Ratings based on 32 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by John Earnshaw
One Issue Marred the Level of SatisfactionPosted May 2, 2012 on Hotels
We left home at 04.00 am on 25th April 2012 in inclement weather arriving at the Hotel La Riviere about 16.00 pm an the same day having spent most of the time in our car, an aircraft followed by a hired car from Rodez. Naturally my wife and wanted to rest and then refresh ourselves after such a lengthy journey. A bath was the treat we were looking forward to, the water from the tap was TEPID. The explanation given by the lady receptionist was" there was large party and the water had been run off" she inspected the room because I believe she thought our complaint was unfounded and perhaps it was caused by the wrong setting of the mixer taps on Bath and basins.In the light of this we washed with the tepid water. The same effect prevailed the following morning and when we returned on Thursday afternoon low and behold there was no improvement. I complained again to the duty manager who inspected the room with his assistant who attempted to adjust the temperature and explained the temperature levels expected by the Authority responsible for setting the requirements and furthermore there had been a burst water pipe which was rectified- over the rest of our stay there was little improvement even to the extent that on chilly days and having returned the central heating was equally as low and we were cold.I had paid for a superior room up front and had it not been for that fact we would have left the hotel and gone somewhere else.
by A verified traveler from UK
Hotel La RivierePosted Jun 28, 2011 on Hotels
Excellent Hotel. Service discrete but attentive. Food exceptional. Good pool. Beutifully situated. Probably not best suited to the needs of young children
Très déçu.Posted Sep 1, 2017 on Hotels
Très vetuste et restauration hors de prix.
Posted Aug 6, 2017 on Hotels
séjour agréable. l'entretien des extérieurs devrait être plus soigné.
Posted Jun 30, 2017 on Hotels
Bon séjour mais nous avons souffert du manque de climatisation.Beaucoup de fourmis dans la piscine.De plus ,l'accès au jaccuzi n'était pas conçu pour les personnes à mobilité réduite
Posted Jun 29, 2017 on Hotels
Hôtel confortable. Belle piscine extérieure. Les chambres sont assez grandes et bien équipées. Très bien pour un déplacement pro.
Bel hôtel bien situéPosted May 30, 2017 on Hotels
Très beau séjour dans une très belle région. Dommage que ça manque de rigueur sur la propreté du jacuzzi et de la piscine.
bien placé proprePosted Apr 17, 2017 on Hotels
qualité de récupérationPosted Mar 23, 2017 on Hotels
service au top très sympatique
by A verified traveler
Posted Dec 3, 2016 on Hotels