Checked in @3PM and the room was not ready.
She decided to put us in a ground floor room # 111, right across from the pool.
The room was old looking and very dirty. The bed skirts had dirty spots
allover. Looks very disgusting.
The beds were just awful. Sleeping in a hammock would
have been better.
As soon as I saw that I called and booked another hotel for the second night
of my stay. Hotels.com were actually nice to give me a refund for the
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your recent stay at the Fairfield Inn Erie Millcreek Mall. I am truly sorry that we dropped the ball during your stay. Please be assured that was you encountered is certainly not the norm for our hotel and we will do everything possible to ensure that this becomes an isolated incident that is corrected moving forward. We do hope to have the opportunity to show you what we truly have to offer, should your travels bring you back to the Erie area.