Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby orit from israel
lovely hotelPosted May 5, 2015 on Hotels
Good loaction.lovly hotel.the only problem is the spa.you have to pay even for the swimming pool
for Couplesby A verified traveler
Luxury in IoanninaPosted Apr 22, 2015 on Hotels
nice hotel -- very posh and regal stuck next to a school in not the best part of town but not the worst. The staff is great -- breakfast buffet really is so much more than my idea of a buffet and the people handling breakfast are top notch. room service and a good nights sleep were part of our stay.
for Getaway With Friendsby Kent from Cyprus and Uk
Nice Hotel for visiting IoanninaPosted Mar 22, 2015 on Hotels
Used this hotel for a night stopover only,and found it to be in a great location ,a ten minutes walk from the old part of town.The staff was polite and pleasent and the rooms were spotlessly clean.We did not use the restaurant for our evening meal but the breakfast was wonderful .There was plenty of parking at no extra charge. we enjoyed the hotel and the town of Ioannina very much and hope to go back for longer stay soon.
for Familiesby christos from ΘΕΣΣΑΛΟΝΙΚΗ
ΚΑΤΑΠΛΗΚΤΙΚΟPosted Dec 16, 2014 on Hotels
ΕΙΝΑΙ ΕΝΑ ΑΡΙΣΤΟ ΞΕΝΟΔΟΧΕΙΟ ΣΤΟ ΚΕΝΤΡΟ ΤΗΣ ΠΟΛΗΣ . ΕΧΕΙ ΜΕΓΑΛΑ ΔΩΜΑΤΙΑ .ΠΟΛΥ ΚΑΛΟ ΚΑΙ ΠΛΟΥΣΙΟ ΠΡΩΙΝΟ . ΠΟΛΛΕΣ ΑΝΕΣΕΙΣ ΚΑΙ ΠΟΛΥ ΚΑΛΟ ΠΡΟΣΩΠΙΚΟ .
for Familiesby A verified traveler
Ευχάριστη έκπληξη!Posted Dec 16, 2014 on Hotels
Καταπληκτικό ξενοδοχείο που δεν εχει να ζηλέψει τίποτα από μεγάλα ξενοδοχεία της Αθήνας
for Couplesby A verified traveler
αδιαφορια προσωπικουPosted Nov 28, 2014 on Hotels
προβλημα με το μπανιο γιατι ειχε μπανιερα ενω στη κρατηση ζητησα δωματιο με ντουζιερα.ζητησα απο υπαλληλο τηλεφωνικα εαν ξεχασα κατι στο δωματιο το οποιο δεν εβρισκα στις αποσκευες μου και δεν πηρα ουδεποτε απαντηση.
by A verified traveler from cf
The stars doesn't make the hotelPosted Nov 3, 2014
I have booked,through Expedia,for 1 night this hotel,during my visit to Ioannina.Arriving at the hotel I was amazed by the design of it.My reservation was fully paid upon arrival, before seeing the room,...but g mistake!!! When I went into the room I was surprised to see that there was no balcony and two single beds,instead of two.When I called reception to tell them that my reservation clearly stated a balcony and double bed,I was shocked by a female very rude voice, telling me come down at reception because we have Expedia's details too...After all when I went down I found a man receptionist, who with cold and very rude unprofessional way told me:no this is expedia's mistake not ours,..problem not solved of course I personally found reception staff mostly inappropriate for their job.In the contrary cleaners were extremely polite and friendly...think seriously to place on of them at Reception. Also we had to pay 6e for two small bottle of water, from the mini bar,while from my experience, in 5stars,there is at least a bottle of water in the room for the guests..Dear management you need some serious thinking!!!!
Recommendedby M&M from Lugano
MOLTO GRADEVOLEPosted Oct 6, 2014 on Hotels
L'hotel è molto bello, camere grandi, personale gentile ottimo buffet a colazione. Inoltre vi sono molte cose belle da vedere, da Giannina con la rocca e il lago, al canyon di Vikos, veramente impresisonante alle Meteore che sono a 100 km. Ottimo rapporto qualità prezzo per tutto, anche per i ristoranti della città e dei dintorni.
for Familiesby kostas from Washington D.C.
A Beautiful place to stayPosted Oct 4, 2014 on Hotels
Grand Serai is nicely situated on a main road in Ioannina. We are a group of four adults, occupying 3 rooms altogether. Rooms were very spacious, comfortable and clean. Breakfast was excellent and the staff very friendly. Very reasonably priced...great experience overall.
for Everyoneby A verified traveler from NRW
Wunderschönes sauberes und gut gelegemes HotelPosted Aug 25, 2014
Das Hotel ist noch schöner als auf den schon wunderbaren Fotos. Das Personal war sehr freundlich und das Frühstück ein Traum...