Ratings based on 447 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very convenient location to everywhere we visit !

Posted Oct 23, 2017
Pros: Convenient location !!
Cons: The refrigerators need to be put up on a table or shelf. Getting too difficult for the handicapped to use !!! We have a hard time using it at all.
Location: Great location near the peninsula and shopping for sure !!
We've been staying at the Glass House for years, and have always enjoyed our stay.
Comment from Hotel Management
Oct 25, 2017 by Glass House, Hotel Management
Thank you so much for taking the time to let us know about your recent stay at the Glass House Inn. We always appreciate it when our guests reach out to us with their thoughts and suggestions. We look forward to seeing again the next time you find yourself traveling to Erie. All the best, Tim & Laura, owners
2 out of 5
by Rajat

Posted Oct 20, 2017 on Hotels
The breakfast is a sham. Didn't even serve a simple bread with a toaster around. No waffle maker either. It's kind of run by a family i guess because the Main office was closed when we arrived at around 11 pm and just said: Mr So and So, please go to room no ....
Comment from Hotel Management
Oct 23, 2017 by Laura, Hotel Management
Sorry you were disappointed in our breakfast but we do not serve a full buffet like you'll find at some of the chain hotels. We advertise a "light continental breakfast," and that's exactly what we offer -- oatmeal, cold cereal, danish, muffins, a fresh fruit, orange juice, tea and plenty of hot coffee. This fact is detailed in the email that is sent to everyone who makes a reservation with the Glass House Inn. Our office hours are also outlined in that very same email. We appreciate you for reaching out to us to let us know your thoughts about our motel. Thank you, Tim & Laura, owners
5 out of 5
by Jill

Family run and owned since the 1950s

Posted Oct 14, 2017 on Hotels
Great little family run Motel. They take pride in their business and it shows. If you aren't ever in this area pleas do stay there and experience what a good Motel should be like.
Comment from Hotel Management
Oct 18, 2017 by Laura, Hotel Management
Thank you so much for this very kind review. We really do take a lot of pride in keeping our motel cozy and welcoming for our guests and it's always a pleasure to hear that our efforts are appreciated. We hope to see you again the next time you travel to Erie. We look forward to it! All the best, Tim & Laura, owners
4 out of 5
by Noel

Posted Oct 8, 2017 on Hotels
Comment from Hotel Management
Oct 12, 2017 by Laura, Hotel Management
Thank you so much for taking the time to let us know about your recent stay at the Glass House Inn. We hope to see you again the next time you travel to Erie. Best, Tim & Laura, owners
4 out of 5
by Dagoberto

Posted Oct 5, 2017 on Hotels
Comment from Hotel Management
Oct 9, 2017 by Laura, Hotel Management
Thank you so much for taking the time to let us know about your recent stay with us. If you ever find yourself in Erie again, we hope you'll choose to stay at the Glass House Inn. Best, Tim & Laura, owners
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Posted Sep 30, 2017
Location: We visited the Erie zoo, the Tom Ridge Environmental Center (highly recommend it) and the beaches at Presque Isle. We also toured the tall ship Niagra
Staff were very accommodating and the motel was in a good location close to Erie as well as Presque Isle. Motel is not brand new but is clean, comfortable and well maintained. Was expecting only coffee and a breakfast roll for breakfast but they also offered juice, cold cereal, toast, muffins.
Comment from Hotel Management
Oct 4, 2017 by Glass House, Hotel Management
Thank you so much, Janet, for letting us know about your recent stay at the Glass House Inn. It sounds like you hit a variety of Erie's hot spots during your visit, and we're so glad that you enjoyed yourself so much. We really appreciate it that you took the time to write this wonderful review and we look forward to seeing you again the next time you're traveling this way. Best, Tim & Laura, owners
5 out of 5
by Rod

Great stay as always

Posted Sep 27, 2017 on Hotels
Had a good stay everything was great other than the Wi-Fi it was slow and sometimes kicked you off
Comment from Hotel Management
Sep 29, 2017 by Laura, Hotel Management
We're so happy that you enjoyed your recent stay at the Glass House Inn, Rod, and we appreciate it so much that you took the time to let us know. Thank you, too, for giving us a heads-up about the difficulties you experienced with our Wi-Fi. No one else has mentioned having a problem, but we're looking into the matter and, if necessary, we will be contacting our internet service provider. We hope to see you again the next time you're visiting Erie. Best, Tim & Laura, owners
4 out of 5
by A verified traveler

Posted Sep 12, 2017 on Hotels
No housekeeping service during stay. Noisy. But very friendly service.
Comment from Hotel Management
Sep 21, 2017 by Laura, Hotel Management
Not sure when you stayed with us, but we have housekeeping service every day. The only thing we can imagine is that you hung the do not disturb sign on your doorknob instead of the maid service requested. Same hanger, different side for each message. Sometimes our guests display the wrong side. We're glad that you enjoyed your stay anyway and we hope that you'll stay with us again the next time you visit Erie. Best, Tim & Laura, owners
4 out of 5
by Charles

Posted Sep 12, 2017 on Hotels
Comment from Hotel Management
Sep 27, 2017 by Laura, Hotel Management
Thank you for letting us know about your recent stay at the Glass House Inn, Charles. We always appreciate getting feedback from our guests. Best, Tim & Laura, owners
4 out of 5
by Mary

A gem of a find!

Posted Sep 12, 2017 on Hotels
This was quite a gem to find. We were traveling home after dropping our daughter off at college and once we decided how far to go and stop for the night, the Glass House Inn was one of the first on the list as the price was just reduced 10%. An old fashioned, no frills motel with a very comfortable room. We explored the area in the morning and was quite nice.The owners / staff were very nice, old fashioned values, which was refreshing.
Comment from Hotel Management
Sep 21, 2017 by Laura, Hotel Management
Thank you so much for letting us know how much you enjoyed your recent stay at the Glass House Inn. Please be sure to pay us another visit the next time you're traveling through Erie. We really look forward to it! Best, Tim & Laura, owners