Ratings based on 89 Verified Reviews

3.9 out of 5
68% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler

2 great nights at Victoria Manor

Posted Dec 10, 2017
Pros: A couple of hours or a week this is a good safe place to stay
Location: Waking distance to the zoo. 10 minute shuttle to Star City.
Booked the Deluxe Suite and was not disappointed. Large room with hot tub/jacuzzi. Ordered several meals from room service. All meals were very good and served in a timely manner. I highly recommend and would stay again without hesitation.
Comment from Hotel Management
Dec 12, 2017 by sandy, Hotel Management
Good Day! Thank you so much for staying with us. At your service, Sandy Paguirigan
4 out of 5
by A verified traveler

Comfy and peaceful

Posted Nov 14, 2017 on Hotels
The picture of the selected room is different but they offer us to change iif we want. We felt comfortable staying for 2 days. It was a great stay.
Comment from Hotel Management
Nov 20, 2017 by sandy, Hotel Management
Good Morning! Thank you for staying with us and much appreciated review! At your service, Sandy Paguirigan
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
Good secure location for the neighborhood it is in.
Comment from Hotel Management
Nov 20, 2017 by sandy, Hotel Management
Good Morning, Thank you so much for the review. At your service, Sandy Paguirigan
5 out of 5
by david

Posted Oct 29, 2017 on Hotels
everything more than perfect, wonderful house maid ,i think i love her
Comment from Hotel Management
Nov 6, 2017 by sandy, Hotel Management
Good Day! Thank you so much for staying with us. Much appreciated review! At your service, Sandy Paguirigan
5 out of 5
by david

Posted Oct 29, 2017 on Hotels
Everything was great about this stay ,best i have had in Manila for value ,what topped it off were the staff, very helpful very friendly , i had left my laptop behind so they allowed me in the office on occasions to use there computer ,this turned out to be very helpful ,room service and food was great really good ,
Comment from Hotel Management
Nov 6, 2017 by sandy, Hotel Management
Good Day! Thank you so much for the review and compliments At your service, Sandy Paguirigan
5 out of 5
by david

excellent stay

Posted Oct 29, 2017 on Hotels
i was so surprised by the standard of this room ,all euro type bathroom fixings and tiles big walk in shower and bathroom ,massive plasma tv ,excellent say
Comment from Hotel Management
Nov 6, 2017 by sandy, Hotel Management
Good Day! Thank you so much for staying with us At your service, Sandy Paguirigan
1 out of 5
by A verified traveler from philippines

RESPECT

Posted Sep 18, 2017
Pros: the room was good , but why is it when I book online the cost is 60 USD but in person is 90 USD, rip off
Cons: staff needs to be monitored. why do they think its all about money and not service, kindness and consideration. I have a whole new view of the people
Having a bellboy come in and take a phone for 790 peso bill. Will NEVER stay there again. Total disrespect in all aspects. And they refused to answer the phone when I was calling.
Comment from Hotel Management
Oct 13, 2017 by sandy, Hotel Management
Good Day! Thank you for the review and comment. We appreciate it and we will take necessary actions on the matter At your service, Sandy Paguirigan
4 out of 5
by paul

Posted Jul 19, 2017 on Hotels
good food there and staff excelent,il stay again
Comment from Hotel Management
Sep 4, 2017 by sandy, Hotel Management
Good Morning! Much appreciated review and compliment At your service, sandy
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2017
Nice and clean room. Good price quality relation. Total recommended for turist staying for a couple days in Manila.
Comment from Hotel Management
Jul 19, 2017 by sandy, Hotel Management
Good Morning! Thank you for staying with us. At your service, Sandy L. Paguirigan
5 out of 5
Recommended
for Business Travelers
by A verified traveler

great area

Posted Apr 9, 2017
Pros: cleanliness
Cons: hotter water in shower......as typical in phillipines the swower was a bit colder than i like
Location: close walk to everything i wanted and close to airport too
it was much better than i expected for the low price
Comment from Hotel Management
Apr 11, 2017 by sandy, Hotel Management
Good Morning! Thank you so much for the review and feedback At your service, Sandy Paguirigan