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Reviews of Château d'Ermenonville

Château d'Ermenonville
Rue Rene De Girardin, Ermenonville, OISE

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

ce n'est pas la vie de château !!
Nous avons réservés une chambre standard, la taille est correcte, la salle de bains est très grande, mais odeur de remontée d'égout. Nous avons du ouvrir la fenêtre pour atténuer l'odeur ! Pas de patère pour accrocher les serviettes dans la salle de bains. Les oreillers sont de mauvaise qualité (en synthétique vieillissant). La couette est trop petite pour la housse, donc elle ne couvre pas tout le lit ! L'ascenseur faisait un bruit infernal et les lumieres du couloir restent allumées toute la nuit, ce n'est pas éco-responsable !
Stayed 1 night in Dec 2023

8/10 Good

Olivier

Stayed 1 night in Dec 2023

10/10 Excellent

XOCHIL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for a chateau to stay during our last day in Paris that was close to the airport and was stunning! This space was it! It’s beautiful has some great history and it’s peaceful! So happy we booked!
Stayed 1 night in Oct 2023

10/10 Excellent

Philo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was gracious and very helpful. The grounds are stunning, as is the Chateau.
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Stayed 1 night in Oct 2023
Response from Cécile on Oct 25, 2023
Dear Mr Silk, we thank you very much for your rating and are delighted that you enjoyed your stay. We will welcome you with great pleasure for another time,Sincerely,Cécile - The Reception

8/10 Good

K

Stayed 2 nights in Sep 2023
Response from Cécile on Oct 25, 2023
Dear Ms. Kidder,We thank you for your rating and are delighted that you enjoyed your stay! We look forward to welcoming you back to the castle,Best regards,Cécile - The Reception

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Caroline Laigneau - Director on Sep 4, 2023
Thanks a lot for your kind comment, we look forward to welcoming you soon.Caroline Laigneau - Director

2/10 Terrible

Ludmila

Stayed 1 night in Aug 2023
Response from Caroline Laigneau - Director on Sep 4, 2023
Dear Mister Chappelle,After talking to you on the phone, I understand that you were only unhappy about the fact that our restaurant was closed during your stay. As stated on our website the restaurant is closed on mondays and tuesdays. I do appologies for the inconvinience. We will see with Expedia if we can make our openning days more clear on their interface.All the best, Caroline Laigneau - Director

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was my dream to go back in time and stay in the old château. I absolutely loved my stay. Staff is very welcoming, attentive and helpful. Beautiful parks around, quiet, perfect place to unwind and relax. Very good food at the restaurant and pastries in the morning for breakfast.
Stayed 1 night in Aug 2023
Response from Caroline Laigneau - Dorector on Sep 4, 2023
Dear Larissa, Thanks a lot for your kind words, we do apreciate your considreation and are happy you enjoyed the peace of the castle and gardens.We look forward to welcoming you again.All the best, Caroline Laigneau - Director

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Caroline Laigneau on Sep 4, 2023
Thanks a lot your grade.We look forward to welcoming you again.All the best, Caroline Laigneau - Director

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an absolutely stunning property. From the moment we drove up the beautiful driveway and saw the majesty of the chateau looming above us, we were in a state of wonder. It is simply exquisite with traditional grand features and very elegant and tasteful decor. Frederic at reception looked like a rock star but was extremely helpful and could not do enough to accomodate our family. He took photos of the family, looked after our needs and always ensured we had everything we required. This is one property you must stay in, superbe!
Stayed 1 night in Jul 2023

8/10 Good

Patrice

Stayed 1 night in Apr 2023
Response from Caroline Directrice on Jun 15, 2023
Un grand merci pour votre venue

8/10 Good

Yaz

Stayed 1 night in Feb 2023

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Demeure d'exception ! Très bon séjour, personnel agréable et a l'écoute, repas servis en chambre, très apprécié. Lieu incontournable pour les amoureux d'histoire.
Stayed 1 night in Jan 2024

10/10 Excellent

STEPHANE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing castle! Nice small town!
Great place. Amazing castle.
Stayed 1 night in Aug 2023

10/10 Excellent

Herve

Stayed 1 night in Nov 2023

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel endroit, hors du temps
Stayed 1 night in Nov 2023

10/10 Excellent

Christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top ! okéééééééééééé
Après un super accueil, la découverte de ma chambre fut au top. Une vu sur le parc Magique.
Stayed 1 night in Sep 2023
Response from Cécile on Oct 25, 2023
Bonjour Monsieur Sallaz, nous vous remercions vivement pour vos commentaires, ce fut un plaisir de vous accueillir au domaine et espérons vous revoir de nouveau!Bien cordialement,Cécile - La Réception

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from caroline Laigneau - Director on Sep 4, 2023
Thanks a lot your grade.We look forward to welcoming you again.All the best, Caroline Laigneau - Director

10/10 Excellent

Saïd

Stayed 1 night in Aug 2023
Response from caroline laigneau - director on Sep 4, 2023
Dear Said, Thanks a lot your grade.We look forward to welcoming you again.All the best, Caroline Laigneau - Director

10/10 Excellent

sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from caroline Laigneau on Sep 4, 2023
Thanks a lot your grade.We look forward to welcoming you again.All the best, Caroline Laigneau - Director

8/10 Good

MYRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel veut vraiment satisfaire le client. Très beau parc
Stayed 1 night in Jul 2023
Response from Caroline Laigneau - Directrice on Sep 4, 2023
Chère Myriam,Un grand merci pour votre commentaire, les équipes seront ravies.Au plaisir de vous recevoir à nouveau, Caroline Laigneau - Directrice

8/10 Good

Alain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Caroline Laigneau on Sep 4, 2023
Thanks a lot your grade.We look forward to welcoming you again.All the best, Caroline Laigneau - Director

6/10 Okay

Chaelee

Liked: Staff & service, property conditions & facilities, room comfort
Bad room condition
I know this is old castle but the room condition is so bad. I cannot believe it is only changed to the hotel last year. The room looks like 20 years old non renovation hotel. The outside of hotel room looks pretty but they should spend more money to improve. Or they should decrease the room charge.
Stayed 2 nights in Jul 2023
Response from Caroline Laigneau - Director on Sep 4, 2023
Dear Chaelee,I happy to inform you that the renovation of our hotel is planned for november this year. As it is an historical monument, it will be done in respect to the monument.I do hope you will come back to see the changes, Caroline Laigneau - Director