wish the rooms would have been set up in an opposite manner to enjoy a group in the room. Our friend had the suite with 1 bed, set up nicely: Walk in, room on the side, then the bathroom, then the spacious living room, then the outdoor balcony. Our suite had 2 beds which were connected to the outdoor balcony, but if wanted to have visitors in the living room, we would be next to the hallway.
Our major disappointment was that the outdoor pool was not open. Nice to know they are upgrading it, and thankfully they have an indoor pool & hot tub, but it's just not the same. I would have appreciated knowing the pool would be close, to book elsewhere, but it was too late when we found out upon arrival.
Also - front desk staff said that whatever preferences you select while booking through expedia (In my case 2 beds) does not necessarily apply to the room they give you.....strange. Thankfully they were able to change our room to meet my request, but didn't seem to happy about it.
The location is a little outside of town, which is nice because it's a little secluded. Only a $3 uber to $6 taxi into town. But there are a few great places very close by to eat & enjoy a drink. Sunday Brunch Buffet at the hotel is OUTSTANDING
Comment from Hotel Management
Mar 11, 2017 by Veronica Ochoa, Hotel Management
Thank you very much for your preference, we are striving to have better facilities and better service.
We hope to have the opportunity to serve you again