Ratings based on 346 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Imperial Valley Ca.
Weekend get awayPosted Nov 16, 2015
Pros: lots of space
Cons: nothing comes to mind
Location: minutes from town and all it offers
I enjoyed my stay. Adding a bit more to my review I hope this is enough, I hate doing thing
by A verified traveler from Long Beach, CA
Terrible!Posted Oct 23, 2015
The hotel maintenance room was right below my room. Hammering and tool noises woke me at 10:00 PM. I went to the desk and complained and they promised it would stop. No apology was given! I went back to bed and it started again at 10:45 it started again. This time I packed my bag and showed up at the desk demanding a refund. It was a different clerk. They said they couldn't refund me because I booked with Expedia. I asked for another room as far away from the first as possible and was given one. No apology was given! I climbed into bed at the second room after throwing my nice shirt on the dresser. I couldn't get to sleep because of the loud rumbling noise from the little refrigerator in the room so I got up and unplugged it. I had to remove it from the cabinet to unplug it. I set the alarm on the I phone for 6:30 and finally got to sleep. At 5:45 the alarm in the room went off. I had not set it! The shower and restroom were fine. Then I went to grab my god shirt to pack it and it snagged on chips in the veneer on the top of the counter. The shirt is ruined. When I went down to check out in the morning, there was a third clerk. I told her of my experiences and told her that the refrigerator was unplugged. She did not offer an apology, only said I should have called maintenance! The bed was comfortable and the room was clean.
for Familiesby ROBERTO
Posted Aug 14, 2015 on Hotels
for Everyoneby A verified traveler
GreatPosted Aug 3, 2015
Staff really friendly, my family really enjoyed the stay at the resort
for Everyoneby A verified traveler from Mexicali BC México
NO RESPETAN LAS HABITACIONES QUE UNO RESERVAPosted Aug 1, 2015
NO RESPETAN LAS HABITACIONES QUE UNO RESERVA POR EXPEDIA, CULPAN A EXPEDIA. RESERVE UNA HABITACION CON DOS CAMAS MATRIMONIALES Y NO ME LA PUDIERON ASIGNAR, NOS LLEVARON UN CAMASTRO
for Couplesby Christopher from San Diego
Very nice, but no supplies for kitchenettePosted Jul 25, 2015 on Hotels
The location is a big plus. Only about 5 min from town by car but far enough to feel like your not in the middle of the tourist bustle. All the rooms have a view of the pool and the marina. Pools were in good condition although the jacuzzis in the indoor pool area didn't get warm. The room itself was spacious and had 2 balconies. The one big hangup was that the room had a full kitchen but absolutely no pots, pans, plates, or utensils. We asked at the front desk and they said they didn't supply the rooms with those things. We thought that was kind of strange, and we weren't able to take advantage of the kitchen in our room. Service was very good, upon checking out the man at the front desk noticed a mistake in the billing and fixed it on the spot. Would recommend to others, but bring your own kitchen supplies if you want to cook.
for Everyoneby A verified traveler from San Diego
Vacation with familuPosted Jul 13, 2015
Pros: Pool and restaurant
Cons: Timeliness of room service...took 20+ minutes for coffee and pastries to arrive in the morning...
Location: Great location and close to downtown
It was awesome thank you !!! love the room the view was breathtaking and the setting...
for Couplesby Jay from Chester
Nice hotelPosted Jul 13, 2015 on Hotels
First visit to Ensenada. The hotel is nicely appointed, with 2 restaurants, 2 pools (1 indoor), and a well equipped gym. Clean, comfortable and easy to get to.
for Everyoneby A verified traveler from Vista
Awesome, peaceful, fun to stay atPosted Jul 12, 2015
Pros: The location, the view of the marina.
Cons: utensils in the room
Location: We enjoyed just relaxing in pool.
The staff was great. The view was amazing. The room was extremely clean and comfortable. The restaurant's food was divine.
for Couplesby John from NYC
Great place to stay.Posted Jul 6, 2015 on Hotels
Lovely property with a great fitness center (could benefit from having hand towels and more core strength training space). Only problem encountered was that the in-room wifi connection wasn't working. The staff is quite friendly and loved the restaurant.