Ratings based on 122 Verified Reviews

4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from UK

Good hotel right on the beach

Posted Aug 23, 2017
Pros: Relaxed environment and friendly staff.
Cons: Don't know if it was true of all rooms but the mattress was rock hard.
Location: Es Cana is a smallish resort which doesn't seem to have grown much in size since the first time I went there over 30 years ago.
The Miami is a pleasant enough hotel. We stayed on a B&B basis and so cannot comment on the lunches/dinners. However for breakfast there was always plenty of options - both hot and cold food - and it was well stocked. There were enough activities at the hotel if you want to do something other than laze by the pool. The "getting-a-sun-lounger" thing can be seen as a bit of a farce with everyone having to queue to get a bed, but equally it stops people having to get up mega-early in order to get a sun-lounger. It still doesn't stop people bagging a bed and then not actually coming back again until mid-afternoon. The hotel is right next to the beach and has a nice area for kids to play in. I saw a comment from someone saying it was too far from the shops and restaurants. Well it might be from the shops but then if you do your research beforehand then you would realise that anyway. There is still a supermarket next door and beach shops close by. Overall it is a good family hotel.
Comment from Hotel Management
Aug 29, 2017 by Intertur Hotels Team, Hotel Management
Dear Mark. Thank you for your comment. We are glad to know you had a nice stay with us. We take note reagrding your comment about beds for future improvements. We are looking forward to seeing you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Aug 3, 2017
Gooooooood loved is good for kids they have a gooooood time
Comment from Hotel Management
Aug 29, 2017 by Intertur Hotels Team, Hotel Management
Dear antonio. Thank you for your review. We are proud to know you and your family enjoyed your stay with us. We cannot wait to see you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from london england

Nice hotel shame about the smell

Posted May 27, 2017 on Ebookers
Lovely hotel.. Lovely food. Mostly friendly staff The only minus I give the hotel is the smell around pool side and bar area which is foul open sewage SORT IT OUT !!!!!!
Comment from Hotel Management
Jun 5, 2017 by Intertur Hotels, Hotel Management
Dear jan. Thank you for your comment. We are glad to know you enjoyed your stay with us. We hope you give us the chance to accommodate you again. Kind regards
5 out of 5
by Alison

Great holiday

Posted May 11, 2017 on Hotels
The local area is perfect for young families although lacks some Spanish restaurants and seems to cater to the tourist trade quite heavily. Which is a shame as some tourists like trying local cuisines. The hotel is perfect for young families and feels very safe and despite having all inclusive custom there wasn't any drunk people who had over done it
Comment from Hotel Management
Jun 5, 2017 by Intertur Hotels, Hotel Management
Dear Alison. Thank you for your feedback. It's a pleasure for us to know that you enjoyed your stay with us and to know we met all your expectations. We cannot wait to see you again. Best regards
3 out of 5
by A verified traveler from london

Hotel near beach

Posted Oct 24, 2016
Pros: View, cleanliness
Cons: Check in and out
Location: Nothing much close
Found it too far from shops and retaurants Room not one booked Wifi not free all over hotel
Comment from Hotel Management
Jan 14, 2017 by Intertur Hotels Team, Hotel Management
Dear lellie. Thank you for your comment. We take note of all negative points in order to improve our services. On the other hand, if you want a hotel near restaurants or bars we recommend you our Intertur Hotel Hawaii Ibiza or our hotels in Majorca. We hope you give us the chance to accommodate you again at any of our hotel.
5 out of 5
by A verified traveler

Great Family Hotel

Posted Sep 27, 2016 on Hotels
Great family hotel which exceeded our expectations- it is very busy & lots of kiddies even in Sept so not the best place for couples wanting a quiet retreat! Food very good, brilliant location close to beach & Es Canar. Lovely staff & all in all very well run hotel. We hate having to wear wrist bands for half board but aside from that very happy with hotel
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Dear guest. Thank you very much for your review. We are proud to know you had a great stay with us. We hope you give us the chance to accommodate you again. Best regards
4 out of 5
by A verified traveler

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Thank you for rating our hotel with 4 points. We are looking forward to seeing you again. Kind regards
5 out of 5
by A verified traveler

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Thank you for rating our hotel with 5 points. We are looking forward to seeing you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from monmouth county, new jersey

Perfect hotel for short or long stay!

Posted Aug 8, 2016
Found this hotel through Expedia. My two girlfriends and I were visiting Ibiza for two short days and this hotel was perfect. A little far from the airport but after we took a very expensive cab ride, we figured out the bus schedule. This hotel is great for a family vacation. My friends and I realized this after we were the only 24 yr olds around, which was also fine because we did our own thing outside the hotel. Breakfast included was perfect, and the surrounding restaurants are great too. Staff is very accommodating. Only cons: small crowded beach/pool, location, poor wifi connection/restrictions, and lastly I noticed a bug crawling on my bed as soon as we walked into the room. Eek. Overall, would most likely recommend. Alison who works the front desk was very patient and was able to help with some last minute changes we had with our reservation.
Comment from Hotel Management
Sep 16, 2016 by Intertur Hotels, Hotel Management
Dear katie. Thank you very much for your comment. We are pleased to know you enjoyed your stay with us and to know you recommend it to anyone. On the other hand, we take note of all negative comments for future improvements. We are looking forward to seeing you again. Kind regards
5 out of 5
by Lisa from Norwich

Great location, friendly staff, fabulous food!

Posted Aug 8, 2016 on Hotels
Holidayed with my sister, mum & nephews here in August 2016. Whilst I normally holiday with my partner in adult only resorts I was a little nervous at joining my family & staying here. However this hotel is a gem and I was so impressed. The room(we had standard)are simply decorated but spotless & we had requested & given two rooms with an interconnecting door which was great. The hotel is quite big but you don't feel it as the staff are so friendly & even remember faces! The thing that makes this hotel for me & my family was the restaurant and food on offer each day. The selection & quality is really amazing for the price and far better than several 4 & 5* hotels that I've stayed in! In our 7 nights there was no repeat meals, everything was fresh, tasty & we looked forward to dinner every night, the 3 euro drinks package is a great too & made meals hassle free. The pool is nice & whilst it peak season and a rush for sunbeds in the morning there really isn't anything more the hotel can do as every inch of space is used & if you don't like the pool the beach is just a 30 second walk away anyway. Would I recommend yes! to families in a heartbeat.. Would I return.. well its not my normal place but the food was so good I might! The evening entertainment was enjoyable too, dance acts most night which we loved & entertainment team were very good indeed.
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear Lisa. Thank you very much for your comment. We are proud to know you enjoyed your stay with us and to know you recommend the hotel to anyone. We are looking forward to seeing you again in the near future. Kind regards