Good afternoon Jill, We are quite troubled by any 1-star reviews, as you can clearly see from our public reviews on all channels, that it is not the typical guest experience that is occurred. Therefore, we have done a full investigation of your allegations... We are surprised to see that you noted so many negative remarks at your time of checkout, as we do notice that upon our standard guest courtesy call performed after your check-in at 3:30pm, that you noted that all was good with your room, and at no point during your stay, did you allow us the opportunity to correct any of these complaints. We have fully inspected your room with our maintenance team and have found there to be no issue with the TV. We do have smart TVs, as advertised, since we are a brand-new property opened in 2022, and we do apologize if you did not understand how to use the TV. We wish that you had let us know so we could have sent a member of staff to provide assistance. We have searched all over the curtains and did find the tiny needle sized hole that you noted, and while I do apologize, we are a bit bewildered as to how that negatively impacted your stay. Furthermore, we have adjusted the bathroom door, and found no issues with the door leading outside of your room, as this is not a complaint that we have ever experienced before in our brand-new hotel. Lastly, I would like to note that we do pride ourselves on having a 5-star team of guest service agents, and in fact, the front desk agent had stepped away from the desk to assist another guest, when you came to check out. Therefore, the staff member that you spoke with when leaving, was in fact a houseman who was clocked out on a break when you came into the lobby. We do apologize that even though he took the time to assist you while on his break, you felt offended that you saw him on his cell phone during his break. We certainly do hope that you are able to find better suited lodging during your next visit to Erie, and once again - we are so sorry that you did not feel satisfied during your visit.

Dear Adrian,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES ERIE. I am happy you were pleased with the superb customer service and friendliness of the staff. However, you expressed that you felt insecure in the surroundings, and you displeased with the fact that you had to pay for use of the electric charger. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Samantha Red Roof Management RediResponse Specialist

Dear Deepak,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES ERIE. We are happy you liked our friendly staff and clean rooms. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Tom, We at the RED ROOF PLUS+ & SUITES ERIE truly appreciate your scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Chad, We’re so glad you shared your feedback following your stay at the Red Roof Inn PLUS+ & Suites Erie. We’d love to welcome you back to this location or any of our other Red Roof properties. Should you be planning a future visit, please note that RediRewards Member Exclusives Rates are available on redroof.com and in the Red Roof mobile app, where members always get the lowest available rate. You can quickly compare rates and see member savings. Booking the Member Exclusives rate is easy. Join or sign in to RediRewards, search for your hotel, and select the Member rate.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Thank you and take care,NishayeRed Roof ManagementRediResponse Specialist

Dear Donnshanique, We at the RED ROOF PLUS+ & SUITES ERIE are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hi Jason,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ & Suites Erie with us. It was so rewarding to see that we earned your 4/5 score with our property being ideal for your needs and that our suite comfortably fit all of your guests. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

The team at our Red Roof Inn PLUS+ & Suites Erie would like to thank you for sharing your feedback with us, Ronald. Your sentiments in relation to our hotel's convenience to your needs and our accommodativeness delighted us. However, you stated that we could benefit from a renovation, as the property is showing some wear. As such, your feedback may be taken into account as Red Roof aims to grow.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your 5-star rating with us, Tanya. Our staff at the Red Roof Inn PLUS+ & Suites Erie was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Good afternoon James, We are very dismayed to read of your negative experience here with us. Please know that this was not the outcome we wish for our guests, and as you can see from our majority of reviews - usually our staff get great feedback. We will be using this as a coaching opportunity for our team, as it was a very new employee that checked you in and perhaps did not convey things as we intended. You can absolutely have guests to your room, you just cannot have guests that are not registered at the front desk stay in your room overnight, or for several hours, simply for our fire code regulations so that we have correct information on file for all of our guests. Regarding the sink, I am so sorry that this simple maintenance fix seemingly ruined your entire morning, and as we do have maintenance on-site every day, we wish you would have let us know so that we could have quickly corrected this issue. We have had out maintenance team look into this issue and correct it immediately upon receiving your review. We truly hope that you will give us another chance to provide a more pleasant and satisfying stay on your next visit to Erie.

Hi Jonathan,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ & Suites Erie. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our services. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you Tiffany, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ & Suites Erie. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. However, please accept our apologies for all inconveniences. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof Management Rediresponse Specialist

Good morning, Thank you so much for the kind feedback! We are sorry to hear that your experience was negatively impacted by the lack of proper cleanliness in the elevator area - and we will ensure that our staff pay more attention to this moving forward. Thank you once again!

Hello Nichole, We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Erie. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and accommodating, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF PLUS+ & SUITES ERIE. Nicole,I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our great staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Nicole, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

Thank you for the positive feedback Nichole!

