Ratings based on 26 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Very reasonably priced

Posted Oct 26, 2016
Pros: Food was very varied with plenty of choices, the room was very clean and the linen changed regularly, The location was quiet, all in all a good place to stay for our budget.
Cons: The hotel bar was tiny considering the number of guests, shuttle bus to town would be good.
Location: Es Cana beach, and the hippy market are good, the bus to Ibiza town from Es Cana is really cheap e 7.10 for 2 people.
Comment from Hotel Management
Oct 28, 2016 by Elena García, Hotel Management
Dear Ev, First of all, thank you so much choosing us as a hotel to stay on Ibiza and sharing your feedback on Expedia! We’re glad to read that you enjoyed our food and the cleanliness of your room and also our location and facilities! We look forward to welcoming you again, Have a lovely day, Elena García Quality & Hospitality Assistant
2 out of 5
by A verified traveler from North Wales

Very poor hotel

Posted Aug 28, 2016
Pros: Nothing
Cons: Needs redecoration and new bathrooms. The bath had tape around the tops and the toilet pan was very stained.
Location: We were in Ibiza for a wedding, so did not see much of the area.
Luckily we were only there for 2 nights. If we had booked for a week or so, we would have moved to another hotel. Doesn't warrant even 3 stars. Desperately needs redecoration to the rooms. Didn't take up our evening meals, so can not comment on the food.
Comment from Hotel Management
Aug 31, 2016 by Hospitality Manager, Hotel Management
Dear Margy, Thank you for your review and visit! All feedback helps us to improve our services and installations as it is considered as an opportunity to get better. On the other hand, we would like to inform you that our company is committed to remodel all of our hotels to position ourselves as a leader in the hospitality industry. We take into account your comment and we hope to be able to welcome you back in the near future! Kind regards, Anna E. Hospitality Manager
2 out of 5
by A verified traveler

Posted Aug 27, 2016
Expected a little bit more, would not recommend for young couple definitely a family oriented place. Food for all inclusive was disappointing
Comment from Hotel Management
Aug 28, 2016 by Hospitality Manager, Hotel Management
Dear guest, Thank you for taking your time to share your experience on Expedia. We feel sorry that we did not meet your expectations, as you said, we are a familiar hotel. We recommend you to check our website in order to book in another Palladium “Only Adults” Hotel. We are sure you will like it! Kind regards, Anna E. Hospitality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Paradise! Great hotel for families, close to beach

Posted Aug 4, 2016
Great snorkeling beach, water park for the kids, hippy market nearby, and relaxing atmosphere...we will be back!
Comment from Hotel Management
Aug 5, 2016 by Hospitality Manager, Hotel Management
Dear Anonymous, Thank you for sharing your opinion about Fiesta Cala Nova Hotel. We are glad to know you enjoyed your stay with us! Hope to see you next year! Kind regards, Anna E. Hospitality Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff, Wales

Good family hotel in a lovely location

Posted Aug 1, 2016
Pros: It's location and its family orientation.
Cons: We like the 'family' room the be a little larger. Beach / pool towels to be available free. Wi-fi to be free or less expensive.
Location: A good location with easy links to other places on the island. Plenty of things to do for all ages, perhaps not for those who like quiet places.
We had a lovely holiday in a super location. The hotel provided good facilities and events for families. We had a beautiful sea view. The food was good and provided plenty of choice for all. Staff were very efficient. We had an additional bed for a child which made the room very cramped. It was also disappointing that you needed to pay daily for any 'extras' some hotels would have as standard, such as safe facilities, beach towels, wi-fi, kettles.
Comment from Hotel Management
Aug 5, 2016 by Hospitality Manager, Hotel Management
Dear Mark, What a pleasure to read your kind review as it is helpful for further progress! We are glad to know you appreciated our quality food, friendly staff and nice location!Thank you for your visit and we hope to be able to welcome you again! Kind regards, Anna E. Hospitality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Lovely hotel overlooking the sandy shoreline

Posted May 19, 2016
Pros: The hotels position i could not fault. The entertainment staff were very friendly and good at their jobs.
I enjoyed my stay ,the hotel location was excellent, my overhaul holiday experience was great i would go again.
Comment from Hotel Management
May 19, 2016 by Hospitality Manager, Hotel Management
Dear Steve, Many thanks for your nice comments about your stay with us. It is great to hear that you liked our special location next to the beach, and friendliness and energy of our entertainment team. Personally I will speak with the head of animation to share your positive feedback. We are waiting your next visit! Kind regards Almudena Mosteiro Hospitality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Ideal family holiday

