Ratings based on 24 Verified Reviews

4.2 out of 5
89% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by DEBA PRASAD

Clean hotel. Cockroaches were seen in the room

Posted Mar 4, 2017 on Hotels
Wi fi should be accassable from any where in in hotel. Food quality is ok. Linen should be better quality.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great hotel in quiet location.

Posted Mar 10, 2016
Pros: Staff is extremely courteous and room was quiet and very comfortably appointed
Cons: Everything is up to par
Location: Located in a quiet cul de sac close to all facilities.
Love this hotel located next to shipyard. Excellent service, very comfortable and spacious room, courteous staff, rooftop restaurant with lovely pool. This is my second stay and the hotel has been upgraded to meet modern standards. I will come again. Thank you , Mercy, for making my arrival into Cochin an easy transition.
5 out of 5
by A verified traveler

5 star comfort at the hotel.

Posted Jan 25, 2016 on Hotels
Truly good hotel and superb service.
5 out of 5
by HEEMANSHU from Chennai

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Posted May 30, 2015 on Hotels
Good Hotel
4 out of 5
by VENUGOPAL from Dallas, TX

Good value.

Posted May 22, 2015 on Hotels
Good hotel. Very attentive staff. Excellent restaurant. Crowded area but easy to find transportation. Good value.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was good. Value for money.

Posted Mar 14, 2015
Pros: Ambience, cleanliness, hospitality.
Nice experience. Staff is good. Breakfast served was tasty. Location convenient.
3 out of 5
by A verified traveler from Ottawa, ON

Not so Luxury Business Hotel

Posted Jan 24, 2015
Pros: Location is good. Breakfast was nice and tasty.
Cons: Need WiFi!
Location: Short walk (15 minutes) to the Jetty Boat to Fort Kochi. Close to the train station (2km). All in all, very central location.
Checkin was easy and quick. Staff was numerous and helpful enough. This hotel is a 3 star hotel. One elevator was not working, sheets had holes in them, got bitten a few times during the night by mosquitos/spiders? Room has no clock/alarm. The fact that this hotel calls themselves a luxury business hotel is kind of ridiculous. There was no free WiFi in rooms (Surcharge 500 INR per day) an none in public areas. his was very inconvenient for us as we needed to check emails, maps and schedules of train/bus. The description on Expedia is accurate, but the hotel should rethink about offering free WiFi at least in the general areas. Breakfast was included, very nice selection and good food.
4 out of 5
by Rakesh from Mumbai

Centrally Located

Posted Sep 25, 2014 on Hotels
Centrally located on M.G.Road, with clean & comfortable rooms. However the room service needs to improve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable.

Posted May 20, 2014
This is a good hotel with great restaurant, clean and well kept, only drawback is has terrible humming sound I am the room, I don't know if it's the gen set or anything else, and secondly there are many restricted to photography areas as it is next to the cochin port... It feels little uncomfortable as there are boards of the notice every 10 feet, otherwise it's good.
5 out of 5
by Dr John from kerala

Posted May 5, 2014 on Hotels
Enjoyed the stay.Rooms were comfortable,Good south Indian breakfast,goodservic not far from city centre