Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by George

This traveler left a rating score only Posted Apr 19, 2016 on Hotels
5 out of 5
by Kyle

This traveler left a rating score only Posted Apr 9, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 25, 2016 on Hotels
4 out of 5
by Michelle

This traveler left a rating score only Posted Mar 22, 2016 on Hotels
5 out of 5
by Alesha from Sharpsville

Posted Mar 22, 2016 on Hotels
Excellent
4 out of 5
by A verified traveler

Posted Mar 20, 2016 on Orbitz
Bed linens were stained and hotel staff was average.
4 out of 5
by A verified traveler from Webster, NY

Nice hotel near Splash Lagoon

Posted Feb 17, 2016
Pros: Pleasant rooms, the Temperpedic beds took a minute to get used to, but I liked it. Nice lobby and restaurant.
Location: Right near Splash Lagoon with a shuttle to and from so you didn't have to drive and park over there.
We had a nice stay, the room was large and quiet. The heater was a little fussy, too hot or too cold, hard to set for an optimum temperature. A little too much chlorine in the hot tub for my liking, but maybe that is good for a hotel to keep germs down. The food in the Safari Lounge was served quickly and was good. We enjoyed the breakfast and the snacks in the lobby. Would have liked for the price of a room for the breakfast to be included, but it wasn't too expensive. The staff was friendly and the made to order station was great. The biggest drawback was that the weather was terrible towards home and we wanted to stay an extra day, but they ran out of rooms and we had to head out into a large winter storm.
5 out of 5
by Kristin from Buffalo

Fun trip

Posted Feb 15, 2016 on Hotels
Fun and great!
5 out of 5
by A verified traveler from Erie, Pa

very pleased

Posted Feb 13, 2016 on Hotels
It was just what we needed
2 out of 5
by A verified traveler from Ohio

Uncomfortable bed

Posted Feb 9, 2016
Bed was supposed to be adjustable. It would not adjust and was like a rock. Staff member at time of checkout was less than friendly.