Dear Shirley,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Erie. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our great suite. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next.Sincerely,ChirellRediResponse Specialist

Hello Steven, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES ERIE. It’s disappointing to see you were displeased with your stay, resulting in a 2/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Thank you again for sharing your review. Sincerely, Red Roof Management

Dear Shawn, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES ERIE. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the cleanliness and nice staff. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely, Red Roof Management

Hello Wendy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES ERIE and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Amanda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES ERIE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, check in to be quick, easy and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Hello Kaytlynne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES ERIE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES ERIE and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Dinorah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES ERIE. I'm so glad we earned your 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding you found us to be a nice place. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thanks, Susan, for sharing this perfect rating of your stay at the Red Roof PLUS+ & Suites Erie. I'm so glad we earned your 5/5 score and I am particularly pleased that you found our property to be good. However, I am sorry to hear that the surrounding area fell short of your expectations. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Julie, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ & SUITES ERIE regarding the pet friendliness and convenience. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Andy, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ & SUITES ERIE regarding the cleanliness of the property, nice rooms and nice staff. I do apologize for the noise disturbances caused that hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES ERIE. I am sorry for any inconvenience caused due to the situation you mentioned regarding coffee. Based on investigations conducted, I realized that you had reserved one of our Deluxe 2 Queen bedded rooms. In the future, should you require such amenity, I would recommend that you book one of our Superior King rooms or one of our Suite 3 Queen Bedded rooms.Thank you again for sharing your concern and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Dear Ralph,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES ERIE. I am happy to read that you found our staff to be very friendly resulting in a 5/5 score.Thank you again for your review. Red Roof hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Cassandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES ERIE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Melissa,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES ERIE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. In the future, please consider adding more detailed comments of your stay to your survey to let us know what we’re doing well and where we can improve. Thank you again for your review and we wish you all the best in your future travels.Sincerely,Sharma Red Roof ManagementRediResponse Specialist

Hello Laura,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES ERIE. I am happy to hear that you found our location to be great, your room to be clean and neat, and our price to be excellent. However, you indicated that there should be a hair dryer in the rooms. As it relates to the hair dryer, feel free to explore our other room options such as: the Superior King room or the Suite Queen Bedded room.Thank you again for your review. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello John,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES ERIE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Renee,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES ERIE. I am happy to hear to read your comments regarding you were pleased with being greeted by Rugby the therapy dog in training, you found our front desk staff to be extremely kind, and all the other kind remarks highlighted resulting in a 5/5 score.Thank you again for your kind words and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Preston,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES ERIE. I am happy to read your comments regarding you found our front desk staff to be very helpful resulting in a 5/5 score.Thank you again for your kind words. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Brenda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES ERIE. I am happy to read your comments regarding you found our front desk staff to be a shining star, so friendly and welcoming, and all the other kind remarks highlighted resulting in a 5/5 score.Thank you again for your kind words. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Kristian,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES ERIE and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

Hello Steven,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES ERIE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Kevin,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES ERIE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Michelle, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF PLUS+ & SUITES ERIE. It was good to learn your bed was comfortable though it was not the one you wanted, the room was decent though small and the hot water was plenty. We are sorry however to have fell short with your your experience as you indicated that the towels were not enough and a few things were a bit of an annoyance for you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems occurring in the future. We will certainly take your comments into consideration in an effort to improve our services and to make guest experiences even better. Please know that we value you as our guest and appreciate your business. Thank you for your review. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you so much for your valued feedback. We will be sure to pass this issue with the cleanliness to our housekeeping team so that we can work on correcting this issue as soon as possible. We thank you for your comments and hope that you give us another chance in the future!

Hello Lena, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES ERIE and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Aileen, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES ERIE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you stay with us again, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Good afternoon, We are so sorry that our elevator was out of service for less than 6 hours time before management was in for the day. This occurred due to a power company flicker, and the staff working overnight did not have the ability to fix it until management and maintenace arrived a few hours later. We did correct this situation as soon as possible, and we have never had elevator issues prior. Staff has been trained during this experience to ensure better communication with guests as far as signage. We do apologize for the inconvenience that this caused you Mark, and we hope you will come back and give us another chance to do better!

Hello Joyce, Thank you for taking a moment to complete our survey. Red Roof Inn PLUS+ & Suites Erie we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hi Amy,I appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Erie. It is truly rewarding to hear that you found our accommodations clean, our bed comfortable and our staff nice. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Kathy,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn PLUS+ & Suites Erie. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hi Michelle,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ & Suites Erie. I'm glad you found our hotel to be clean. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Thank you so much for the terrific review! We appreciate the positive feedback.