Ratings based on 307 Verified Reviews

4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 21, 2018
Nice hotel Lots of things to do right around it
3 out of 5
Recommended
for Everyone
by A verified traveler

Family vacay

Posted Mar 13, 2018
We arrived at the hotel around 2:30pm in hopes to check in early. They told us that check in was not until 4. On the website it said 3pm. So we did a little shopping and returned at 4:30pm. Our room as well as many others for other customers was not cleaned yet so we had to wait. It was a really long time waiting with two small children, waiting in the front lobby until almost 7!! Being short cleaning staff was likely the problem and having customers have late checkouts. Very frustrating start to the vacation. We would likely stay somewhere else down the street to prevent this again. The other holiday inn was just down the street.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2018
Staff was friendly. Bathroom needed some repairs. Beds were comfortable and the room was spacious.
3 out of 5
by A verified traveler

Hotel ok, water park not included

Posted Nov 27, 2017 on Hotels
Very disappointed that the site made it look like the water park isn't included. IT IS NOT! we were able to use nearby pool but considering booked it for my son's birthday we were terribly disappointed.
4 out of 5
by Kenneth W.

stay was just okay

Posted Oct 16, 2017 on Hotels
Room was large and comfortable. One of the quietest ever. Desk chair was broken. Sink drains were slow.
5 out of 5
by William

This traveler left a rating score only Posted Oct 15, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2017
Good location. Clean and lots of space. Attached to splash lagoon so awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Great location.

Posted Sep 28, 2017
Enjoyable place to crash after work. Friendly staff. Comfortable & clean room. Nice breakfast.
3 out of 5
by A verified traveler from Toronto

Average

Posted Sep 11, 2017
The hotel is in need of upgrading.older style getting worn.
4 out of 5
by Leilani

This traveler left a rating score only Posted Sep 9, 2017 on Hotels