Ratings based on 184 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
Posted Sep 26, 2017 on Hotels
Good HotelPosted Sep 11, 2017 on Hotels
This is a nice hotel in a perfect location. The decor is a bit dated, but everything is very clean and well kept. The staff are friendly for the most part. During check-in it took a while to be assisted because the woman assisting us was helping her colleague extensively (I am assuming she was new). The breakfast and the staff were absolutely wonderful and the beds were quite comfortable. I would recommend this hotel to anyone staying in Andorra.
Comment from Hotel Management
Sep 18, 2017
Thank you for your comment and valuation. We are so glad that you have enjoyed your accommodation in our hotel. We hope to recieve your visit in the near future. Cordially.
by Tim from San Francisco
A tired but safe place to stayPosted May 16, 2016 on Hotels
The hotel is a dump. Really old. Threadbare upholstery in the rooms. Hard, uncomfortable mattresses. Breakfast OK but generally below average. There were cigarette burns on the worn-out upholstery, but the room was clean and did not smell of smoke.
for Everyoneby A verified traveler from Denia, Spain
Excellent hotel in the centre of EscaldesPosted Mar 16, 2015
Pros: Superb spacious room with a fantastic bathroom.
Cons: Very good choice of food for breakfast but the hot selection was always cold.
Location: Central location for shops restaurants and spa.
We prefer to stay in Escaldes and drive every day to El Tarter for skiing, Escaldes has very many good restaurants and shops and the Roc Blanc is central and very comfortable.
by N & L
Posted May 10, 2014 on Hotels
by Rob from London
Helpful Staff, Great RoomPosted Mar 16, 2014 on Hotels
I went with friends, each having their own room, and everyone was happy with their room, including me! Breakfast was included and was a full range - continental and English (well, there was bacon and sausages, and they would cook eggs anyway you wanted on demand). Car parking is at a premium in Andorra and this hotel, like others, charge for it. The entrance to the car park is tiny (perhaps a throwback to when cars were smaller) and it's a tight corkscrew ramp down to the underground parking bays. Tricky. Easier to drive it down, than to drive it up from the car park. After the first night, I didn't fancy getting the car out of the car park, but this not a problem as the concierges are happy to do this for you. If you are here to ski then I think you are well catered for. The closest is Pal Arinsal and on one occasion, we drove to a car park (10 mins) and then took the gondola up. The car park was €5 and you can buy this when you pay for your ski pass. On another occasion, we drove all the way to the top and this took perhaps 30 mins, but you get free parking. Free Ski Buses regularly stop outside the hotel too. All in all, a highly recommended hotel.
for Everyoneby manuel from miami fl.
The hotel has nice facilities but scarce.Posted Jan 4, 2014
Pros: Food was good. and staff was helpful.
Cons: Update goods, towels, sheets and toiletries. very scarce.
Location: Location was excellent
I believe that the 4 star qualification should be reviewed to 3 stars, very limited toilette paper,kleenex and towels and sheets are worn out..!! Staff was very helpful.
for Business Travelersby sveta from miami
nice but some rooms are not well decoratedPosted Sep 21, 2013
Pros: zoning and brekfast
Cons: rooms deco
Location: best restaurant close by
nice stuff,good breckfast ,needs us charges for cell phones,needs room deco
by Andrew from Australia
Not what is advertisedPosted Jul 9, 2013
Cons: Broken shower and closed pool in the middle of summer
This hotel seemed perfect when we made our booking, but upon checking in we realised it was far from this. We stayed for 2 nights and as soon as we arrived we went to shower and found the temperature tap stuck on extreme hot which made it impossible to shower. It took 2 days for the hotel to fix this properly and we ended up having to shower in friends rooms. We chose the hotel due to the rooftop outdoor pool and when we turned up the pool was closed and we were not allowed to even access the roof to sunbake. This should have been told to us when the booking was made and listed on the Expedia website. It was a fundamental reason for selecting this hotel. It cost us money to go elsewhere to a public pool in 34 degree heat.
by Matt from USA
SuperPosted Jul 5, 2013 on Hotels
This was the best hotel we ever stayed at, The people spoke every language very polite and helpful with setting up tours also food was good the people at hotel and the people in neighborhood were nice to talk to felt like home the view was awsome. We felt safe all the time. Overall this place was and is a class act Thank you Roc Blanche