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Reviews of IntercityHotel Erfurt

IntercityHotel Erfurt
Willy- Brandt- Platz 11, Erfurt, TH

Reviews

7.4

Good

Rating 10 - Excellent. 95 out of 440 reviews" "
Rating 8 - Good. 177 out of 440 reviews" "
Rating 6 - Okay. 121 out of 440 reviews" "
Rating 4 - Poor. 35 out of 440 reviews" "
Rating 2 - Terrible. 12 out of 440 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kai

Stayed 1 night in Dec 2023

6/10 Okay

Markus

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ellen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
very close to bahnhof and in that it is aimed at traveling business people, we got a very good rate for a Sunday night.
Stayed 1 night in Oct 2023

10/10 Excellent

Heike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023

8/10 Good

Hansjörg

Stayed 1 night in Jun 2023

8/10 Good

Alfred

Stayed 3 nights in Jun 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
v
Stayed 2 nights in Jun 2023

6/10 Okay

James

Stayed 2 nights in May 2023

10/10 Excellent

Margaret, FOSTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was close to the railway station, yet unlike many cities was a safe area to be with lots of shopping and dining options nearby. The city is a wonderful place to visit too.
Stayed 2 nights in Mar 2023

2/10 Terrible

christian

Stayed 1 night in Mar 2023

8/10 Good

Arhea

Stayed 1 night in Jan 2023

6/10 Okay

Torsten

Stayed 4 nights in Jan 2023

8/10 Good

Charles

Stayed 1 night in Oct 2022
Response from N. Kunz, General Manager on Nov 14, 2022
Sehr geehrter Gast,vielen Dank für Ihre Bewertung. Wir freuen uns, dass wir Ihre Erwartungen erfüllen konnten und hoffen auf ein baldiges Wiedersehen.Mit freundlichen GrüßenIhr Team des IntercityHotel Erfurt.

8/10 Good

David

Stayed 3 nights in Jul 2022

2/10 Terrible

Hendrik

Stayed 2 nights in Jul 2022
Response from N. Kunz, General Manager on Sep 8, 2022
Sehr geehrter Gast,wir bedauern sehr, dass wir Ihre Erwartungen nicht erfüllen konnten und wüßten gerne, was wir in Ihren Augen hätten besser machen können. Hierfür wären wir Ihnen für eine direkte Kontaktierung seh dankbar, um Ihnen bei Ihrem nächsten Besuch einen angenehmen Aufenthalt gestalten zu können. Mit freundlichen GrüßenIhr Team des IntercityHotel Erfurt

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes hotel nahe am bahnhof
Sehr gut gelegenes hotel nicht weit von der innenstadt zu fuss gut erreichbar. Personal sehr freudlich. Etwas lärmig wegen dem nahegelegenen bahnhof. Parkplatz euro 18 pro tag zu teuer. Frühstück euro 17 pro person zu teuer. Etwas zu wenig auswahl für den preis. Das buffet wird nur auf nachfragen aufgefüllt.
Stayed 2 nights in Jul 2022

6/10 Okay

Maxi

Stayed 1 night in Jul 2022

8/10 Good

David

Stayed 2 nights in Apr 2022

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Zentrale Lage als Pluspunkt
Zentral am Hauptbahnhof gelegen. Alles leicht erreichbar. Guter öffentlicher Nahverkehr. Auch Sehenswürdigkeiten schnell fußläufig zu erreichen. Allerdings ist der Frühstückspreis in der Unterkunft mit 17 Euro zu hoch. Auch bei der Parkgebühr von 18 Euro pro Tag gibt es Luft nach unten. Die Lobby des Hotels ist erheblich verbesserungswürdig. Ein Aufenthalt ist dort alles andere als angenehm. Süßigkeiten- und Getränkeautomat. Etwas armseliger Tisch mit einem PC drauf (Ist das das "Business Center?) WLAN Glückssache.
Stayed 1 night in Feb 2022

10/10 Excellent

Larry

Stayed 1 night in Nov 2021

10/10 Excellent

Karl-Leo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr gute Lage zur Stadt mit allen Sehenswürdigkeiten. Service war sehr freundlich.
Stayed 2 nights in Sep 2021

6/10 Okay

Torsten

Disliked: Staff & service
Stayed 5 nights in Aug 2021

8/10 Good

Alexander

Stayed 1 night in Jul 2021

8/10 Good

Susanne

Stayed 2 nights in Jul 2021

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Wolfgang

Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Borut

Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay over. Would book again!
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
great location next to the train station. staff didn't speak great English but enough to get by
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Bathroom could use a renovation
Stayed 1 night in Feb 2020

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient place to stay, no issues, and handy for the station
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Tomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
They gave me a free card for the local buses
Stayed 1 night in Dec 2019

10/10 Excellent

Yuva, Phuket

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in good condition, looks new and enough space for two. Staffs were really friendly and flexible. The location was great just next to the train station.
Stayed 1 night in Nov 2019

8/10 Good

Sally A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Great location to public transportation and city center. Odd hours for the hotel restaurant and bar, but alternates very close.
Stayed 5 nights in Sep 2019
Response from J.C. Kramer on Oct 1, 2019
Dear Guest, thank you for your rating. We are pleased that you enjoyed the stay in our house. Please recommed us. Sincerely yours J.C. Kramer, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient right next to the station. The 2-day pass for public transport was a blessing. The centre of Erfurt may be small, but when you have walked the length and breadth of it several times, a tram ride is good for the feet. The room was fine for a short stay, since it is clearly intended for business travellers who are only there for one night. Facilities are therefore somewhat limited.
Stayed 1 night in Sep 2019
Response from J.C. Kramer on Oct 1, 2019
Dear guest, thank you for your rating! We are pleased that you enjoyed the stay in our house. The free City Ticket is very popular with our guests and only our hotel offers this service in Erfurt! Recommed us. Sincerely your J.C. Kramer, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It was so close to railroad station It had no restaurant of it's own for evening meal.......even some soup.
Stayed 3 nights in Aug 2019

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room to hot to sleep in
The room was clean, the ventilation was horrible which made sleeping at night ruff when the weather is hot.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Room With a View
Nice room, friendly staff, very convenient to main railroad station and tram lines. Also appreciated the business centre computer terminal. We did not take the morning breakfast, so can't comment on that. For train lovers/watchers, ask for room 343; you'll be glad you did.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erfurt is not a huge city, so this hotel located just next to the main train station is perfect to arrive to the city a do a quick check in so afterwards you can have a walk around the city. Everthing worked well, clean rooms, quiet ailes, good location.
Stayed 2 nights in Apr 2019

10/10 Excellent

Larry Bryan

Liked: Cleanliness, staff & service, room comfort
Good value, worn carpets but clean !
Gotta love the location near train station. Good value
Stayed 2 nights in Dec 2018

6/10 Okay

BADER, Riyadh - Saudi Arabia

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not up to the stated category. Most likely an Inn rather a hotel.
Stayed 1 night in Nov 2018

6/10 Okay

Riaz

Liked: Cleanliness, property conditions & facilities
Decent hotel in excellent location
Overall, the hotel was good and in a good location to see the sights in Erfurt. However, it did not have air conditioning as advertised, which was problematic on a hot summer night and opening the window brought in all the street and train noise, not to mention light so our night there was not restful at all. If you don’t have air conditioning, don’t say you do to prospective guests. Furthermore, the WiFi did not work, which was also unhelpful.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good and solid but a bit expensive
Very cooperative personnel, very clean, easy accessible and well located, room a bit small with few amenities, price rather high.
Stayed 1 night in Jul 2018