Ratings based on 587 Verified Reviews

3.4 out of 5
68% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from long beach, ca

Posted Dec 25, 2017
Big hotel with nice staff. The hotel is old but the room is very clean. We can smell a little smoke on the 3rd floor hallway, but no smoke in the room so it is acceptable for us. Nice shower , clean bathroom. The secured parking is cross the street, just 30 seconds to walk there, very safe and convenient. We have pool view room which is so pretty and quite at night. You also can buy the fast pass to the boarder, good value.
Comment from Hotel Management
Dec 27, 2017 by Isaac Flores, Concierge., Hotel Management
Greetings Sophie, Thank you for choosing our Hotel and for taking the time to share your experience with us. We are happy you enjoyed your stay and we are looking to welcome you again during your next visit to Ensenada and give us a chance to demonstrate the improvements for our guests. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Good old fashion place

Posted Nov 26, 2017
The hotel has been remodeled since last time we were here. Now it has a casino and great amenities. The swimming pool is very large and it has three large jacuzzi. Unfortunately it wasn't a heated pool and the jacuzzi wasn't hot, just luke warm. Clean room and comfortable bed and pillows. The A/C worked very well and we enjoyed the TV channel selection. /we also like the location. Very safe.
Comment from Hotel Management
Nov 26, 2017 by Isaac Flores, Concierge., Hotel Management
Hello Michael, We thank you for your visit. Thank you for choosing our Hotel and for taking the time to share your experience with us. We are happy you enjoyed your stay and we are looking to welcome you again during your next visit to Ensenada. We are continuously improving our installations for you comfort. We hope to see you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Pros: LOCATION
Cons: ROOM CARPETS
GREAT PLACE TO STAY IN ENSENADA GREAT LOCATION AND FRIENDLY STAFF
Comment from Hotel Management
Oct 19, 2017 by Isaac Flores, Concierge., Hotel Management
Dear guest, Thank you for choosing our Hotel and for taking the time to share your experience with us. We are happy you enjoyed your stay and we are looking to welcome you again during your next visit to Ensenada. We hope to see you back again. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
Very nice viewing of the pool and also good room service
Comment from Hotel Management
Oct 19, 2017 by Isaac Flores, Concierge., Hotel Management
Dear guest, Thank you for choosing our Hotel and for taking the time to share your experience with us. We are happy you enjoyed your stay and we are looking to welcome you again during your next visit to Ensenada. We hope to see you back again. Best regards.
2 out of 5
by Ramona

Outdated and grimy

Posted Oct 8, 2017 on Hotels
The hotel suffers from a lack of updates. The carpet is grimy and your feet stick to it (gross!). The furniture is from the 1960s, the air conditioning didn't work, and when coupled with outdated linens, it really makes you wonder why you are paying more than $50/night. I realize its in a beach resort area and that the surrounding hotels aren't much better but further down the coast in Ensenada are much nicer places.
Comment from Hotel Management
Oct 20, 2017
Hello Ramona, Thank you for choosing our Hotel and for taking the time to share your comment. We are surprised to read this kind of comment. It is not the image we want our guests to take. We are working very hard to improve our services and we hope you will choose to visit us again and give us a chance to demonstrate the improvements for our guests. Once again, please accept our apologies. Best regards.
2 out of 5
by A verified traveler from Las Vegas

Not so nice hotel, too expensive.

Posted Oct 4, 2017 on CheapTickets
Pros: Parking lot is well guarded. Nothing else.
Cons: A lot, compare to other hotels in the area.
Location: near downtown, easy walk to boardwalk.
Very old and smelly rooms, showers need a makeover, obsolete installations, overall.
Comment from Hotel Management
Oct 10, 2017 by Isaac Flores, Concierge., Hotel Management
Hello Rick, Thank you for choosing our Hotel and for taking the time to share your experiences with us. We are constantly working very hard to improve our services. Please accept our apologies for the inconveniences you experienced, and we hope you will choose to visit us again and give us a chance to demonstrate the improvements for our guests. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from California.

Nice hotel

Posted Sep 25, 2017
, I recommend this place it is beautiful inside the pool it's huge. Personnel very professional the rooms are very nice
Comment from Hotel Management
Sep 28, 2017 by Isaac Flores, Concierge., Hotel Management
Hello JC, Thank you for choosing our Hotel and for taking the time to share your experience with us. We are happy youu enjoyed your stay and we are looking to welcome you again during your next visit. We are glad that our collaborators managed to serve you as you expected them. Best regards.
5 out of 5
by Larry

Posted Sep 21, 2017 on Hotels
Always enjoy the San Nicolas!
Comment from Hotel Management
Sep 23, 2017
Hello Larry, Thank you for taking the time to share your experience with us. We hope to have you soon back. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles CA

Great location

Posted Sep 20, 2017 on Orbitz
Rooms are cozy. Walking distance to downtown. Casino is right outside the hotel. Really friendly staff
Comment from Hotel Management
Sep 22, 2017 by Isaac Flores, Concierge., Hotel Management
Hello Cesar, Thank you for visiting us. We are happy you enjoyed your stay and we are looking to welcome you again during your next visit to Ensenada. We are continuously improving our installations for your comfort. We are glad to know that our collaborators managed to serve you as you expected. Best regards.
3 out of 5
by Miryam

Posted Sep 12, 2017 on Hotels
Too noisy. I was not happy 2,night we didn't sleep.
Comment from Hotel Management
Sep 16, 2017
Hello Miryam, Sorry for the inconvenience. I can assure you that this issue is being monitored. We like to assure every guest can get a well rested night. We hope you choose us again on your next visit. Have a nice day. Best regards.