Ratings based on 129 Verified Reviews

4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Newport Wales

Short trip for wedding.

Posted Oct 17, 2017
I booked through Expedia for my son and I ,we had two rooms which were doubles, quite small but adequate. lovely. Alcony and sea view. No tea making facilities. Restaurant was large and an outside area too. Food was mediocre but hot and fresh. Breakfast was very good. Pool clean very cold lol. Children's pool fabulous. Some very comfortable daybeds for adults only. All inclusive not as much available as others I have stayed in but again adequate.
Comment from Hotel Management
Oct 19, 2017 by Intertur Hotels Team, Hotel Management
Dear Janice. Thank you for your feedback. We are pleased to know you had a fantastic stay at our hotel. We take note regarding the need of improving food variety for future improvements. We hope you give us the chance to accommodate you again. Best regards
5 out of 5
Recommended
for Families
by A verified traveler from Oxford

Lovely Hotel has everything you need on site .

Posted Oct 12, 2017
Pros: Cleanliness of rooms Friendliness of all staff. Good selection of food
Cons: For me everything works well as it is
Location: Nice little resort with plenty of bars and restaurants if required. Good bus services to different parts of the Island. Market on Wednesdays.
Been coming to the Miami since 2003 and still feel so comfortable with everything
Comment from Hotel Management
Oct 19, 2017 by Intertur Hotels Team, Hotel Management
Dear christine. Thank you for your review. It's a pleasure for us to know that once again you chose our hotel for your stay in Ibiza. We cannot wait to see you again. Best regards
4 out of 5
Recommended
for Families
by A verified traveler from UK

Good hotel right on the beach

Posted Aug 23, 2017
Pros: Relaxed environment and friendly staff.
Cons: Don't know if it was true of all rooms but the mattress was rock hard.
Location: Es Cana is a smallish resort which doesn't seem to have grown much in size since the first time I went there over 30 years ago.
The Miami is a pleasant enough hotel. We stayed on a B&B basis and so cannot comment on the lunches/dinners. However for breakfast there was always plenty of options - both hot and cold food - and it was well stocked. There were enough activities at the hotel if you want to do something other than laze by the pool. The "getting-a-sun-lounger" thing can be seen as a bit of a farce with everyone having to queue to get a bed, but equally it stops people having to get up mega-early in order to get a sun-lounger. It still doesn't stop people bagging a bed and then not actually coming back again until mid-afternoon. The hotel is right next to the beach and has a nice area for kids to play in. I saw a comment from someone saying it was too far from the shops and restaurants. Well it might be from the shops but then if you do your research beforehand then you would realise that anyway. There is still a supermarket next door and beach shops close by. Overall it is a good family hotel.
Comment from Hotel Management
Aug 29, 2017 by Intertur Hotels Team, Hotel Management
Dear Mark. Thank you for your comment. We are glad to know you had a nice stay with us. We take note reagrding your comment about beds for future improvements. We are looking forward to seeing you again. Kind regards
5 out of 5
by Callum

No fault to be found:

Posted Aug 5, 2017 on Hotels
Upon arriving at the hotel, we were met by a very friendly and welcoming man on reception, despite it being around 3:00am! This standard was maintained throughout our stay by all members of staff, from barstaff to waiters/waitresses, there was always service with a smile :) Our twin room was slightly smaller than anticipated, however as we only used the room to sleep and get changed, this was not really an issue. Despite its size, the room had everything you need from spacious, comfy beds to a fridge with ample room. The room was always clean thanks to the cleaning staff who came everyday. We also had an immaculate view from our balcony across the beach. There was always something to do and there was always plenty of food to choose from at breakfast, lunch and dinner, I could not find a fault. Overall, we had a lovely holiday at Hotel Miami Ibiza and I would definitely recommend staying here!
Comment from Hotel Management
Aug 29, 2017 by Intertur Hotels, Hotel Management
Dear Callum. Thank you for your review. It's a pleasure for us to know you had a great stay at our hotel and to know we met all your expectations. We hope you give us the chance to accommodate you again. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Aug 3, 2017
Gooooooood loved is good for kids they have a gooooood time
Comment from Hotel Management
Aug 29, 2017 by Intertur Hotels Team, Hotel Management
Dear antonio. Thank you for your review. We are proud to know you and your family enjoyed your stay with us. We cannot wait to see you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from london england

Nice hotel shame about the smell

Posted May 27, 2017 on Ebookers
Lovely hotel.. Lovely food. Mostly friendly staff The only minus I give the hotel is the smell around pool side and bar area which is foul open sewage SORT IT OUT !!!!!!
Comment from Hotel Management
Jun 5, 2017 by Intertur Hotels, Hotel Management
Dear jan. Thank you for your comment. We are glad to know you enjoyed your stay with us. We hope you give us the chance to accommodate you again. Kind regards
5 out of 5
by Alison

Great holiday

Posted May 11, 2017 on Hotels
The local area is perfect for young families although lacks some Spanish restaurants and seems to cater to the tourist trade quite heavily. Which is a shame as some tourists like trying local cuisines. The hotel is perfect for young families and feels very safe and despite having all inclusive custom there wasn't any drunk people who had over done it
Comment from Hotel Management
Jun 5, 2017 by Intertur Hotels, Hotel Management
Dear Alison. Thank you for your feedback. It's a pleasure for us to know that you enjoyed your stay with us and to know we met all your expectations. We cannot wait to see you again. Best regards
3 out of 5
by A verified traveler from london

Hotel near beach

Posted Oct 24, 2016
Pros: View, cleanliness
Cons: Check in and out
Location: Nothing much close
Found it too far from shops and retaurants Room not one booked Wifi not free all over hotel
Comment from Hotel Management
Jan 14, 2017 by Intertur Hotels Team, Hotel Management
Dear lellie. Thank you for your comment. We take note of all negative points in order to improve our services. On the other hand, if you want a hotel near restaurants or bars we recommend you our Intertur Hotel Hawaii Ibiza or our hotels in Majorca. We hope you give us the chance to accommodate you again at any of our hotel.
5 out of 5
by A verified traveler

Great Family Hotel

Posted Sep 27, 2016 on Hotels
Great family hotel which exceeded our expectations- it is very busy & lots of kiddies even in Sept so not the best place for couples wanting a quiet retreat! Food very good, brilliant location close to beach & Es Canar. Lovely staff & all in all very well run hotel. We hate having to wear wrist bands for half board but aside from that very happy with hotel
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Dear guest. Thank you very much for your review. We are proud to know you had a great stay with us. We hope you give us the chance to accommodate you again. Best regards
4 out of 5
by A verified traveler

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Thank you for rating our hotel with 4 points. We are looking forward to seeing you again. Kind regards