Ratings based on 254 Verified Reviews

4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Perfect Location!

Posted Sep 10, 2017
My husband and I stayed at this hotel for a weekend. The location is perfect, just down the street from a square with great restaurants. The hotel staff was friendly and answered all questions. Parking was also very easy with their garage. Just be sure to note that they do not have air conditioning in the rooms. The staff will provide fans and the windows can be opened, but in the heat of the summer the rooms can get quite warm. Also, if you're not a heavy sleeper request a room on the inside, not facing the street.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Nice, quiet hotel in the historic district

Posted Apr 12, 2017
Pros: Friendly staff and spacious room. Its location made it easy to explore the historic areas of town.
Location: We took the tram to the zoo.
We stayed for two nights. The hotel was a short walk from the city tram line and 400 meters from the main train station.
5 out of 5
by A verified traveler

Great Hotel

Posted Jan 31, 2017 on Hotels
enjoyed our stay, hotel good value for money and very convenient
4 out of 5
by A verified traveler

Great location

Posted Oct 14, 2016 on Hotels
Excellent location. Close to everything in old town.
4 out of 5
by David from Australia

Three thumbs up !!!

Posted Apr 1, 2016 on Hotels
The only problem I had was the bedding. In short pyjamas, I sweated all night with the very warm duvet/doona/bed cover. The next night I tried sleeping naked, but again I sweated all night. There was no alternative lighter bedclothes, for example a lighter duvet or a single blanket. Without the supplied bed covering it was too cold to sleep. I do understand it was very cold at the time in Erfurt. That was the only issue I had. The hotel had a great breakfast and I enjoyed it there. Erfurt is an extremely beautiful town well worth the visit.
4 out of 5
by james

Posted Oct 1, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Mercure Hotel Erfurt, Hotel Management
Liebe Gäste, herzlichen Dank für Ihren Aufenthalt in unserem Haus, verbunden mit der tollen Bewertung. Schön das es Ihnen bei uns gefallen hat. Wir würden uns freuen wenn Sie uns bald wieder besuchen und verbleiben mit gastfreundlichen Grüßen Die Hotelleitung
3 out of 5
by Stephen

Posted Sep 1, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Mercure Hotel Erfurt, Hotel Management
Liebe Gäste, herzlichen Dank für Ihren Aufenthalt in unserem Haus, verbunden mit der tollen Bewertung. Schön das es Ihnen bei uns gefallen hat. Wir würden uns freuen wenn Sie uns bald wieder besuchen und verbleiben mit gastfreundlichen Grüßen Die Hotelleitung
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2015 on Hotels
5 out of 5
by Mark from Kingston

Excellent hotel in excellent city

Posted Aug 23, 2015 on Hotels
Great hotel in great location at great price! We did have tea making facilities provided which is very unusual abroad and very welcome. No air con so can be a little hot in the room at night but this is our second stay at this hotel and won't be our last. Breakfasts a bit expensive so we chose to go out every day. Easy to get to from airport and station and lots of restaurants and sights within a few minutes walk.
Comment from Hotel Management
Dec 26, 2015 by Mercure Hotel Erfurt, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Hotel Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
4 out of 5
by Sharon from Salado, TX

Posted Aug 2, 2015 on Hotels
The staff was very helpful and pleasant. Having a complimentary mini bar was a nice surprise. The room was comfortable. It was in an excellent location, within walking distance to the marktplatz, restaurants, and river.
Comment from Hotel Management
Dec 26, 2015 by Mercure Hotel Erfurt, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Hotel Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,