Ratings based on 174 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by RAVI

Nice hotel in a convenient location

Posted Dec 22, 2016 on Hotels
Just a quick 1-night stay but pleasant and relaxing. Its in a good location with places nearby for shopping, eating...
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Dear Ravi, thank you very much for your great review. We will be very glad to welcome you again in our Mercure Hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very good quality hotel, look no further

Posted Sep 21, 2016
Location: The location is not ideal if you believe you will be near Frankfurt. You will still need a car or taxi to get to Frankfurt city.
The hotel room was spotless, the service excellent and the stuff were very friendly. I highly recommend this hotel.
Comment from Hotel Management
Sep 21, 2016 by Mercure Hotel Frankfurt Eschborn Ost, Hotel Management
Dear Juan, thank you so much for your great review. It is always a pleasure to receive positive feedback. We will share your comments with the team. We will be very glad to welcome you again in our Mercure Hotel. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost
4 out of 5
by A verified traveler

A decent hotel if you need to be in Eschborn.

Posted Aug 26, 2016 on Hotels
There are three Mercure Hotels in Eschborn and two in this street - this confused my taxi driver and my colleague who was picking me up. So beware of this. The hotel is fine if you need to be in Eschborn but the neighbourhood is dead in the evening and a business park in the day. There seemed to be quite a few tourist groups in the hotel which were a little noisy in the evening. Breakfast is nothing special but adequate.
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for your 4 star rating. We will be very glad to welcome you again in our hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost
5 out of 5
by Carol from St. Louis, Missouri. USA

Posted Aug 6, 2016 on Hotels
1 nite before flying out. The pool was a big draw for my 2 grandchildren. AND the salmon salad on the dinner menu was exceptional in appearance & delicious, too
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Dear Carol, thank you so much for your great review. We will be very glad to welcome you again in our Mercure Hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost
5 out of 5
by Anthony from Hertfordshire

Thanks again Mercure Hotels

Posted Jun 19, 2016 on Hotels
a 20 minute walk from where i was working so quite convenient
Comment from Hotel Management
Jun 22, 2016 by Mercure Eschborn Ost, Hotel Management
Dear Anthony, thank you very much for your great review. We will be very glad to welcome you again ! Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost
5 out of 5
Recommended
for Everyone
by A verified traveler

nice view

Posted Apr 15, 2016
Nice hotel, nice view, near to the station. staff are friendly
Comment from Hotel Management
Apr 18, 2016 by Mercure Eschborn Ost, Hotel Management
Dear Guest, thank you very much for your 5 star rating. It is a pleasure to receive positive feedback. We will be very glad to welcome you again in our Mercure Hotel. Your Mercure Hotel Frankfurt Eschborn Ost
4 out of 5
by Marie from Dublin D09

Posted Oct 21, 2015 on Hotels
we only stayed a few nights as we were visiting my brother who lives over there. The hotel is lovely and the comfort is good. We were lucky to have the train station near us, It was worrying in the dark walking thro the alley and field. The young boys loved the bath, an extra towel would have been handy. I would stay in the Mercure again.
Comment from Hotel Management
Dec 26, 2015 by Mercure Eschborn Ost, Hotel Management
Dear Marie, thank you so much for your comments regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. We will be very glad to welcome you again in our Mercure Hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost
5 out of 5
by Jim

Posted Oct 11, 2015 on Hotels
Comment from Hotel Management
Dec 19, 2015 by Mercure Eschborn Ost, Hotel Management
Dear Jim, thank you very much for your 5 star rating. We hope to welcome you again in our Mercure Hotel. Thank you again. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost
3 out of 5
by A verified traveler

Posted Sep 3, 2015 on Hotels
The service in the restaurant is not very great. They asked for money when we asked for the ice cubes.
Comment from Hotel Management
Nov 7, 2015 by Mercure Eschborn Ost, Hotel Management
Dear Guest, thank you very much for your comments regarding your stay. We apologize for any inconvenience you had to suffer. Your opinion will help us to continue improving our service range. Thank you again for sharing your experiences. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost.
3 out of 5
by A verified traveler

Posted Aug 13, 2015 on Hotels
Just an overnight stop on our way to Amsterdam.
Comment from Hotel Management
Oct 24, 2015 by Mercure Eschborn Ost, Hotel Management
Dear Guest, Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback and we hope to welcome you again in our Mercure Hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost