Ratings based on 442 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from markham

Excellent...great breakfast selection.

Posted Sep 8, 2016
Will definitely stay here again... convenience with shopping
5 out of 5
by A verified traveler

Close to shopping

Posted Aug 29, 2016
Well equipped room. A little disappointed that breakfast only went to 9:30 am.
3 out of 5
by A verified traveler from PA

OK but avoid the handicap rooms.

Posted Aug 17, 2016
Pros: I had a room.
Cons: Shower and breakfast.
My room had a handicap shower with the result that the shower head was at shoulder lever. Also, the hose supplying the handheld showerhead had a leak mid hose that sprayed everywhere. The breakfast featured eggs prepared in a way that I have never seen before. The sausage was excellent the one day that it was thoroughly cooked. The rest of the breakfast was good. Very difficult to find this hotel. They need much better signage.
5 out of 5
by A verified traveler from Pittsburgh, Pa

Friendly helpful staff

Posted Aug 16, 2016
Hotel was walking distance from the mall and located close to 79. The hotel staff was very friendly and helpful with ideas and recommendations for our stay. The hotel pool also had late hours for adult only swim which is a nice way to end an evening before bed
Comment from Hotel Management
Aug 19, 2016 by Rachel , Hotel Management
Thank you for sharing your experience at the TownePlace Suites Erie. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the TownePlace Suites Erie and we hope you choose to stay with us again whenever your travel needs bring you back to Erie.
5 out of 5
by A verified traveler from New Jersey

Convenient to everything

Posted Jul 18, 2016
Pros: Very clean and current with all the @home away from home items.
Cons: nothing
Location: Directly across from the millcreek mall and tons of shopping and 30 minutes to the beaches.
Newly renovated, excellent breakfast and great sleeping accommodations. Would stay again. Very friendly staff and easy check-in.
Comment from Hotel Management
Jul 24, 2016 by Rachel , Hotel Management
Thank you for sharing your experience at the TownePlace Suites Erie. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
by Joe from Mississauga

Overnight in Erie Pa

Posted Jun 20, 2016 on Hotels
Stayed overnight. Hotel was full, baseball, soccer, and basketball tournaments. With this, the front desk staff was professional and courteous. Breakfast was what could be expected.
Comment from Hotel Management
Jul 24, 2016 by Rachel, Hotel Management
Thank you for sharing your experience at the TownePlace Suites Erie. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
by Kyle from USA

Nice stay

Posted Jun 12, 2016 on Hotels
The hotel was a little difficult to find as it is tucked behind a shopping center and other retail locations with another hotel blocking the view of this one from the road. Once you get to the location, it is very conveniently located with shopping,eating and site seeing all close by. The hotel was undergoing renovations so there is a lot of construction equipment. The pool is a little on the small side with no hot tub at this location. The room itself was nice other than needing some maintenance. There were a couple of lights out in the room and the bathroom fan sounded like it needed replaced. I hope that it did not wake everyone on the floor up when I turned the light (which also controls the fan) on in the middle of the night.
Comment from Hotel Management
Jul 24, 2016 by Rachel, Hotel Management
Thank you for sharing your experience at the TownePlace Suites Erie. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the TownePlace Suites Erie and we hope you choose to stay with us again whenever your travel needs bring you back to Erie.
5 out of 5
by Sana from Bahrain

Very nice hotel and staff

Posted Jun 7, 2016 on Hotels
The room was very nice and the people who worked at the hotel were very nice and helpful
Comment from Hotel Management
Jul 24, 2016 by Rachel, Hotel Management
Thank you for sharing your experience at the TownePlace Suites Erie. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
by Christopher

This traveler left a rating score only Posted May 8, 2016 on Hotels
5 out of 5
by Carla from Columbus

Good night sleep

Posted Apr 25, 2016 on Hotels
It was great and we had to book last minute so we were glad to be there.