Ratings based on 45 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from australia

Child friendly resort

Posted Nov 2, 2017
Pros: The service and the food and the friendly staff.
Cons: The bathrooms could do with an upgrade, and the queen bed could do with a new mattress.
Location: The resort was quite isolated, but great for families.
The staff were great. The food was great. The service was great. However, while the single beds were comfortable, the queen bed was hard and unfortable. The pillows were also all unfortable. The airconditioning worked wonderfully. The bathroom, while basic, was adequate. The shower was hot with lots of pressure. The fridge was cold, not like the fridge and shower on Iririki or the shower on Iririki where we stayed last year. We would stay at Aquana again.
4 out of 5
Recommended
for Families
by A verified traveler from New Zealand

Very family friendly

Posted Oct 30, 2017
Location: Nice private location away from town. Some nice snorkeling spots at the nearby islands which we got there on kayaks.
My kids (ages 4 & 8) absolutely loved the kids club. Valerie and her wonderful team of nannies made all the difference. My kids couldn't stop talking about the nannies and all the fun activities they did. We went on the snorkeling trip operated by the resort and they arranged to have a nanny go along to keep an eye on the kids while the adults snorkeled. The guy from the beach hut who took us on the snorkeling trip was so patient with the kids, taught them to snorkel and guided them to view the fish and coral while lying on a kickboard with a see through plastic panel. The rest of the staff at the resort were also very friendly and helpful. We had a wonderful unforgettable family holiday thanks to the lovely team at Aquana.
5 out of 5
Recommended
for Families
by A verified traveler from Australia

Relaxed family resort

Posted Jul 19, 2017 on Wotif
Pros: Low key atmosphere, lovely staff. Got to know other families
Cons: The road in, tough on Hire cars. Needs large potholes repaired.
Location: Loved having access by kayak to Island across the lagoon - winding path through tropical shrubs to swimming Beach on the other side magic.
We were looking for a smaller resort with access to all the simple water activities, to share our 70th birthdays with our daughters and their families (5 children ages 3 to 11) Aquana was perfect, a safe environment with lots to do : on land all children participated in lovely activities organised by Valerie & her skilled team of Nannies ; on the lagoon lots of kayaking & paddle-boarding. Good food, enjoyable evening entertainment enhanced the stay. Because we hired cars we could access Zipline & Mele Cascades though road access to resort is a challenge.
Comment from Hotel Management
Jul 22, 2017 by Fabienne BRUGGER, Hotel Management
Dear Brennan, thank you very much for your e-mail and lovely feedback. It is very rewarding for us to be able to contribute to a memorable holiday experience. On a positive note :-) - we were promised that the road to Aquana should be tar sealed by the end of August. Wishing you and the whole family only the best and hope we will see each other one day again. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Jul 14, 2017 on Wotif
Pros: Friendly and helpful staff, clean rooms.
Location: The resort is about 20 minutes out from town but they do run a free shuttle bus service at 9.30am. Otherwise you have to pay for a bus.
An excellent place to stay especially for families with very young children. The nannies are amazing and always on hand to watch your children. The staff are very friendly and helpful. Can arrange any tours you may want to go on. Food in restaurant is delicious.
Comment from Hotel Management
Jul 22, 2017 by Fabienne BRUGGER, Hotel Management
Der Ann-Maree, thank you very much for your feedback - we are delighted that you enjoyed your stay with us. Wishing you and the whole family only the best and hope we will see each other one day again. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic resort

Posted Jul 9, 2017
A truly relaxing place. Rooms comfortable and clean resort grounds beautifully manicured and staff very friendly.
Comment from Hotel Management
Jul 15, 2017 by Fabienne , Hotel Management
To whom it may concern - thank you very much for your feedback - it is very rewarding to receive the feedback that we were able to contribute to a memorable holiday experience in Vanuatu. Wishing you only the best and hope we will see each other again one day in the future. Best Regards,
5 out of 5
Recommended
for Families
by A verified traveler

Nice, quiet, small family run resort

Posted Jul 3, 2017
Pros: Smaller, family-run. Everyone knows your name. Very easy going and staff were fanstastic.
Cons: Not much - dont change
Location: Located about 30 mins from Port Vila and transport to and from is arranged. Unfortunately the last 10 mins is on a very badly potholed road.
Great experience for families. Our 6 year old had a ball! All staff without exception were very friendly and capable and also great with kids. The owners were fantastic and very helpful with arranging excursions and transport. No stone was left unturned. Lovely restaurant on the water and with a great menu and food. Will return
Comment from Hotel Management
Jul 8, 2017 by Fabienne, Hotel Management
Thank you very much for your feedback, it means a lot to us, if we and our team were able to contribute to an enjoyable holiday experience. We would be delighted to have you stay with us again and wish you only the best in the mean time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Place For A Honeymoon or a Family Holiday!

Posted May 17, 2017
My husband and I loved staying at Aquana Beach Resort for our honeymoon. Everyone is very friendly and always very accommodating. It is a beautiful place to stay great accommodation, food, relaxing atmosphere where you can have a drink via the pool, read a book in the hammocks at the front of the bungalows. Also the chance to go kayaking or paddle boarding, get a massage or enjoy some time in the spa. You can order room service at no extra charge or you can dine at the restaurant. At Aquana they have different activities happening too for example the opportunity to watch some epic fire dancing and a trivia night too. Free buffet breakfast too each morning. When I was sick the staff offered me panadol and provided cooling washers and asked how I was feeling the next day. The staff at Aquana look after their guests and staff really well taking the time to ask if everything is ok with your meal and more then happy to answer questions. My husband and I definitely recommend staying at Aquana Beach Resort and we will be coming back here in the future for a holiday!
Comment from Hotel Management
Jul 8, 2017 by Fabienne, Hotel Management
Dear Rachel and Ray, thank you very much for choosing Aquana for your honeymoon. We are delighted that we were able to offer you a memorable stay and wish you two only the best for your future. We would be delighted to see you one day again.
5 out of 5
by christina

This traveler left a rating score only Posted Feb 26, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Aquana its a fabulous resort for families

Posted Nov 10, 2016
Pros: The food is fabulous and seafood is so fresh. We ate 98% of their menu and even had special requests and the chef was happy to make it for us.
Cons: The staff dont smile much and not much water sports on the resort
Location: Perfect location Central to all amenities
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

amazing hotel with wonderfully attentive staff

Posted Sep 4, 2016 on Wotif
Amazing location, Such friendly and attentive staff- they couldn't do enough for us. Whisk the kids away to have fun while you relax round the pool with a cocktail! The kayaks and paddle boards were perfect for exploring the island opposite the resort- kids loved falling in to the safe lagoon and splashing about. Great snorkelling off island in front of resort too. Recommend getting a taxi transfer from airport (about 4,000 VT) rather than the resort's transfer tho.