Get an overview of this hotelFamily-friendly hotel with full-service spa and free breakfast


This family-friendly Ioannina hotel is located near the airport, within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Church of Agios Athanasios are also within 15 minutes.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.

Room Amenities

All 216 soundproofed rooms feature free WiFi and sofa beds. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and TVs.

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from 1 July to 30 November:
  • Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Serai Congress & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 549 square feet (51 square meters) include conference space. This luxury hotel also offers multilingual staff, a garden, and concierge services.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 216 
  • Number of floors - 4 
  • Bar/lounge 
  • Business center 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Express check-out 
  • Fireplace in lobby 
  • Full-service spa 
  • Hair salon 
  • Pool umbrellas 
  • Free WiFi 
  • Computer station 
  • Turkish bath/Hammam 
  • Express check-in 
  • Dry cleaning/laundry service 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Garden 
  • Porter/bellhop 
  • Restaurant 
  • Conference space size (feet) - 549 
  • Conference space size (meters) - 51 
  • Number of meeting rooms - 10 
  • Pool sun loungers 
  • Offsite parking reservations required 
  • Sauna 
  • Number of buildings/towers - 6 
  • Steam room 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Parking (limited spaces), Offsite parking reservations required

Room Amenities

  • Soundproofed rooms 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bathtub or shower 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Television 
  • Sofa bed 
  • Rollaway/extra beds available 
  • Free WiFi 
  • In-room massage available 
  • Room service (limited hours) 
  • Sofa bed size 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Grand Serai Congress & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Spa Services

Grand Serai Spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Steam room in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Hotel Registry Number - 0622K015A0151001

No cribs (infant beds) available

Hotel Name

  • Mitsis Grand Serai Congress
  • Mitsis Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress Hotel Ioannina
  • Mitsis Grand Serai Congress Ioannina
  • Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
  • Mitsis Grand Serai Congress And Spa Ioannina
  • Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress Ioannina
  • Grand Serai Congress
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel
  • Mitsis Grand Serai Congress Spa

We should mention

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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