Fine hotel but staff problems
Posted May 16, 2012
Hotel is very pleasant and well situated. Rooms are impeccable. The only problem is that the staff at the reception are surprisingly unfriendly and dour. Even speaking in fluent German did not particularly help matters - this was a decided disappointment. They both gave the strong impression of not being satisfied with their jobs and this was, unfortunately, transmitted all to clearly to the guests. The chambermaids, on the other hand, were very friendly and welcoming.