Outdoor pool, pool umbrellas, sun loungers

Reviews of Kenzi Rissani Hotel

4 out of 5
Kenzi Rissani Hotel
Avenue Moulay Ali Cherif, Errachidia

Reviews

4.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

7.4/10

Cleanliness

4.8/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nabeel

Traveled with family
Disliked: Staff & service
The worst
Rude staff.Manager has no people and hospitality skills.
Stayed 1 night in Feb 2024
Response from Khalid MAWLOUD / D.G on Feb 29, 2024
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.

2/10 Terrible

Nabeel

Traveled with family
Disliked: Staff & service
A nightmare
rude staff.Manager has no leadership skills. An absolute nightmare.
Stayed 2 nights in Feb 2024
Response from Khalid MAWLOUD / D.G on Feb 17, 2024
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.

10/10 Excellent

Dr. JR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is completely renovated or new. The rooms (I booked) a suite are excellent! The hotel is located conveniently close to the airport- we heard no noise - extremely few flights anyway. The pool is beautiful (not heated -January) The staff was very friendly and made the stay pleasant. The only thing we did not like were the pillows which were way to thick. Summary: strongly recommended
Stayed 1 night in Jan 2024
Response from Benjelloun Khalid / Directeur Général. on Jan 8, 2024
Dear Customer,We are delighted to learn that you were satisfied with our services and that we met your expectations. We strive to make every pillow comfortable, and every guest feel welcomed and appreciated.We have different sizes of pillows , next time please ask the front desk to bring you a suitable pillow for you.Kindest regards.