Outdoor pool

Reviews of Econo Lodge Andalusia

2.5 out of 5
Econo Lodge Andalusia
1421 Mlk Jr Expy, Andalusia, AL

Reviews

6.8
Rating 10 - Excellent. 31 out of 142 reviews" "
Rating 8 - Good. 50 out of 142 reviews" "
Rating 6 - Okay. 20 out of 142 reviews" "
Rating 4 - Poor. 24 out of 142 reviews" "
Rating 2 - Terrible. 17 out of 142 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

ashlee d., DeFuniak Springs

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised! Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay very friendly staff.
Stayed 3 nights in Mar 2024

6/10 Okay

Keith

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I pre-paid for my room, upon arrival attendant was friendly, but then put me in a room in a back building which was under renovation! Room was nice and clean but I had to walk through a walkway 150 ft from vehicle! After unloading all my stuff, took off work clothes and decided to check my phone messages , No Wi-Fi !!! Called front desk and the attendant said oh the internet hasn’t been connected yet to that building!! Other words she knew it when she gave me the room!!! So I had to get dressed and load back up to a room right by the office. Needless to say construction crew staying there fired up their trucks around 5 am!! All because of ignorance. Want go back!
Stayed 1 night in Jan 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Dillon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Lewis

Business traveler
Liked: Cleanliness, staff & service
Only thing i didnt find too appealing...was its outdated....Old linens, towels.
Stayed 7 nights in Nov 2023

8/10 Good

edward c

Traveled with partner
Liked: Cleanliness, staff & service
The bed/living area seem to be recently recorated, and are quite nice. However, the bathroom has NOT been redecorated and needs to be. It was clean enoughj, but ... very old. Staff is very friendly and helpful.
Stayed 4 nights in Nov 2023

8/10 Good

greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean staff was very helpful
Stayed 1 night in Oct 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Traveled with partner, Traveled with pets
Liked: Amenities
The people we're very friendly and patient. It was a long ride from Florida. Okeechobee. We're coming back again and will stay there again. Great you allow pets. Charger a little much but they were happy.
Stayed 3 nights in Sep 2023

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was ok. But the Pool wasn’t open. Looked like it has been closed for a while.
Stayed 2 nights in Sep 2023
Response from Denny Patel on Sep 12, 2023
Dear Valued Customer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We closed pool on 09/06/2023. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Property CHImanager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. Clean comfortable.
Stayed 2 nights in Jul 2023

4/10 Poor

Richard, Green Cove Springs

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Layers of dust in the room, the smoking rooms could be smelled in the non smoking rooms. Paper thin walls and conversations could be heard at normal tone from next door.
Stayed 2 nights in Jul 2023
Response from Denny Patel on Jul 27, 2023
Dear Valued Customer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Property CHImanagerEconolodge3342227511

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Clean
Stayed 1 night in Apr 2021

2/10 Terrible

M

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Stay away the Econo Lodge in Andalusia, Al. When I first I arrived the sent me to a room that had never been cleaned. The room had been empty for 5 days. Then I was sent to another room that had bedbugs. Now I have to have decontaminate everything I took to make sure I don't bring them in my house. On top of everything the manager refused to comp me on anything and tried to justify it by saying "Sometimes we miss stuff."
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was satisfactory for a night's stay. They were experiencing staff shortage. However, considering the shortfall, the staff and management made it work. I will stay here again!
Stayed 1 night in Mar 2021

6/10 Okay

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2021

10/10 Excellent

Pria

Stayed 1 night in Dec 2020

8/10 Good

Danny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
One Night Stay
We booked a king bed room. On our way, they called to let us know none of the king bed rooms like we booked were available. So we ended up in a 2 standard beds room. Non smoking room smelled like smoke. Hair in shower & bathroom floor. No one has cleaned behind that bathroom door in awhile. Hair all over the counter around the sink. Looked like someone had shaved a beard & no one cleaned up the hair afterwards. Cigarette holes in the sheets. All around...just not very clean. No continental breakfast. But hotel very convenient to anywhere you may need to go in Andalusia. Great local restaurant (Tabby D’s) in front of hotel. Staff was very friendly. Check in/out was very quick & simple. Beds were comfortable & clean.
Stayed 1 night in Nov 2020

8/10 Good

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Angenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Karin, Illinois

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property was disgusting. I was afraid to get out of my car. I contacted you for a refund and was put on hold. I could not stay in that property and you should not have it listed.
Stayed 1 night in Jul 2020

6/10 Okay

Heather

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nope
We arrived very early in the morning & had been driving for 4 1/2 hours so we were very tired. I got us checked in, we all went up to our room to find the key would not work. I had to walk back down the stairs to have the clerk reprogram the card, the key still didn’t work. The clerk ended up using a master key to open our door. Luckily we were leaving first thing so we didn’t need to go in and out of our room since we didn’t have a key. The refrigerator door racks were broke. The only thing good about this place was the location & the clerk was friendly. It doesn’t even look as cozy as the pics look.
Stayed 1 night in Jun 2020

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean good neighborhood frindly staff
Stayed 2 nights in May 2020

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities
Arrived early 4 am was charged full day rate. Bath tub was new but was so slick almost fell 5 times had to put towel in tub. Wood around ac unit was destroyed on both sides. Beds were not given clean sheats ever. Bath towels were dirty like some one walked on them when we got there, but were getting better later in the stay. Next time spend the extra money go up the roas everything is about 10 minutes away.
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. The property was spacious and welcoming. Some items in the room were old or worn out and needed replacing-chair
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room said no smoking. It was awful. The place was ran down. The worst place I’ve stayed in years. If I didn’t have a pet I would not have stayed.
Stayed 1 night in Dec 2019

8/10 Good

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stay here every year when working in town, it’s always good.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness
Only in a jam...
It was 98 degrees outside and the A/C was not running when we checked in. There were 3 of us in the room but only towels for 2 people. There was a pair of dirty underwear stuck behind the garbage can in the restroom. Room service knocked on the door at 915AM with a do not disturb sign hanging. She kept knocking and eventually just opened the door. If you're in a jam, stay here. If not go to a different hotel.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful. Dirty room, ants, broken clock, scary place.
Stayed 1 night in Jun 2019

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
People next door to me was smoking pot and smelled extremely bad, outdated room, fridge didn’t work, shower had crack on floor. Front desk was very friendly.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Dave, Fort Myers, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I didn't like with the room was the small bathroom and no cover to the toilet. Other than that the room was great value for the money
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Smoker’s Room
We thought we’d booked a non-smoking room but we’re told there were none available upon arrival. It was too late to change hotels or drive any further, so we stayed. The room reeked in smoke. Although they have updated the flooring, the sink was cracked and the commode was wobbly. The air conditioner worked great and we endured the smell. I was just disappointed.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Excellent staff checking in and out. Room was nice clean and very comfortable. Hope to be back again
Stayed 1 night in May 2018

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Vicki

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Ok..but won't stay again
This is a good low end hotel basically main drawback was even though the mattresses were supposedly brand new they were extremely uncomfortable and hard which meant I wasn't able to sleep at all

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice no frills room. Clean, comfortable bed, hot shower, a good home base for a racing weekend
Stayed 2 nights in Mar 2018

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Trip Stay
Not a 5 star, but not what I was looking for or expected when I booked it. The ceiling in the bathroom was water stained and needed attention, but everything else was good. Clean and comfortable. Okay breakfast. Friendly staff. Would stay again if in the area.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I should have spent $10 more for another hotel.
The beds are too soft, carpet had big stains and shower head needs soaked.
Stayed 1 night in Nov 2017