Ratings based on 32 Verified Reviews

3.9 out of 5
100% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by John Earnshaw

One Issue Marred the Level of Satisfaction

Posted May 2, 2012 on Hotels
We left home at 04.00 am on 25th April 2012 in inclement weather arriving at the Hotel La Riviere about 16.00 pm an the same day having spent most of the time in our car, an aircraft followed by a hired car from Rodez. Naturally my wife and wanted to rest and then refresh ourselves after such a lengthy journey. A bath was the treat we were looking forward to, the water from the tap was TEPID. The explanation given by the lady receptionist was" there was large party and the water had been run off" she inspected the room because I believe she thought our complaint was unfounded and perhaps it was caused by the wrong setting of the mixer taps on Bath and basins.In the light of this we washed with the tepid water. The same effect prevailed the following morning and when we returned on Thursday afternoon low and behold there was no improvement. I complained again to the duty manager who inspected the room with his assistant who attempted to adjust the temperature and explained the temperature levels expected by the Authority responsible for setting the requirements and furthermore there had been a burst water pipe which was rectified- over the rest of our stay there was little improvement even to the extent that on chilly days and having returned the central heating was equally as low and we were cold.I had paid for a superior room up front and had it not been for that fact we would have left the hotel and gone somewhere else.
5 out of 5
by A verified traveler from UK

Hotel La Riviere

Posted Jun 28, 2011 on Hotels
Excellent Hotel. Service discrete but attentive. Food exceptional. Good pool. Beutifully situated. Probably not best suited to the needs of young children
2 out of 5

Très déçu.

Posted Sep 1, 2017 on Hotels
Très vetuste et restauration hors de prix.
3 out of 5
by marcel

Posted Aug 6, 2017 on Hotels
séjour agréable. l'entretien des extérieurs devrait être plus soigné.
4 out of 5
by gaetane

Posted Jun 30, 2017 on Hotels
Bon séjour mais nous avons souffert du manque de climatisation.Beaucoup de fourmis dans la piscine.De plus ,l'accès au jaccuzi n'était pas conçu pour les personnes à mobilité réduite
4 out of 5
by Gina

Posted Jun 29, 2017 on Hotels
Hôtel confortable. Belle piscine extérieure. Les chambres sont assez grandes et bien équipées. Très bien pour un déplacement pro.
4 out of 5
by Maurice

Bel hôtel bien situé

Posted May 30, 2017 on Hotels
Très beau séjour dans une très belle région. Dommage que ça manque de rigueur sur la propreté du jacuzzi et de la piscine.
4 out of 5
by andre

bien placé propre

Posted Apr 17, 2017 on Hotels
4 out of 5
by Philippe

qualité de récupération

Posted Mar 23, 2017 on Hotels
service au top très sympatique
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2016 on Hotels