Posted Sep 14, 2015
Really friendly and welcoming hotel with nice mix of families, young old and couples. Perfect for families with the kids pool and mini disco. Excellent choice of food at breakfasts and dinner times. Rooms nothing fancy but clean and functional. Good location - close to resort but not too central, taxi back at night from main part of Es Cana only 5 euros if you don't fancy the walk.
Comment from Hotel Management
Oct 14, 2015 by General Management, Hotel Management
Dear Miss C, Thank you very much for your comment. We really appreciate your time leaving a feedback. It is a satisfaction to read those nice opinions from you. Kindest regards, General Management.
4 out of 5
Recommended
for Couples
by Yorkshire Lass from Yorks

Nice hotel, but wouldn't go back

Posted Oct 14, 2013
Pros: The cleaners are brilliant, please remember to leave them a tip.
Cons: If not a fridge, Kettles in the room should be a basic requirement, we rented one at 3.25 euro per day.
Location: We didn't venture far away from the hotel, only to do a little souvenir shopping.
We stayed for 8 days, returning 7 Oct. We had a great, relaxing holiday, with plenty of sun, which is just what we needed. We are beach people, and unfortunately I have some mobility issues, so it was not ideal that access to the beach was very steep. Rental of sunbeds / brollies on the beach (5 euro each) was quite steep also (though nothing to do with the hotel). There is definitely a nudist beach alongside the hotel (in a little sandy bay along the water's edge) which was quite eye-opening to say the least, didn't bother us, but obviously did bother others. Several bathers did wander down on to the non-nudist beach each day, or splash around with the sea up to their knees (for some reason!). There was some debate in the reviews as to whether the nudist beach was there at all, we must surmise that it is an intermittent thing. We found all of the staff to be great, especially the cleaners. We were half board (not big drinkers, so AI not for us) and the food was good, we like to eat late (8:30/9:00 ish) and found that some things had run out, but there was still always plenty of choice. We were on the third floor, overlooking the kids pool (with a nice, side-view of the sea) but never got the sun on our balcony at all (meaning that beach towels / clothes never dried), All in all, we had a great, much-needed break, in a friendly, clean hotel, but the steep incline down to the beach will ensure that we do not go back - shame.
1 out of 5
by A verified traveler from koudum

Wel mooie ligging

Posted May 26, 2017
Pros: Ligging.
Cons: baliepersoneel, leer engels. Inloopdouches. Toegang naar badkamer breder maken
Location: Mooie locatie. Meest mooie plekje van Ibiza. Prachtige strandtent vlakbij
Dit hotel is niet rolstoelvriendelijk.. Badkamer niet eens toegangkelijk met rollator. Geldt voor alle kamers..dit was wel bij de zoektermen aangegeven.. Staat duidelijk Rolstoelvriendelijk.. Erg misleidend. Personeel achter balie spreekt geen engels.. Hotel is all inclusive.. We moesten ander hotel zoeken.. Dus ook nog eten en drinken opnieuw betalen. Klacht ingediend bij Expedia. Deze wordt nu serieus in behandeling genomen. Eerste 3 dagen van vakantie bellend doorgebracht met onwillige callcenteragents.. Allemaal heel verdrietig. Douchen in bad gaat ook niet in rolstoel.. Hopen op een goede compensatie. Zodat we nog een keer kunnen gaan.
5 out of 5
Recommended
for Everyone
by A verified traveler from barcelona

muy bien situado, la terraza tenia vistas al mar,

Posted May 9, 2017
Pros: El buen servicio del personal, la habitación con balcón vistas al mar y la zona tranquila para poder descansar.
Cons: os horarios de comida que están más dirigidos a horario europeo, sobre todo la cena a las 18:30, a esa hora los españoles merendamos.
Location: Muy buena, las instalaciones muy bien.
muy buena , el trato personal excelente, la comida era muy variada y si eres goloso mucha variedad en postres, la habitación muy limpia y grande. volveré a este hotel, lo recomiendo.
Comment from Hotel Management
May 12, 2017 by Carolina M., Hotel Management
Apreciada Isabel, Muchas gracias por tu comentario. Nos alegra saber que has disfrutado de tu estancia con nosotros, sobre todo con nuestro surtido de postres y de las bonitas vistas que ofrece nuestra ubicación. Des del Fiesta Hotel Cala Nova, hacemos todo lo posible para que nuestros clientes pasen una buena estancia. Esperamos volver a darte la bienvenida pronto. Atentamente, Hospitality Manager