Ratings based on 1,180 Verified Reviews

3.5 out of 5
73% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

VERY NICE STAY

Posted Apr 23, 2018
Pros: Everything and especially the price!
My daughter, granddaughter and I were going to Splash Lagoon on Saturday am, so we drove up Friday night and spent the night. We arrived around 8:30 pm and the hotel staff was absolutely amazing and helpful. The room was very comfortable and clean and had everything we needed. I especially LOVED the price. I have stayed at much more expensive hotels that can't hold a candle to this one. Nice breakfast and just a wonderful experience all around! Took 5 mins to get to Splash Lagoon in the am.
Comment from Hotel Management
Apr 23, 2018 by Managing Partner, Hotel Management
Thank you very much for staying with us! we try our best to make sure everyone has a great time with us and enjoys themselves. We appreciate your great feed back and hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Clean and neat

Posted Apr 18, 2018
Great affordable hotel in Erie! Easy access to Highway and there is a Tim Hortons close by... a bonus for Canadian travellers! Check and out was easy and stafff was super friendly!
Comment from Hotel Management
Apr 18, 2018 by William Dietz - GM , Hotel Management
Thank you for staying with us! We appreciate your great feedback and can't wait to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Nice Budget Hotel

Posted Apr 17, 2018
Very Friendly Staff. Clean rooms. This is a budget hotel so don't compared to Hilton. Breakfast to decent have two waffle stations, large BF area. Worth for the price I paid. 24x7 coffee in lobby can't ask for more.
Comment from Hotel Management
Apr 18, 2018 by William Dietz - GM , Hotel Management
Thank you for staying with us! We appreciate your great feedback and can't wait to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel. Close to the casino.

Posted Apr 1, 2018
Pros: Rooms are always clean and the staff is nice.
Cons: Upgrades throughout the rooms and building would be nice.
Location: Casino's fun, there's a few places around the hotel. But one exit back on I-90 West to Peach St. is best. Lots of places. Millcreek Mall is my fav.
Wish the beds were more comfortable and that they had better shampoo (also, add conditioner). And better body wash.. My husband and I really enjoy our stay there. We just say we wish they would upgrade a little :-)
Comment from Hotel Management
Apr 2, 2018 by William - GM , Hotel Management
Thank you for staying with us! We are in the process of slowly but surely upgrading and updating our facilities. We hope to see you again soon so you can see all our hard work!
1 out of 5
by A verified traveler from toronto

No hot water

Posted Apr 1, 2018
The hotel has ongoing problems with no hot water when the hotel is full. The hotel is always full so in the mornings 7 am to 12 noon and 7 PM to 12 midnight the water is cold to very cold. They know this but have a stock answer to customers. If you've booked through Expedia they don't compensate 1 cent.
Comment from Hotel Management
Apr 5, 2018 by William Dietz - GM, Hotel Management
Thank you for staying with us! We are currently in the process of working with a special contractor to fix our water issues, I sincerely apologize for any trouble you may have encountered during your stay. If you contact Expedia regarding this issue, they will contact us at the hotel and we will attempt to come to an agreement on compensation. I, again, apologize for the issues, and I promise you we are working to get them fixed as soon as possible. Thank you for your feedback and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great for the price!

Posted Mar 26, 2018
Pros: Friendly staff, very comfortable beds, clean. Convenient stop on the way.
Cons: There was no fruit for breakfast which was a disappointment, when we were finishing our breakfast a member of staff appeared with a basket of apples.
Location: We only top for the night, didn't have a chance to explore.
My daughter and I spent the night on our trip back from Toronto. We arrived at the hotel after 8:00 pm and were greeted by the hotel's very friendly staff. He was very courteous and gave us information about dinning places around the area.
Comment from Hotel Management
Mar 29, 2018 by William - GM , Hotel Management
Thank you for staying with us! We appreciate your great feedback and hope to see you again soon!
5 out of 5
by A verified traveler from hamilton,ontario

A nice place to stay while on the road.

Posted Mar 17, 2018
We always stay here. Nice friendly staff. Decent rooms. Amazing breakfast. Conveniently located.
Comment from Hotel Management
Mar 17, 2018 by Managing Partner, Hotel Management
Thank you very much for staying with us! We try our best to make sure everyone has a great time during their stay with us.We appreciate your feedback and hope to see you back in the future
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price.

Posted Mar 16, 2018
The room was nice, clean and comfortable. Had everything we needed. Wish the continental breakfast was bigger though because there was no room to move around due to all the people that seemed to come downstairs at the same time we did. Also, the wait for the waffles was super long, they should get a few more waffle makers lol. All in all, it was a nice place to hang out and sleep in. Thank you
Comment from Hotel Management
Mar 16, 2018 by Managing Partner, Hotel Management
Thank you very much for staying with us! Yes, we will make sure to put out 2nd waffle maker. We appreciate your feedback and hope to see you back in the future
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Mar 11, 2018
Great place to stop in a snow storm. Staff extra friendly. Convenient to highway.
Comment from Hotel Management
Mar 12, 2018 by Managing Partner, Hotel Management
Thank you very much for staying with us! We appreciate your great feedback and hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mont Tremblant, Quebec

Close to the Highway

Posted Mar 4, 2018
Pros: Proximity to Interstate
Cons: More hot water. Morning shower was tepid at best.
I just needed a quick place to stay on my way to Nashville. This suited the bill. Room was clean, pretty quiet and only 3 minutes from the interstate. There is a restaurant within walking distance and a Taco Bell also. I arrived after midnight so can't comment on these. Breakfast was simple but adequate. Staff were polite and helpful.
Comment from Hotel Management
Mar 4, 2018 by Managing Partner, Hotel Management
Thank you very much for taking the time to review us. We are already addressing the hot water issue. We appreciate your feedback and hope to see you again soon.